Steve greeted us as soon as we opened the door. Their…read moreLabador Retriever was friendly and ready to assist. Smiles! This store is a frequent sponsor of the OBX Car Show in Manteo, NC. Manteo is about two miles away the main road. This autoparts store is well organized and looks like it has everything necessary to repair any vehicle. I love their focus on old school cars, it is difficult to find parts for older cars in stock but this store understands its customer base. Great service, great selection!

Broke down as soon as we got onto highway 12 with the camper. Drove back to Car Quest to get a…read morepart. JR was fabulous and offered to drive down to deliver another part if needed! Thankfully it was fixed the first time. Great customer service!! Thanks Jr!! You graciously offered help in our time of need!

This is the best place on the beach to get basic maintenance done to your vehicle. They're honest…read moreand I've never felt like they were trying to upsell me on something I don't need. I have dropped my vehicle off with no phone call and they worked with me and completed the work I needed done. If you need tires fast then you need to come here.

Don't use @Fast coastal Lube you get there an hour before they close and they said they can't help…read moreyou because there's eight cars ahead of you and there's only two waiting and one up on the rack I even called earlier and they said as long as I was there before 4:30 and when I get here, she said if you talk to a man, don't listen to what they say And I'm a regular I come monthly

Made an appt online and was able to get in the next day. On vacation with a slow leak that needed…read moreto be plugged. I was in and out within 30 minutes. Efficient and good location. Thanks guys!

Tire low? Go somewhere else ... two "technicians" and no idea how long for someone to look at it…read more..... "could be 3 hours" so we said thanks but no thanks .. "tech" said well its the "same everywhere" "aint nobody that gonna help you " but drive up the street and in 10 minutes a FULLY staffed service center called TIRE CHOICE gave a time of 1.5 hours but was really 10 minutes !! Also stopped at a local Napa adjacent to tire repair same story NO IDEA ....

On vacation. When I tried to leave front desk after checking in car would not start. I found Pugh's…read more on google and called in desperation. They said it would be the end of the week to look at the problem. After explaining that I had to rent a car and book extra lodging for the weekend they said they would try to get to it As soon as possible. Jayson the technician stayed late one night to replace the starter. In addition to a fair price Pughs saved me hundreds of dollars In expenses had we had to stay any longer. Great folks!

Poor service, understanding of vehicles... seems to be dishonest or at best very poor working…read moreknowledge of cars/trucks/vans. Please, save your money and go off the island. They're just trying to make a buck here and I get it, it's tough to stay afloat these days, but other lines of work should be considered.

This place is fantastic. Had a nail in my tire and they got me right in, patched it up, and got me…read moreon my way. They are very reasonable too with friendly staff! 10/10 recommend!

Was at this business several days ago to return a uhaul. Mr. Berry was onsite and helped out with…read morethe process. It was great actually dealing with a business who really stresses personal customer service. Apart from business, he was truly a great person to talk with. He has been a Uhaul representative for over 40 years and knew all the history. Although my purpose was to return a uhaul, I will be using his establishment in the future for all of my auto repairs. If you want a true professional who provides great customer service, Mr, Berrys business is the place to be.

Had a flat tire, slow leak. They fit me in, same day, took 15 minutes. SUPER reasonable rate…read more Amanda was, as others have noted, excellent on the customer service side, and taking care of the flat repair herself. I'd used this business before, and knew the owner had retired - Now turning it over to this younger group. Same vibe, same super reasonable cost, excellent customer interface. I also asked about a brake job on my Jeep, to which Amanda said, of course, they were just finishing one up now. Brilliantly, she offered they don't automatically replace the rotors -which is a wonderful high profit job for the usual shops, but often not necessary. That was beyond refreshing. This business is a keeper. It's a low overhead shop, so no glitzy outer building and signage, or waiting room (they do have a small spot, complete with a happy dog.) Don't be put off by the exterior - they are a rare bargain. 5 stars easily.

Needed NC inspection - the staff are super friendly and helpful. Very happy…read more Fast service, honest advice.

They helped me out while I was here on vacation. No charge to have my car looked and evaluated…read moreafter I ran over a part from a boat (it fell off in front of me while driving down the highway). My mind was put to ease with the evaluation, which was greater than I expected -- truly surprised me with the thoroughness. They gave an honest appraisal of all the things my car needed, including a mindfulness towards the oil, and new front tires (which I clearly needed before running anything over), and assured me I was good for the return trip home without any immediate repairs or parts done in their shop. I followed through with their advice when I did get home, including getting new tires, and it truly made a difference in how the car was driving. Wish they were my home mechanic!!

Lighthouse always takes the time to reach out and update me on how the repair is going. Plus I…read moreappreciate the way that they thorough on the repairs and making sure everything is right before having you pick up your vehicle.

Have a scheduled inspection at 10:00, I arrive, go into the office and let them know I'm here…read more Over the next 15 minutes all the workers just peak around the corner and stare at my truck. Not a single person actually does what they're supposed to do. I parked exactly where they told me to. Never going here again, this has happened before!

My alternator went out on 10/5, barely any charge in the battery, called 2 other garages first,…read moreboth booked. They wouldn't even let me put my car on the lot until they could get to it! (There was not enough charge in the battery to get the car back to South Nags Head, let alone back to Kill Devil again) Called Billy's, he said he couldn't get to it until the 7th, to bring it to him. He looked at it, ordered the alternator from 2 1/2 hours away, called Thursday morning to pick up my car!!! Very nice man, highly recommend!!!