This is what an auto parts store is supposed to be. They always have what I need in stock. The…read morestaff here is very friendly and always helpful. Returns are not a hassle either. Highly recommended.

Thomas the manager was wonderful. He was on his way out and stopped to help me and made sure my…read morebrake light and license plate were taken care of before i left. He really went the extra mile. I appreciated his effort. All the staff is helpful

The guys here are knowledgeable and friendly (in a guy way which is what I prefer in an auto-parts…read moreshop.) I never hesitate to go here when my clunker is broken down.

Just wanted to give a big fat thank you to Auto Kingdom LLC; I had a really scary thing happen with…read moremy brakes completely giving out today. I had my car towed there after speaking with them last week about potentially doing the brake job (my fault completely for letting it go so long) and I called on my way from the tow trunk; they were so kind, I arrived by 11:30 and they had my brakes and rotators fixed/replaced by 3pm! They also offered me a military discount when they saw the plates on the car of the family member who dropped me off (retired marine). They turned a really awful day into a win and for under 1k with quality parts and service. I will never get brakes and rotor service anywhere else. Really well priced too. They've definitely earned a new customer for my future needs and were a silver lining in a scary day. Todays lesson- don't let car stuff go! I got lucky but almost didn't!

I flew into Charlotte for Thanksgiving with a side mission: find a truck and drive it back to…read moreMaine. Pretty simple plan. As soon as I got my rental car, I started making calls. My first stop was a Volvo dealer who assured me they had the truck I wanted. Fifteen minutes later, after actually driving there, I was told it had been "sold yesterday." Not a great start. Then I called Auto Kingdom -- and the contrast could not have been sharper. Right from the first phone call, everyone I spoke with was friendly, relaxed, and -- importantly -- straightforward about the condition of the Honda Ridgeline I had my eye on. No games, no mysterious "just sold," no pressure. When I arrived, Michael met me and immediately struck me as someone who genuinely enjoys people. Knowledgeable, yes -- but also friendly in a way you don't see much in this business. The whole process was refreshingly simple. We talked, I looked over the truck, and maybe 20 minutes later the paperwork was done. No drama, no surprises, no last-minute upsell. Driving the truck all the way back to Maine, it performed flawlessly the entire trip -- though frankly, it's a Honda Ridgeline, so I wasn't expecting anything less. All in all, Auto Kingdom made the experience easy, honest, and surprisingly enjoyable. I'd absolutely buy from them again... As for my Thanksgiving? Great -- but more complicated with family drama. Four and a half stars! :)

Until recently, I was using them for most work. However, they returned my car last week in worse…read moreshape than it was before. The heat shield was screwed back on as requested (common Subaru problem) and I asked for an estimate on a tune up because the transmission was skipping and burping between 40-60 mph. I noted on the intake that the check engine light (CEL) was also starting to flash when I accelerated at those speeds. The estimate was close to $600 for ignition wires, spark plugs and a new air filter. They clearly didn't road test the car, as the mechanic would have notified me of it so I could confirm the skips at 40. They also didn't do a scan of the error codes to see why the CEL went off for the second time in three days while accelerating. My husband (a mechanic for 20+ years now retired) noted that the ignition wires were not put back properly after they examined that section and the ignition wire connecting to one of the cylinders was completely broken (hence the CEL, cruise and traction control screaming.) Prior to having the heat shield fixed, the skipping was not nearly as pronounced. The air filter did not have oil it in as they noted to me; it was just dirty. In the last oil change, they had not even replaced the air filter or replenished the transmission fluid, which was exacerbating the existing skipping/burping. I have a long commute to work and it disappoints me that this shop would play with my anxiety in not properly scanning the engine code and diagnosing the problem before the lights began screaming. It is never good practice to make someone fear driving their car. My husband did the tune up for about $200 in parts and did the proper road testing beforehand and afterwards to ensure we had addressed all broken parts and the ones needing replacement from wear and tear. I know most people have newer cars, but a mechanic should be cognizant of the fragility of older wires and parts in a car over 10 years old, not to mention address the specific symptoms that the owner points out.

Realistically one of the worst car mechanics around. Words don't hold meaning with such people. I…read morecalled in three times to get a tire patched, was told the mechanic wasn't in to do a tire repair which is bizarre since anyone can do it. Called the following day to ask if I can bring my car was told anyone could've done the tire patch could be done by anyone which is ironic because was told a special guy wasn't there to do it. was told to bring my car in this morning to get it fixed. walked in for the guy to say we can't do it today. I don't understand what type of unethical, lying, and deceitful business is being ran as you can see from multiple other reviews. Either new owners are needed or this place should shut down for unethical business operations. Sad to see a place like this treat their so called customers or people.

Javier and Ivan were spectacular!!! Highly recommend!!! This will be the only Valvoline I will be…read moregoing too.

Do not come here. They incorrectly tried to remove the pin and cracked my oil pan. I couldn't drive…read moreit out of there because it was drained of oil. There was no issue with my car before taking it in and I had to get a tow out of there. Poorly trained staff do not come here.

Family owned class origination. Veterans, proud Americans. They refuse to overcharge. Classy…read morefather and son. Good men, good place.

Loved this place the first time. Veteran owned, good service, slightly expensive but didn't mind…read more Four months later I called to drop of four winter wheels and four tires. Mount and balance. They said no problem, stop in. So I loaded up and stopped by. Car loaded down, I walked in and asked where to drop them. The owner said "not in your dreams." I said I just called, and he said things have changed, we're too busy. I am happy to leave them for as long as it takes. Still not interested.... Veteran to veteran, I'm glad your business is doing well. But that's no way to treat repeat customers. You won't see me again.