Parks Auto Parts on Old Trolley Road in Summerville is a reliable place to go for all things auto…read moreparts. The store is well managed and organized and it is very convenient and easy to find exactly what you are looking for. The staff here is very helpful and knowledgeable. I have had a really good experience every time I have come here.

Stopped in at lunchtime to get wiper blades. They were available and the employee put them on for…read moreme! Great customer service; fast, quick and professional!! Thank you, Parks Auto on Old Trolley Road, Summerville SC.

Will never buy here again. I purchased a DIY automotive tint. The product is defective and they did…read morenot want to refund even if it's the receipt. I do not recommend this business and will drive the extra quarter mile to buy from the competition The supervisor was arrogant and has no customer Service training.

If I could Put a zero I would. All I needed was a new blinker bulb and for them to help me change…read moreit out. The store and employees are very unorganized, and the employees act like they don't know anything. Never coming back here again.

Vinny came from behind the counter looking frustrated -- but once I dropped a bit of shop upon his…read morealoof attitude, we bonded and talked shop together. It's important to have a clue about automotive when talking to the counterman, trust me. A true professional, Vinny had been around cars for forty years and knew his stuff. After filling my basket with a tow cable, Peak coolant and a few quarts of motor oil -- I found myself not wanting to leave, quite at that moment. All car accessories were well displayed, but that wasn't the reason for my staying. A faint hint of rubber lightly cut into the air - hmm - not that either. I'm a gear head, I admit it and rehab begins with confessing -- I admit it -- I still love playing with cars and Advanced Auto has it All!

Advance Auto Parts on Saint James Avenue in Goose Creek is a great place to go for all things…read morequality auto parts and much more. I have been impressed with their selection and everything that they have available here. The staff here is very knowledgeable and makes sure that you have everything that you need.

I took my car to AAA Car Care today, 10/17/2025 for an oil change. They didn't have the fuel…read morefilter in stock, so ordered one delivered from Advance Auto Parts at 945 Bacons Bridge Road in Summerville, which according to Google Maps, is exactly 4 miles away. I only have one car so had to wait for the oil change to be completed. From the time the part was ordered it was over 2.5 hours until the part was delivered. The agent at AAA Car Care called at least 4 times, that I witnessed, and was told every time that the delivery man was on the road and would be right there. Since the staff of AAA Car Care always gets their parts from Advance Auto Parts at 945 Bacons Bridge Road they knew the delivery drivers by name and were told who was delivering the filter. On the last call, over 2 hours after the first call, the man who was supposed to be "on the road" answered the phone. Because of this it took almost 3 hours to complete the oil change that should have taken 30 minutes at the most. I value honesty above all else, and don't appreciate it when a business displays both laziness and dishonesty. I commend AAA Car Care on 9980 Dorchester Road in Summerville for trying their best on my behalf. They refused to charge me for the oil change, even though the massive delay wasn't their fault.

I went into Advance Auto on BaconsBridge Road this morning…read more I spoke to and dealt with Heather about a new battery for my truck. Fast and Curtis service, just like always. I have never had a bad experience here.

Great place and people...just got my battery replaced here and Maron (hopefully spelled that right)…read morewas really helpful with picking out the right battery and installation and really nice...highly recommend this place and thanks!

I went in there a few days ago and the female working the counter was acting like I was bothering…read moreher trying to buy some parts. Last time I checked I thought that's what they are there for to assist the customer. I'm like if you don't want to work go home. Worst experience I've ever had with O reillys I'll never go back there again I'll just head down the road to Advance Auto instead

Had my wipers replaced, the rear wiper has a cover over it, the employee placed the cover under the…read morerear of the car, went inside to get a different wiper as the one he had was too large. while he was in the store, the wind blue the cover into the parking area where a car ran over it. The manage stated that they would gladly pay for it but to just bring him a receipt. I returned and gave them a receipt and was getting the run around by a different manager. finally got most of the money, but shortchanged me 15 cents. I mentioned that I could not put the cover back on as it felt like it might break, assitant manager declined to put it on for me. I walked out, never to return.

Micheal P. the store manager and Jason B. have excellent customer service skills. Wonderful…read moreexperience!

If you own a business interested in training your employees in what NOT to do, might I suggest…read moreAutoZone 01009 at 70 Old Trolley Road. Summerville, SC as a place to experience the worst customer service in the low country. My wife's Subaru had a headlight out. I made the mistake of thinking AutoZone could tell me which replacement bulb to buy. Even drove the car up there so they could run the VIN or whatever. I have been going to that AutoZone since they opened. Their store manager checked the computer and came up with a part number. Sylvania 9007. It was wrong, but I didn't know that yet. And it's understandable. Sometimes a database has bad information. Before I figured out I had the wrong bulb, I took the car to a garage, because the Subaru bulb replacement is through the fender well and too involved for a home repair. The mechanic called and informed me that the replacement bulb from AutoZone was incorrect. Ok, not a problem, it happens. The garage gave me a different part number. Sylvania 9005. I quickly returned to AutoZone and bought that bulb and took it back to the garage. Turns out that was also incorrect. But that wasn't AutoZone's fault either. That was the garage database. A guy at the garage finally got the right bulb and installed it. Yay! Two good headlights now shining from my wife's Subaru. The problem occurred when I went to return the incorrect bulbs. AutoZone let me return the second one I bought, the 9005. But not the first! I did not have the receipt! I showed the store manager my bank statement from my bank app evidencing the purchase from that Autozone 01009 for the exact price of the bulb, $55.63. Didn't matter. Had to have the receipt. So I went home and dug up the receipt and went back. Nope. Now they say the part number on the receipt does not match the part number on the bulb. Keep in mind, this was the part number they provided me and the receipt that they produced when they rang it up, all of which match my bank statement. The brand is the same brand as the bulbs on display. Sylvania Same brand as the one I returned. But nooooo... even with the receipt, they can't refund the $53.63 insane price for a light bulb. The store manager and assistant manager would not budge. They recommended I call the District Manager. His number was on a plaque by the door. I called the District Manager. Left a message. Politely explained everything. Left my number. Respectfully requested a call back. Over a week now and crickets. I have not heard back from the District Manager. I even called the Regional Manager, who's name and number are also on the plaque by the door. That number is disconnected. So... hate it, but AutoZone is going the way of Sears and KMart, coasting on their prior rep and forgetting the basics of customer service. I'll use Parks from now on, or O'Reilly's If you know anyone who needs a pair of Sylvania 9007s, let me know. If you buy anything from AutoZone that you might need to return, I would suggested you video the transaction.

I called and spoke to Nancy today. Then drove over for a battery and Josh rang me up. Then Benjamin…read moreinstalled my battery. Install took 5 minutes. By the end i was wondering why this place only had 3 stars. I had a great buying experience. Everyone was pleasant and had a great attitude. I can not complain!