Exceptional service. Came in after work and Gerald's patched up my tire in about a hour. Sophie and…read moreRylee at the front desk exhibit southern hospitality with their kindness and service. When I arrived I was surprised it was no charge. I really wanted to tip the gentlemen that worked hard to get my car up to par in a safe and swift speed and learned they distribute the tips amongst the workers for that day. It's not expected but it is appreciated. The rose brightened up my day as well. Thank you to the folks at Gerald's - I'll always recommend you to friends and family. Sidenote - park along the grassy areas back around the neighborhood or if in the parking lot, look for the green pole posts. If not, car may get towed while waiting to be serviced. The parking lot in the back is mostly reserved for the shopping area patrons.

Can't say enough about my experience. The first time I brought my car here was a while ago to have…read morethem check something out that literally no one could figure out and since it's a smaller place they couldn't figure it out either - BUT THEY DIDN'T EVEN CHARGE ME! And they recommended a place that specializes in finding issues that no one else can. I did't end up going, because just like everywhere else they said it would be like $200 just to look at it. Pass. It ended up getting fixed so I'm good on that. But this review is about my current service for brakes and tires. I have an olllllddddd car so this won't be the same for everyone but I got out of there with new back brakes, rotors, etc. plus 4 new tires for under $900!! Dude - I have NEVER paid this amount ever for brakes and tires. I almost cried. They also told me that my shocks, that another dealer said I needed to get done, were absolutely FINE! That other place was gonna charge me like almost $3k!!! Anywho, dropped off the car at 7:30am and they were done shortly after 1pm. With the amount of work already lined up - I was shocked. I thought for sure it would be done the next day. Lastly, I got there at like 7:10am to wait and there was already a line but their procedures for this (which apparently they're used to) were so organized snd efficient and got everyone checked in and out the door in less than like 15 minutes. I've never seen that. They also clapped for us as we entered. That really caught me off guard, but I thought it was kinda cool and cute. Who does like an applause?? lol I am blown away right now. I'm officially a lifetime customer. Wish I'd have been going to them from the start!

i had a flat on the road. they were the only people who answered the phone. i wobbled over, they…read morewould have fixed the flat but i wrecked it driving. bought a new tire, they were fast, reasonable, personable, and professional! thank you team!

If you ever have tire issues. this is the place to go. The customer service and professionalism is…read moreFANTASTIC. Brittany is amazing.

These folks are courteous and as honest as they come! They made me a customer for life!…read more I love those guys at Swift!

Amazing customer service! I'll definitely be back, and I love that they're a local business. So…read moreglad to support them!

I got a flat on River Road and was able to limp the car to John's. Matt stopped in the middle of…read morewhat he was doing to repair my tire and get me back on the road quickly, with a smile and friendly attitude. As far as value for money goes, the cost was very, very reasonable. I've told my family who live in the area that John's is a great choice for work on their cars! Thanks, Matt and John!

Had a nail in my tire. Only vehicle and I'm from Illinois. Called and was told to stop by. I did…read more In 15, tire was fixed and I was good to go. Nice people. Saved my day. Can't say enough good things about John's.

This is a family ran business. Fipps has always been my go to shop for any…read more mechanical issue Ithat I might have.

Professional, effective and reliable. You can count on the team at Fipps to be honest and get you…read moreon the road quickly.

Firestone has excellent and honest service technicians, management and customer service. Their…read moretrained staff will be upfront on your needs and realistic about expectations This is a true neighborhood service shop. I always get good quality service. Sometimes it can be hard to get an appointment as they stay busy, but I think it is worth the wait.

Came here to check the van with a seller. After the checkup was done the seller said everything is…read morefine just a few maintanance things which was a weird comment to say for a car at almost 150k miles with a title that was dated years ago, so I called and asked about the car. Everyone I spoke to begrugedly told me they did the testing everything's fine. "That's not what the seller said". I got a response who are you then? Me? A random person calling like what kind of question is that. Eventually got transferred to the person who checked the car and actually knew which car I was talking about. Reluctantly he said there is nothing wrong with it just the brake fluid need to be changed and wheels. I asked him if any of it was serious I'm trying to buy the car he responded that he doesn't intend on having a van or to drive it so it doesn't matter to him What a smartass of a response! Anyway I went to another mechanic and paid him as well first thing he checked was antifreeze fluid which didn't hold pressure like what kind of fixerupper are you working at the Firestone that you took my money, refused to explain any issues of what you found and didn't even look under the hood to see a major issue staring right in your stupid face. What a joke.

The guys at Folly Road Auto Repair were quick and accurate. I appreciate transparency and…read moredirectness, which they had. I don't want to go somewhere that tries to upsell me on every little thing. That didn't happen at FRAR. 5 stars. Thanks again!!

While I was in Charleston I had a good experience with these guys - they installed new exhaust…read moremanifolds and a few other things. In the month after I noticed some rattling sounds and noticed that the oil intake pipe wasn't as secure as it was before. Didn't think much of it other than sloppy work. In the months after the repair, I noticed more noises, but just assumed that I had to replace the engine because the shop told me that it sounds like the "lifters" were starting to go. I'm a traveler so I'm always on the go and recently (in Austin Texas +10,000 miles, 5 months and 4 days after the work), the noises became so bad that I started calling around places and getting quotes to get another engine put in. While they were diagnosing the noises, they discovered that there were a couple of bolts missing from the exhaust manifolds and had to redo the work that was already done. They changed the gaskets and secured them properly. On top of that, they noticed another exhaust leak in a different spot which was probably there five months ago as well, but Folly either didn't see it or didn't bother looking/checking. So far I had to pay $400 to fix their work and it looks like there's another 300 to go. Joey refused to refund for reimburse me for that however he did say that if I was in town he would take care of it. Unfortunately I am not and now I'm out $400-$700. Attached are photos of the work that was done then and the work that has been done now. They tried to argue that "well it's over 10,000 miles later and you didn't notice any noise right away" - This type of repair job should last over 100K, maybe they were sloppy cuz they knew I'm a traveler.

I scheduled my car for an alignment after installing a new control arm. They called and were able…read moreto get me in earlier. There were two men on the clock, both of which were very nice and knew what they were doing. Overall I had a great experience. They were able to get me in and out quickly. Customer service was top tier. The alignment is a bit pricier than some places at $150. They were able to do this within an hour. Now, I understand this place was terrible before. The staff specifically. (I went through the last reviews and did some digging of my own.) To my understanding the entire staff was recently let go within the last month or so for how they treated clients and their vehicles. It looks like they're on the right track to correcting the issues and the two men I worked with, Tony and I can't recall the other fellow's name, were great. I'll be returning in the future and will keep you all posted on the experience when that time comes.

Tony and his crew saved the day! I showed up without an appointment and needed help with my tire…read moreright away. He got me in quickly, fixed the problem, and had me back on the road in no time. Great customer service, fair prices, and quality work. I'll definitely be back and will recommend Tony to friends and family.

This business should not even be listed under rim repair. I like that the business responded to my…read morerequest and was honest with the fact that they do not handle this kind of service. But I am sure that most businesses know who does, but these days...no one wants to give that information out anymore.

Highly Recommend DO NOT use this service. I contacted Josh explained vehicle would not start and he…read morecame to my home on a Friday and attempted to complete an accurate Diagnosis on my vehicle. He came up with it might be fuel pump not sure, but he can change it on Monday and see if that is the problem. Sunday, he stated that he would be here hopefully before noon on Monday. At 2:15 pm on Monday he texted and stated I can't make it today and may have to skip it all together, which I told him I would find someone else. I did pay him $120.00 to diagnosis which was far from professional.