THe guys here are always helpful, although you have a to know A LITTLE about what the problem is…read morewith your vehicle. Last time in, last Tuesday, they helped me with a faulty seal on my fuel line and a taillight bulb. I forget the guy's name, but he was pretty knowledgeable and got me my parts and give me some other ideas on what to check on my truck. These guys aren't magicians, not sure why you'd expect them to fix your car too... Been coming here for several months now and will continue to stop by for my parts.

Great service today! Needed 6 volt battery for my antique auto. Omar took my call, very…read moreconscientious, checked to be sure in stock, asked for dimensions to be sure we had correct item, had it waiting for me when I arrived. Isaiah checked me out promptly. Maybe 12 minutes in store. Nice, knowledgeable, helpful guys. It's the district center so very well stocked. I'll be back!

This happened several months ago, before winter. I purchased some rims off of TireRack and Pep…read moreBoys is an authorized service location. After shipping them to this location and mounted on the vehicle, I noticed two of the rims were scratched. I alerted the team member at the service desk and he and his tech gave my car the once around. He understood there was a problem and requested that I talk with Art the service manager the next day. Art took care of me after reviewing the damage. It was determined that these came scratched in box before being put on the car based on the way the scratches were on the lip of the rim. Art knew he had to help me out and work this issue out with TireRack because it wasn't my problem. A lot of people would complain the tech should of seen this damage before mounting it on the car however this mistake could happen to anyone. Tire Rack sent out new rims for me and Art mounted them no charge. I really appreciate the help everyone gave to me. Thanks so much guys!

Would love to give 0 stars. Have been going here for about 2 years. Had many issues - tires not…read morerotated, some delay due to tech staffing, etc. Can reason with this as long as the service is a good job. Today I had a negative interaction with the manager and associate that would advise to find services elsewhere. If you choose this business, I suggest you block out your day as this is how long the service will take. As a reminder, double check the work because the techs and managers likely forgot something you paid for.

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

I called in and they have really nasty attitude And they…read morerefused to help with any information

Went to buy an engine there price was decent the guy at the counter juan is a worldclass jerk…read moreattitude for no reason, the other guys seem fine avoid him at all costs

Had a defective part and they honored the return and made it easy and painless appreciate the…read moreworker going above an beyond I truly appreciate the customer service!

I waited until I got a response before posting this. This is in regards to a NAPA battery I…read morepurchased in 12- 2023. This battery lasted exactly 24 months and 9 days. NAPA batteries are not the quality they once were. This was a premium battery, it should have lasted a few more years. Beware purchasing NAPA brand batteries, had i read the comments I would have went elsewhere. NAPA responded to my complaint and said basically tough luck.

Eddie and the team went over and above to help me replace a car battery as I'm currently unable to…read moredue to surgery! Very friendly and helpful. We will be back!

I work in the customer service industry, so I understand customer zeal. Unfortunately, this…read morelocation doesn't the meaning of customer zeal. I went to purchase black latex gloves, as you can see in pic below, the are priced $24.99. When it's time to purchase the gloves, the employee stated the gloves are $34.99. I explained to him every glove in that section is priced at $24.99. He wouldn't honor the displayed price and would rather keep $10 versus keeping a customer. Unbelievable! Since COVID, based on their price, these particular gloves jumped $20. I will be taking my business to Advanced Auto.

What nice people! I…read morehad a bad battery and was away from home. The guy there gave me a discount on a new battery, and loaned me his tools for free while I swapped batteries. A bad experience was a bit better because of the nice people there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This location came highly recommended. I went here this morning to get some things for an upcoming…read moreroad trip. Sam assisted me. He was extremely knowledgeable and helpful and also installed windshield wipers. I was in and out. This was my first time visiting an Advance Auto Parts store. I will definitely be going back. I also think it's absolutely wonderful that they acknowledge veterans.

The September, 2025 staff at this Tuffy location on Aurora Road, Aurora, IL are very honest to deal…read morewith. I brought both our vehicles in today (I had an appointment in the morning & one in the afternoon) for some needed services on them & both Brian behind the counter & Gavin the mechanic were really professional the whole time I was there. I think you can catch anyone on a bad day, but neither one of these guys tried to talk me into any unneeded repairs & my wallet is always my main concern.