I had a lingering issue that my local mechanic (who I generally trust) quickly identified as a bad…read moretransfer case. Above 40mph, my car made a rumbling sound. The repair would cost about $2k. I wanted a second opinion so I brought my car out here, 45 mins from my apartment, but close to my parents. After about an hour or so, they gave me their opinions of what's going on. It was *similar* to what my mechanic said, but instead of the transfer case, they showed me a bolt from my differential that was rubbing and shaving metal shavings into the differential oil. There were several other things. They honestly let me know that it probably wouldn't be ready until Monday at the earliest (this was a Friday afternoon), which made since because this wasn't a quick job, and they needed to get some replacement parts on. Additionally they're only open til noon on Saturday, and not Sundays. I called them on Monday to get an update. Joe explained everything thoroughly to me on the phone. Letting me know how they were planning to resolve the various problems. They also changed their mind on 1 problem, and identified an issue that was masked by the rumbling sounds. This was my front left wheel bearing. They replaced my rear diff, serviced my front driveshaft, transfer case, rear driveshaft, full front left wheel bearing replacement. Indeed it took almost a week to complete, but the problem has been fixed and it's been about 2 weeks now. Also, they get the benefit of the doubt because some of the delay was caused by two of their partners giving bad parts. First, the brought a part for the front, not the rear. Second, another supplier brought in a used part that Joe said was not up to par in quality, so they didn't use it. Extremely pleased with the work, and the staffs knowledge and friendliness. I only really worked with Joe, who was a 10/10, I can only imagine the other managers are as well. Nice job!!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Where do I start. First off, this is not an actual repair business, or garage, at least not from…read morewhat I experienced. It seems like this 1 mechanic is using the name of VJS Auto and its reputation to lure customers into some side work. The phone number listed here goes straight to this guys cell phone. I talked to 1 person named "John" who now works out of his mother's garage. The address is no longer in West Chicago because he lost that location and is now working out of his mother's garage for side work in Wheaton. I made contact with John and he immediately said I could come to his house for a cheaper price. Confused at first but i went along. Once I got there I could tell this guy was a mess. The first immediate thing I noticed was the disarray of the garage. So many tools scattered everywhere the guy wasted so much time looking for what he needed. I came for some simple diagnostics on my door switch for my 2001 Lincoln Town Car. Before even getting into the diagnostics he proceeds to tell me every OTHER thing he thinks is wrong with my car. That's not what I came for. He was trying to upsell me on quick jobs he could do on the spot, like a tune up. I told him I'm a mechanic and i do all my own work so thank you but no thank you. I came for diagnostics so I could do the work myself. After about an hour of fiddling around in the fuse box he tells me he doesn't have his power probe so there wasn't much else we could do, fine. The next issue was him looking at the shifter cable. I ALREADY knew my shift cable was stretched and was delayed into switching gears. He then decides ok let's lift up the car and take a look. This man literally spent an hour trying to jack the car up on all 4, using 3 different sets of jack stands (He was trying to make the car level while raised in the air.) He did not know how to properly lift a car with air suspension and as a result, damaged my rear passenger air bag. He let the car down from the 4 corners when any REAL mechanic knows you have to lift an air suspension evenly, Or the bags will not sit back down properly, and that's exactly what happened. I was left with a sagging rear end all the way home. The next day I took it upon myself to check this guys work and find out what was going on. Like I said, he did not even know how to jack up a car with air suspension and as a result 1 air bag did not set properly and was left hanging, wedged in between the frame of the car. Luckily the bag did not puncture or rip. I re-seated the bag myself and then noticed the damage left on my rear driver trailing arm. Not only did he not know how to properly jack up the car, but he did not know the proper lift points resulting in a damaged trailing arm. This is what happens when you rest the weight of a car, onto a suspension part and not the frame. I have provided pictures in hopes that no one else is tricked into going to see this guy. Please be careful who you trust no matter how professional they APPEAR to be. Oh and he also suggested that I take my car to his "Job" so his boss could look at it instead. I thought this WAS your job! Needless to say I did nothing of the sort.

I can't praise these guys enough! They were quick to respond to my quote request, they were able to…read morefit me in the same day, and they walked me through everything they were doing as they were doing it. Great group of guys and I was very pleased with their service!

Fantastic service. They helped me install a 360 camera system when others would not. Also worked…read morewith me after the fact to identify broken parts, not their fault. Owner was cool and knows his systems/products well.

Came here for a one way remote start up, also for dash cam and radar installation and I am pleased…read morewith the work and the hospitality of the team. I will definitely comeback.

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

COMPLETE SCAM! stay away. will rip you off. came in for air on my tire, after fixing a nail which…read moretook one minute he said it would be $30 then when he went to charge me he charged $35 and didn't even tell me. when i saw the receipt he said it was for tax but the receipt clearly didn't say any tax on it and when i went to the owner he just decided to yell at me. absolutely awful owner. i would go somewhere else for business

Known for having great integrity, they are excellent with repairs knowing their trade. They treat…read morecustomers like family. They accurately diagnose problems and are quick to complete the work on your car. You'll recognize a great repair shop when companies trust their fleet to them, meaning there are frequent returns on new repairs.

!!!!!!!!!!!!Beware of this company!!!!!!!!!! do not bring your vehicle here, I brought my truck…read morehere to get fixed because of an oil leak. He said it was my vacuum motor and charged me $1,098 to fix. 2 days later my truck was still leaking oil. I called them and he told me to bring it back so I did and then he told me it is my oil pan gasket and charges me another $1,000 when I got my truck back. I had rim and underglow lights on my vehicle, the front rim light was damaged so I called him immediately and told him about it, he said that his new employee damaged it by accident because the rim was too heavy and he will repair or replace and I can get that done and he will pay for it. I went and got quotes and sent them to him and he did not want to speak to me anymore after that. I also felt something was wrong with the motor so I brought it to the emission center and it showed that my oil pump switch is bad, so now I had to replace my oil pump. This family is not trustable please do not bring your vehicles here, his daughter when I went to the shop to talk to them would not even look at me, I could see the owner in the back ducking behind a vehicle and she snatched the paperwork out of my hand. I'm in the court process now. His lawyer called me and asked if I could remove my first reviews and they would settle out of court so I removed all my reviews that anybody could see and then they said they were not going to pay. I have all my documents showing the days that he had my truck my truck was passing no codes were getting sent and then right after I get my truck back my engine lights were on and my engine was acting funny. This company is untrustable please do not bring your vehicle to this office they will overcharge and not take care of the issue please beware!!!!!!!!!

I don't hand out trust easily-especially when it comes to people working on my vehicles. In my…read morefield, precision, honesty, and time management matter, and I expect the same from anyone I do business with. That's exactly why Scott's Service Place has my loyalty. I've brought multiple vehicles here over the years, and every single experience has gone beyond smooth, quick and easy. They're efficient, they respect your time, and they tell you exactly what's going on--no fluff, no upselling, no smoke and mirrors. Just straight answers and solid work. Scott, Dan, Erika and the ENTIRE team, especially the technicians putting in the elbow grease, run a tight operation. The technicians clearly know what they're doing, and they don't waste time or cut corners. You get in, you get out, and the job is done right. Scottsserviceplace.com at 110 Bridge St, Wheaton Illinois

I stopped by Scott's Service Place because of a low tire pressure. I already had a spare on and…read moredropped off the tire with a piece of metal in it to be checked and reinstalled later. A couple of hours later, I received a phone call from Scott letting me know that the piece of metal hadn't actually punctured the tire, and they couldn't find any spot where it was leaking air. Scott suggested keeping the tire overnight to double-check, and I agreed. The next morning, he let me know that the tire had held air perfectly and was safe to reinstall. We still don't know what caused the sudden pressure drop, but I've been driving on the tire for a couple of weeks now without any issues. What really stood out was the level of customer service. Scott and his team kept me updated every step of the way, made sure the tire was truly safe before putting it back on, and even followed up a few days later to check how everything was going. That kind of care and communication is rare, and I truly appreciate the effort they put in. I'll definitely be coming back to Scott's Service Place for all my future car needs!

Spent $1k on new drive shaft and slip yoke. It's too short so it's loose but they refuse tire turn…read moremy calls on doing warranty work

For those that don't know, Suburban Drive Line is known in the area and as their name states, for…read moremost anything driveline and suspension related. They are 4x4 specialists and will tell you like it is regarding any repairs that are needed for your vehicle. My Explorer was in need of the rear end to be rebuilt after 100,000 miles, as it started howling on a recent trip. I was expecting this not to be a cheap repair but with the expertise of SDL, they still made it reasonable and what I was expecting to pay. I also brought up a couple of small leaks on my transfer case and Phil's team included the repair as part of the initial quote! If you're looking for a repair shop to talk to you in unicorns in pixie dust, please get that out of your mind before you walk in the door as you will basically get a point blank description of what is wrong with your vehicle and what is needed for them to complete any service to your vehicle. Be prepared for direct and honest communication! Don't expect to get a trophy for showing up and bringing your car in for service! Thanks again Phil and team, I have a feeling the bearings in my rear end were making noise longer than I thought, as I don't recall my vehicle being as quiet as it is now for quite some time! Job well done!

Not good at all, from customer service skills to con artistry Ryan has done one too many major…read morerepairs for my family over the years and now I know why, he likes to damage people's things and not take accountability it's one thing if you can afford to be treated like a second class citizen and pay the man but if he breaks your vehicle and you can't pay he hangs up the phone and calls the cops. Report of body damage made now added to it f150 motor blown 160kmi not a single engine issue Ryan has it for 1 days to look at the electrical systems starter and alternator and did not move on it after scheduling this time for me to bring it in in 24 hrs only pulled codes and did not even call me I came to pick up my truck the next day the tail light is damaged it's parked halfway off road over a curb and when I start it up it sounds immediately different awful momentarily and I smell for the first time that awful smell of oil or coolant and I said to the policeman Ryan assembled instead of my truck,,,, I don't want to drive away and have my motor blow out and Ryan assured me and the officer that the electrical issue he failed to address would not cause engine failure and within 10 miles a gasket or cylinder blew and my truck is inoperable. There's no communication no accountability no recalls on my model and no rust on my aluminum like he told my family member,,, half of my truck is fiberglass Ryan,,,, in this case I cannot say don't quit your day job,,, you robbed me 5k worth of truck and I am going to have my day in court for all of my property you have destroyed. You can con my elderly cancer survivor aunt but you can't con me I'm a working man and nobody's fool you steal from me you pay me or you go to jail be seeing you on the felon block you hack

Bring your car to Medinah Automotive! Family business…read more Friendly, quality, fairly priced, good people. 100 percent. Good neighbor.