Gary at AutoZone in Naperville checked my battery and installed a new one for me and got me on my…read moreway. Great customer service!

Excellent Service! They really helped out a single mom…read more I brought my car over for a dead battery Gary went above & beyond. I had to leave my car so my child could be picked up from daycare before they closed. He then had my car delivered with the new battery installed so I didn't have to have my child walk with me the nearly 20 minutes in freezing temperatures to get the car back from the store. I was very grateful to have such accommodating service. Everyone I spoke to their was very kind, informative & helpful. Thank you!

every time I come here, they're very helpful. Alliana is incredibly knowledgeable and helpful every…read moretime.

Friendly service. The associate was very knowledgeable. This location has a bit more variety for…read morelicense plate screws than the Downers Grove location. Prices were cheap. Parking was easy. Getting out of the parking lot can be tough if you come during rush hours.

This is my 3rd time doing business with TST. I would like to stay objective since the reviews have…read moresignificant impact on small businesses. My weekend car was sent here for a PPF when I purchased it. They did an OK job, I just didn't like the gap on the install. Here are the things that went wrong:In 2023, I took my commuter car to get the headlights, hood, front quarter panels, A pillars and the front of the roof PPF'd. The PPF on the headlights started lifting the August of 2023. July 22, 2025 I took my car back to TST after a brief bumper rub with another vehicle. It was a hot day, so according to Paul, they just started to remove the PPF by hand without applying steam. They not only ripped the paint from the bumper, but Paul kept asking if my car has been re-sprayed. I repeatedly told him I bought the car brand new. After a several rounds of back and forth, they decided to be fair and took the car over to a small body shop where the conclusion was it was most likely due to the bumper rub. Paul also refused to pay for the damage while leaving minor scratches on the door. Attached is the picture. Now I will be paying $1,300 to get this paint damage repaired.

Installed an after market remote start no problem. A year later moved and reinstalled window thingy…read moreno charge to access my rear view mirror mount.

Dylan was soooo helpful! Needed a new battery and he was so patient, kind and knowledgeable. Best…read moreexperience with an auto place ever

Wish I could rate less, probably the worst experience I've ever had in any business. I stopped by…read moreto check my Audi as the engine light turned on, the older lady (not gonna mention names out of respect even though they don't deserve it) asked for my ID and hand me the device, literally less than 5 min later while in my car with the device connected and waiting for it to read an older man stepping out not even wearing a shirt indicating that he works there yelling at me that there're other people waiting for it, I asked for a couple of more minutes and never the less as soon as he walked in the lady is walking out with my ID screaming at me that they "know what I'm doing" and it's illegal to erase codes (I don't even know how to do it but I guess it's an on going thing) throwing my ID at me and very violently pulling and disconnecting the cord out of my vehicle that got wrapped around my leg and literally physically hurt me. I was in shock of course for a few seconds sitting in my car, then I called the headquarters main office to report the horrific incident. I got a call back a few hours later from a nice young man that apologized and explained that the lady just had a bad day as her cat died and that she will contact me to apologize. I'm still waiting on that call and of course no compensation was provided either. I'm So disappointed as it was my neighborhood auto parts store I was shopping at all the time and obviously will not go back there again and will probably just shop at Auto zone. PS after the event, out of curiosity I also checked on Google what is it all about and apparently it's totally normal and definitely not illegal, almost every business offers the service and you can even buy a very cheap device online to do it yourself which I probably should've done, regardless violence is never the solution

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

Eddie and the team went over and above to help me replace a car battery as I'm currently unable to…read moredue to surgery! Very friendly and helpful. We will be back!

I work in the customer service industry, so I understand customer zeal. Unfortunately, this…read morelocation doesn't the meaning of customer zeal. I went to purchase black latex gloves, as you can see in pic below, the are priced $24.99. When it's time to purchase the gloves, the employee stated the gloves are $34.99. I explained to him every glove in that section is priced at $24.99. He wouldn't honor the displayed price and would rather keep $10 versus keeping a customer. Unbelievable! Since COVID, based on their price, these particular gloves jumped $20. I will be taking my business to Advanced Auto.

I came to get windshield wipers. I asked for assistance since I'm not too good with car stuff. They…read moredirected me to the most expensive wipers. Once the worker walked away, another customer recommended different wipers to me, which I ended up getting. Once I checked out, I asked if they could put the wipers on for me. The worker tried to put them on, but didn't seem to know what he was doing, so he had to ask another worker to come and help him. Once they got to the back wiper, they told me I had bought the incorrect type of wiper, so I needed to return them. So we go inside and the worker didn't know how to do a return either. I understand he may be new, but I would imagine training would include how to process a return. They ended up not having the rear wiper I needed and recommended I go to the Bolingbrook location or they could have it delivered to that store. At that point, I had been there for at least 20 minutes, so I decided to just go home. I just wish I had better assistance.

This place is great. I came to get my car battery replaced. I recommend getting a Duralast gold…read morebattery. You get a 3 year warranty. It's the same for platinum if you go one tier up. You don't want to go too cheap on your car if you use it everyday. I also bought the Duralast gold brake pads and rotors from here. Those will last you longer than the cheap ones. The service here is good. Everyone was friendly. They were able to remove and replace my car battery. I saw they can also test your battery and check your engine light.

1 star. I came for a diagnostic test and less than 20 min lookin at my car the guy is saying its a…read morecatalytic converter and cost 2400 plus..just to find out the next day it was just an O2 sensor...Fuck these guys..as of 05/25/26...

Terrible service. Not only got multiple bad batteries that I had to get replaced a few months after…read morebuying but they failed to install it correctly too. Went to get my gift card to recycle the battery and they said they didn't have any gift cards. Said they have been waiting on them for over 2 weeks. Ridiculous. Prices are so high too which isn't surprising, just buy thru Amazon.