I bought a used motor on a 2014 Silverado and the price was the best around and the motor was…read morerunning just as good as the old one was before it broke, they made sure I knew to turn the motor without the spark plugs in to take the oil they sprayed in the cylinder before I started it and made sure it was tied down secure before leaving. Would recommend to anyone

We are a auto repair shop and last year we bought a part from them and they sent us the wrong one…read more We returned the item as they requested and after that they no longer answered our calls, we have been waiting for a refund since December 2023.

I was tired and jet lagged when I entered the store to find something to clean my mom's car. Ali…read moremust've noticed and came over to help me get the right stuff and was super helpful. I would highly recommend for the great customer service here!

Dale is wonderful and so is the rest of the crew at Napa. So helpful and knowledgeable. Highly…read morerecommen!

My friend's car had been stuck in my driveway for the last 2 days. The rear tires were spinning on…read morea patch of ice, so she called AAA. The driver TONY from MARC'S in Wareham spoke very angrily and loudly, refusing to walk in the snow to rock her car off the patch of ice. Today, my friend and I went to MARC'S to speak with the owner about Tony's nasty attitude and refusal to do his job. The owner Marc Whitney was as rude and nasty as Tony. Last night my plow guy took a few minutes and unstuck my friend's car - with only a little bit of rock salt. Like the other disgusted customers who received nasty service from Marc's I'd give zero stars to this useless, nasty business.

Great fast service, and the boss even gave me and my groceries a ride home…read more The tire was replaced the same evening. Reasonably priced.

Five years later, I continue to have great experiences with the Sales and Service departments. I am…read moremeticulous with the maintenance schedules on my and my wife's VW, so I am at Scott for service about 2-3 times a year, between the two cars. I've been servicing my car there for six years. Bought my wife's car with them as well. Able to schedule online, they do good work, responsive to questions, and they are always helpful with a shuttle ride to and from, or a rental car the 1-2 times they have needed either car for a couple of days.

I had a great experience working with Zach. He was wonderful to work with, extremely helpful, and…read moreprovided excellent customer service from start to finish. He made the whole process easy and stress-free. The sales manager James is personable and extremely knowledgeable. Zach and James make the dream team for a car buying experience! If you're shopping at Scott VW, ask for Zach -- you won't be disappointed! I love my new Tiguan. Thank you!!

Their customer service isn't the greatest. I stood there for 5 minutes while I listened to the guy…read moreat the desk and whomever it was talk about the cost of trucks when u make a comment I got from their customer are you in hurry. The manager didn't even acknowledge me or said I will be with you in a minute... was it because I am woman ??? I walked out without making my purchase went to another auto part store thst believes in customer service

Cant say enough about Frank at this store. I had called and ordered parts when I got there Frank…read morewasn't there. Dropped off some drums to be turned and was told he was the only one who could do it. Took a few days because of the weekend. Finally met him and bought some more parts. Brake job on an 1974 Nova. Needed lines and wheel cylinders and told Frank I would bring the car by after the brakes were finished. After a day of working on the brakes I brought the car by and he was genuinely happy I brought it by, and it made me feel good too. Frank when I'm in the area your store is the only one for me. Thanks so much for all your help.

I purchase a 2025 Nissan Armada sales personnel highly professional along with there finance…read moredepartment. Fast fair honest. Smooth transaction highly recommended .

First time visiting the service department with my Nissan Pathfinder and Mike was great. He…read morelistened to my concerns and addressed everything I asked them to check.

I had an emergency situation with my Sentra. Nick from the Service desk was single-handedly the…read morekindest Nissan employee I've encountered - and I've gotten my car serviced at dealerships across the entire country. He and his colleagues were fast, communicative, and thorough. I can't recommend the Service department enough. They saved me from what could have been a life-threatening level of danger, had I not gotten such immediate help with my vehicle. I'm so grateful.

What a joke! I Went to buy a car here.  It was a guaranteed sale as long as they were willing to…read morework with me. The car has been sitting there for 6 months... I said "just give me something", meaning show me a little respect as a customer and give me some kind of discount, so I can buy the car. It was going to be a cash deal, but we even agreed to finance, so they could get money from the bank for it, and bring both our Nissans there for all service needs. The salesman went to the manager and came back with a FULL price offer!!! The reason, they can get rid of it wholesale for the $1000 difference!! The manager was so condescending and arrogant. Screw the customers, they don't matter at all to these people. They lost out on a sale and thousands in service business to wholesale a car to another dealer instead of respecting their would be customers! Do not go here!!!

Despite being so busy, an employee took the time to help me out and providing great advice! Very…read morethankful and impressed!

Wes and the guys at this Napa helped me out and saved my vacation. My truck was dead in the…read moredriveway. AAA came twice and could not jump it with the light weight portable charges. I brought the two batteries to this Napa and they charged them and saved me $360 for new batteries. Can't thank them enough. They represent the Vineyard ethic.