Date of Service: Wednesday, 12/13/23 My car's transmission…read morewas slipping consistently. Trying to be resourceful and new to the Newnan area, I started calling around to nearby auto repair shops to see who I could acquire the best quote for a diagnostic review with. I called a couple of shops and was given so many outrageous prices to diagnose the transmission that I became even more concerned with what kind of repair cost I might be in store for. I just knew I was in for a huge fee. Not being sure about any of the repair shops around, I called a couple of them that said they would charge me in excess of $175 or more for the diagnostic and that they needed at least 48 hours to provide the diagnosis. Most that I asked if any of that fee would go towards the repair, said, "No, that would not include the cost of the repair." That was a hard pass for me! I started thinking, "What happened to the days when a diagnostic fee would count towards the cost of repair if a new customer is having the work done at your shop?" Finally, I located an AAMCO Transmission shop conveniently located nearby. I read some of the reviews, which appeared to be mixed. I had already decided that if I'm going to pay "an arm and a leg" to have my car repaired, it may as well be with someone as reputable as the name AAMCO. From the moment I contacted them, they were very communicative. Not only was the diagnostic fee significantly less than any of the other places I had called, but Greg, the owner, also advised me the diagnostic fee would be applied to the cost of repair (basically waiving the diagnostic fee) and the diagnosis was promised in up to 24 hours rather 2 days like the other places! NOW, THAT'S WHAT I'M TALKING ABOUT!! I was emailed and communicated with consistently by Greg McBride, the owner regarding anything status-related. I was very impressed by that! He was very consistent with his email correspondence and not avoiding you like some shop-owners tend to do. I received a quote via email. The price was less than I expected to have to pay to replace my transmission. I was greeted very politely and professionally by Doug Sharpton, who is equally as kind and helpful when you meet him in the office at the shop's front desk. (Greg's wife, Gigi and her cute little dog were there too!) They all made me comfortable enough to believe they cared about my car and are in the business of prompt and professional repair, rather than being there to take advantage of someone. Greg and Doug each always seemed very concerned and caring even about my only having the one car and knowing how crucial it was that I have the car back as soon as possible. (He often referred to my car as "your baby" which implied he cared for a person's vehicle as much as they do.) I contacted them on December 11th. I was nervous that I wouldn't have my car for the Christmas holiday, but I was praying for the best. I dropped the car off on Wednesday, 12/13 and they ordered the part (a used transmission), which we expected would arrive by the end of the week. They predicted having my car back by the following Tuesday, 12/19 at the latest. On Monday, 12/18, Greg notified me via email that the part was expected to arrive on Friday, 12/15, but didn't get delivered. Gigi called the vendor to attempt to get the part dropped off the same day. Then, there was the issue with the wrong part having arrived. On Tuesday, 12/19, I was becoming more sure I'd be without my car for Christmas. I emailed Greg again and he advised me that my transmission was in and with any luck, I should have the car back by Thursday, 12/21. He also mentioned they would be working on Friday, 12/22 for the purpose of getting customers their cars back before they closed for the weekend and for the holiday. (I consider that very considerate!) On Friday, 12/22, I received a call from Doug that my car was ready for pick up and I was so ecstatic that even though it was raining, I took off running to their shop which was about 15 - 20 minutes from where I live, in the rain! It didn't even matter at that point! When I arrived at the shop, I chatted with Doug at the desk, got the key and headed out to the car. As soon as I sat down in the seat I noticed a long crack in the windshield. I went back inside to ask Doug how this could happen. He assured me he would speak to Greg and that I should take the car so I would at least have transportation during the holiday. Hesitantly, I agreed. On 12/28, the windshield was ordered and repaired on 1/3/24. Although, this is probably not a typical occurrence for this shop, I am thoroughly pleased with the degree of professionalism, consistency in communication, character and quality of care this shop provided with the entire process. They made it right! The ultimate result is, my transmission works great, my car is running fine, and I have a nicely repaired windshield. I appreciate the integrity of the owner and the courtesy of the staff.

I am writing this review now and should have done this a year ago but sorry they were lucky and…read moreprobably got more work than they should have. I was recommended by an ex worker that they were the best in town for transmission work. My husband and I went there since it was close to my work when the transmission went out. The quote was very good and was happy with the owner at the desk. But when I asked him how long it would take he said a week or so?? Then after a week I asked him when can I come up and pick up my vehicle he said they had not even started on it and they were backed up, which I was not told this before I left the car there to work on. It took almost a month for the car to get back to me so I had to rent a vehicle that long to get to work also. He said he had a worker quit and they had someone experienced coming in at night to finish up the work that was done during the day?? Well just want to tell you the transmission work was excellent but the Ya who that put my engine back in after the transmission twisted the fan schroade did not bolt in correctly and the fan schroade was touching the engine manifold rubbing and rattling all the time. I had to pay another auto place to put it in correctly not to ruin the manifold. I would not recommend this place for work on vehicle.

Excellent service…read more Representatives were very cordial and professional Service was done in a reasonable timeframe

I almost forgot to renew my tag, and living in the metro area of Atlanta I have to spend extra…read moremoney to get my emissions checked - annually. Currently living in Smyrna, Ga but why did I come out here to get my emissions checked when there are plenty of places near my area to have it done? Well, simply because I work around LaGrange and the residence in this city do not have to get their emissions tested annually. So I had to find the closest city that does it and that would be Newnan. Which is about 30 min car ride from LaGrange. Getting there is pretty cool. You get to drive 3 Miles through a small town full of nice looking plantation homes and the shop is right there in downtown Newnan. The shop is a little stop and go mechanic shop that is dedicated to emissions test. Once I got there I was serviced almost immediately and finished within minutes. I didn't have to make an appointment just rolled right into the shop. I paid $20 for the service. This I'd consider average price. Overall experience- very good for their fast and cordial service.

I had a small paint repair done on my 2024 Bronco. From the moment the receptionist answered the…read morephone through the delivery of my repaired truck, the entire experience was friendly, professional, and fairly priced. They finished on time, as promised, and the work was done right. Nick, the owner, came out himself, quickly assessed the damage, and provided a written quote with a firm delivery date. The whole experience gave me confidence that my repair was in good hands. No surprises. If you need body work in Newnan, look no further.

Saved big $$$ over national brands plus they're less than 5 minutes away and they really know what…read morethey're doing.