I needed a door handle for my 1993 Nissan hardbody and they had one in Escondido! Had it delivered…read morein two hours and at a great price too. Totally awesome customer service and value in one place. Thank you

Damien was above and beyond expectations with my situation. He had a great attitude, helpful with…read moremy problem and evaluated my wife's car and fixed the problem. He is a great example for others in his role to follow. I will always shop at this location just because he and others like him are there to help customers. Thanks Damien!! Tom C.

Mia is amazing! I came in with approx. 100 stupid questions and she was so sweet, patient, and…read moreknowledgeable. Absolutely recommend this store, this is by far one of the best experiences in an Autozone (or any auto shop) I've had.

Please be more responsible with customer service and update business hours on all forms of media…read moreGoogle yelp and etc

They did a great job. They located the battery for us, and tested that it's not the alternator…read more Have a fair price on battery and installed it for us .

Everyone there is so helpful. They come out to your car to help to locate a part. They put my…read morewipers on for me too! I won't go anywhere else.

The battery they sold me was undersized and lasted only two years. It started giving me trouble…read moreafter just one year.

Good place if you're in a rush and can't find the part elsewhere (there are 2 other parts stores…read morewithin 2 miles). I generally shop at the orange parts store, but have dropped by NAPA about 4 times since moving to the surrounding neighborhood. The staff lacks customer service skills. They seem to have something bothering them every time i've dropped in for a part - Maybe they dont like their job? Their POS seems to have issues often, its completely outdated from the 80s. Employees seem to get frustrated about it as much as customers trying to pay (it takes a while for them to enter information before taking paymen).. The shelves are stocked but not fully - call ahead to see if the part is available. Phone hold time is generally 5-10 minutes. Its the largest NAPA ive been to so I assume by the size of their warehouse in the back, the lack of product inventory, and less than satisfactory customer service, that they are very profitable and make their money on b2b sales. I'll continue to drop by, but only if im in a bind. Lack of inventory, phone wait time and outdated POS wouldn't be an issue if they balanced it off with excellent customer service.

Great service as always. Needed a few items for the car and got great help as always.read more

Julio A.. help me change my cabin air filter which was nice because the other guy inside " Joseph"…read moredidn't want to , so I'm glad I came in and got the help I needed as a 49 year old that can't do this on my own. Thank you Julio A , for your help I appreciate you.

Jose helped me find the perfect glue to fix something on my car so I could get it to the dealer and…read moresell it. He was super friendly and helpful . Thanks again !

James and John were amazing and went above and beyond couldn't be more thankful and appreciative…read morefor their help

Pulled up with a completely flat tire and they fixed it in 30-45 mins with great customer service…read more Didn't pay too much and was perfect + very last minute.

I've been here twice! Mark represents the Company well! The waiting room leave little to be…read moredesired! Try investing in your clients comfort initially!

Needed to get steps for the truck to make it easier to get in and out of the vehicle. Called…read morearound several places and some never called back. Decided to stay local so stopped at a few places one day but they did not have anything to physically look at until we found G&W. We weren't set on anything specific at first but after talking with Tim and looking at the long picture, opted for the electric step. Told to plan for 1 full day but we lucked out (only took about 3 1/2 hrs). What a huge difference these have made. No more ripped jeans or having to hold onto and slide down the side of the seat all the while holding onto for dear life.

G&W was great They fit me in and did a fabulous job fixing the hinge on my truck lid Adjusting…read moreeverything so it works better than new Great job!

I was about to pack up my tools and head over here. These consistent bad reviews stopped me from…read moredoing so. I did call their number and also drove and spoke to someone at the gate. All the info never matched up to what the other said which is what has been mentioned in these reviews. Gotta love yelp for saving me time, money and frustration

the guy at the front wasn't interested in being helpful sent me out on a wild goose chase looking…read morefor the wrong part and massively over priced me for junk. I can get the same part I was looking for brand new for $50 and he was trying to charge me $100. plus there's an entry fee Per person, don't waste your time coming here.

Grateful to have an autozone near me as it does definitely come in handy at times when you are in a…read morepinch and also for the oil drop off station! (Recommend calling beforehand to check if they are accepting oil though as it does fill up quickly and have gone a few times, but had to be turned away due to the barrels being full, they fill up quickly it seems!) * Unfortunately it seems almost without fail there is an unfortunate staff experience, particularly there is an older female employee with gray hair that is just consistantly overtly rude.

Auto Zone advertised price matching as have done so in the past buying auto parts…read more Now, when going in am told the district manager doesn't want to price matching for Walmart, a big competitor I buy from as their prices are affordable, especially nowadays. If you look at their computer system, there is Walmart on their list of competitors to select, so I told the store manager that I'm taking my business back to Walmart and bought my air filters, oil same day for less. If you want to save money, avoid this establishment as their word doesn't match the advertising.