1 STAR - ABSOLUTELY DISHONEST AND UNPROFESSIONAL…read more This place is a nightmare, and I regret ever bringing my car here. I initially went to this body shop on December 2nd just to get a quote. They took photos of the body damage and then told me I had engine damage that "had to be sent to their mechanic." I was told that was necessary to move forward, so I dropped my car off on December 5th. From that point on, communication was almost nonexistent. They sent me a body estimate and repeatedly told me they were "waiting on the mechanic." My insurance adjuster didn't even inspect the car until December 9th, yet Allstate issued a payment that same day--a payment I never signed for, never authorized, and never agreed could be cashed. Weeks went by with no updates. On December 15th, they again claimed they were still waiting on their mechanic. Then I heard nothing until December 29th. When I told them I wanted to move my car to another shop due to the ridiculous delays, I was suddenly told I couldn't--because they had already cashed the insurance check without my authorization. At that point, I didn't know better and felt trapped, so I reluctantly agreed to continue. Big mistake. They didn't submit the mechanic's estimate until January 5th, at which point they conveniently decided the engine issue "wasn't related to the accident"--despite the fact that my engine had ZERO leaks before the accident. On January 8th, I demanded my check back and told them I would pick up my car on January 12th. I was told it would take two weeks to return the money. It is now January 28th, and I still do not have my check. To make matters worse, I contacted their corporate office and spoke to someone named Chris, who said he would "look into it." Instead of helping, he falsely told the body shop that I approved the repairs--which I absolutely did NOT. The body shop then texted me claiming I had approved work and needed to bring my car back. That never happened. Let me be very clear: I never signed anything. I never authorized payment. I never approved repairs. This shop cashed a check without consent, stalled for over a month, withheld funds they have no right to, and then tried to cover themselves by falsely claiming I approved work. This is not just incompetence--this is unethical business behavior. If you value your time, your money, or your vehicle, stay far away from this place.

I have been here twice, one for my Jeep and one for my Subaru STI, so for my Jeep they did an…read moreexcellent job and made sure I was updated all the time, and the staff were very friendly and nice to me. For my Subaru STI, they did wonders with my new bumper and paint match, but they were unable to fix my fog bezels they said I should take my Subie home and make an appointment at a later time, but then the next day my adjuster called me and told me the shop told them that they were not going to fix my fog bezels because it was not broken, which in fact they were, so I had to take my Subie to another Collision shop and they were able to fix it in less than a day and get me new fog lights and bezels, I do not know why Cutrubus did not do this when they had my Subie for 4 days. The office staff I spoke to were nice to me, but for them to lie to me and tell me one thing and then I find out the next day something different really hurt me. I will no longer be coming to Cutrubus I do not like being lied to. But thank you for your time and for fixing my Subie and Jeep the best your shop could have apparently.

Been taking every car I ever owned here and always received excellent service and advice. Left Utah…read moretwice, moved to Seattle and Arizona and came back and this was always my spot when I came back. Now I live an hour away but still respect their advice when having car issues.

Egan Automotive is my trusted go to place for all my vehicle maintenance. Honest, hard working…read moremechanics who don't try to upsell you but will make real recommendations to keep your vehicles running as smooth as possible. Always prompt and have great communication. This is the place for all things automotive.

Great off-road/truck shop. I've bought various parts here over the years for my jeeps and trucks…read more They installed some nerf bars on my old work truck and did a great job. They don't charge and arm and a leg for service or parts. I will buy my next lift and tires for my new Jeep from these guys, they know their stuff. They helped me in a bind get a new sway bar link within a day when all the other shops told me they were out.

I had all pro put on a leveling kit on a truck a few years back. A few weeks later, I took it back…read morein and complained about the ride. I was told this was normal for a leveling kit.(so I've just lived with it) The other day I noticed both front shocks were blown. I took the truck to a different 4x4 shop and they informed me the leveling kit was installed incorrectly. It should have had shock extenders installed or longer shocks. In addition, they pointed out that the upper control arm was riding frame stop (and had been for some time). The correct way to install them was to either install a modified control arm to allow clearance or move the stops down. In addition to the shocks, the upper control arms, ball joints and front left tire had to be replaced. (all this damage occurred in under 5k miles) After all the repairs were made, the truck drives like a dream. Going to all pro turned out to be a $1,200 mistake! Making matters worse, I went in to talk to the manager "Rob". Rob informed me he would not stand behind his work or the leveling kit. I was told "I didn't build the kit, I just install them. Call the manufacture"

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

Always great service and a good price. They do the job quickly. Would recommend this place for…read moretires and oil changes.

Brought my car in for emissions. The lady behind the counter would rather talk about food than…read morework. Sat there for almost an hour after my car was done.

I had an ac /heater issue and though there was a parts issue that took a little longer than…read moreexpected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You

Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again!…read moreSpecial shout out to Angela for awesome customer service! She is the sweetest! Thanks again!