Man I'm coming back here for my parts and paint supplies…read more Fair prices and unbelievable service and advice. It's worth the drive to come for your automotive parts. I came because they are a DuPont dealer. Needed a special color for my HotRod and found exactly what I wanted. AWSOME

From the owner: True Auto Parts and Paint has been privately owned and operated since 1969. We are the oldest…read moreDuPont distributor in Kansas City. We are a full service auto parts and auto body supply store. We provide services to collision repair centers, automotive restoration specialists, and industrial markets.

Danne at the 75th & Metcalf store was very nice to work with. He helped me with new wiper blades!…read moreThank you Danne!

Adam was awesome and took care of everything we needed. Had a great attitude and made us feel…read morewelcome. For sure would go back just because of his level of service. Excellent!

My battery was at the end of its life, and I was in the market for a replacement. The dealership…read moreand other shops were asking over 500$ for the battery and installation. With Nick and Dave at this location, I was able to save time, money, and I learned new things along the way. The biggest thanks to Nick for my battery replacement and letting me watch him install it. In a time of complete stress, it was excellent to feel (and see) that I was in good hands.

The back window of my Jeep refused to close even after I sprayed it with WD-40 and tried to reset…read morethe mechanism myself, so I brought it by this location. Adam was so helpful and took the time to carefully examine the locking mechanism, even though it was freezing and there was a weather alert for incoming snow. He walked me through what he was doing so that I could be prepared for next time this happens. He tried several times to fix the mechanism, which had somehow become flipped, until he succeeded. I appreciate his patience and kindness! There were several other customers in line before me, so I also saw how the staff helped them. I'm impressed by the recommendations they offered and the time they spent with each person. They took every concern seriously, no matter how small.

This place needs major improvements. So I came here to get a part from my 2016 Ford escape and I…read morefound the part. However, I can't get the part because it's not off the ground (well it's supposed to be) and these people will not let me use a jack. Also the staff is very rude and unhelpful and good luck getting a hold of them because they will not answer the phone. I do not recommend this place.

PLEASE READ!!!!! Heard great things about this junkyard and I knew about the 50% off sale they were…read morehaving from the 17-19 so I decided to drive well over 40 mins from SOUTH BELTON just to be TREATED UNFAIR!! Upon entrance I tried to check in using their computers and I was going to use the one closest to the entrance. The Mexican guy behind the counter looked at me in disgust I don't kno if he has a thing against black people but he told me I could use the other computer as if I was too close to him. I was very offended but didn't let that ruin my experience. I wasn't able to find the part I needed but when I was leaving I asked this same Mexican guy how much was a radio?? He told me $20... this weekend they have a 50% off sale. I said even with the 50% my price would be $20?? He proceeded to tell me YES! With an attitude as if he didn't want to be bothered. But what he didn't know Is that I had the price list already pulled up. The website states that a radio with cd is $25.29!!!! So with the 50% discount that would have amounted to $12.65!! He didn't want give me the correct price and I feel like I was discriminated against because of who I was! I will definitely not be returning here for any reason!!! First and last time!! Never coming back!!

I have been four times and never been impressed with their lack of organization, but since they…read morewere bought out by this discount dealership parent company it has really gone down hill. They are still expecting $3,000 to $5,000+ for basic service visits, but they will only pay for one credit card terminal for 8 to 6 service advisors to use leaving them all huddled around waiting. On top of which it apparently runs everything as debit so if you have an actual credit card they are saying the charge won't go through without a PIN which on a normal credit card is a cash advance which charges MUCH more intrest. So the same card you used 6 months ago is now not acceptable as payment to them. Then the 12 year old service advisor will live down to the Gen Z stereo type and ask YOU want to do to solve their broken systems problem.

Attempted to buy a vehicle from Baron BMW, was passed from Jenna to Ryan Bell. Received information…read moreon the vehicle and agreed to purchase with proof of funds ready on Wednesday. Ryan told us that he would be out of office Thursday, and that the vehicle would be going into the shop on Friday for reconditioning prior to sale. No word from any salesperson Thursday, no word on Friday. Multiple calls to Ryan on Friday and Saturday went unanswered. Calling the dealership on Saturday asking to speak to a salesperson somehow transferred me to Ryan, who then informed me that he had sold the vehicle Friday morning, now citing a previously undisclosed policy that sales cannot roll over month to month, even though we had agreed to purchase prior to the end of month. Save your time and money, work with an ethical and up front dealership.

I have found myself in multiple automotive situations needing help and parts time after time with…read moredifferent vehicles, and this O'reilliy's has been a 1 stop shop for me every time! The main guy that has helped me out the most has been Gilbert, and this guy knows his stuff! He's polite, welcoming, communicative, and always eager to help, Time after time! This kind of customer service and help, is exactly why this shop will always be my #1 first choice.

There were 4 employees just standing around without any customers to help, though I stood at the…read morefront desk waiting for them to decide to notice me. They didn't understand how to ring up the sale correctly, and overcharged by $10 and didn't have any idea what to do when I pointed out the mistake. It isn't the biggest deal, but it's frustrating when they neglect customer service.

Overall they are an excellent choice for servicing European manufacter vehicles. I own an Audi and…read moreBMW and they have provided me with clear, timely, and fair service since 2023. They are flexible in many ways other shops are not: 1. The provide clear descriptions of any needs (beyond what you may have come for). The don't pressure you to make any repairs you don't want to. If you are unsure of their recommendations the internet is a vast source of information, use it to educate yourself to ask more informed quesitons and help validate or question their recommendations. 2. I've also found they don't add additional items that may not really be needed just to try and gain more business. I've had other shops suggest things, ran it by them and they have said things like "no, that's not needed." 3. I see some complaining about part prices, look they need to make some profit on parts as well as the service. They provide a 5 year warranty so that is some value should something they do go wrong. Also they will happily allow you to source and provide your own parts. There are reputable dealers of parts that provide lifetime warranties and they have no problem if you come with your own. (now I get in unplanned cases that may not always be possible). If not possilbe, I've negotiated with them the price of parts and in turn accepted a reduced warranty on those parts. Again--they are flexible to work with you to get your business. Many shops will not do this. 4. They have regualar specials and even send out coupons via the mail for discounts on future services. They follow up after your service by both text and often phone call as well. I can only speak based on my own experience, but compared to another "Euro Shop" I've tested out with some basic stuff, and then tried on a more complicated issue (and I didn't use them for the work as I didn't trust their diagnosis) Star European repair was a far better choice.

I started doing business with Star European this year, and my first experience with them was great…read more The staff seemed knowledgeable, helpful, and professional, so I felt comfortable bringing my 2013 Audi back when they contacted me about its annual brake service. Unfortunately, this most recent experience was completely different. -My appointment was scheduled for 8:30 AM. Before paying upfront for the service, I specifically asked if the work would be completed that same day because I work and wouldn't be available for pickup. I was assured that it would be. I dropped my car off, paid $2,123 upfront, and went about my day. I heard absolutely nothing from the shop throughout the day. Around 4:30 PM, my boyfriend went to pick up the vehicle and was told they couldn't perform the service because they couldn't locate the "factory-issued" wheel lock key. When I got my car back, I found that the wheel lock key had been there the entire time. This made the situation even more frustrating and completely avoidable. My biggest issue isn't even that they couldn't complete the service--things happen. It's the lack of communication, the fact that I was assured the work would be completed that day before I paid upfront, and the fact that the reason given for not performing the service was incorrect. I should not have had to find out at 4:30 PM, after an entire day had passed, that the service was never performed. When I requested a refund and asked to speak with a manager, the person assisting me stated that he was a manager but told me I would have to wait until Monday for my refund. Today is Friday. This entire situation has been a complete inconvenience. I paid $2,123 upfront, rearranged my day, and still ended up back in the exact same situation I was in before bringing my car in. I'm extremely disappointed because this experience has left me questioning the trust I placed in the business. As a shop specializing in German vehicles, I expected better preparation, communication, and customer service. I hope management takes this feedback seriously. I initially had a very positive impression of Star European, which is what makes this experience even more disappointing.

I had a great experience with Advance Auto Parts. I needed a battery replacement. They were very…read morecareful matching a battery to my car. They they installed it. I was grateful they were open on Sunday when I really needed a new battery.

Call the head and ask if they had my auto part. Joseph, was so super kind and nice to me and…read moreexplained a lot and helped me with my problem as well. Would drive out of my way To come back to this location because of his willingness to help.

My car battery went bad on Memorial Day while we were in the middle of a road trip and these guys…read moresaved our trip. Alexander at the desk was polite and helpful answering my questions and looking up battery compatibility, and the manager (I think his name was Curtis?) changed the battery for us on the spot in 15min. Really nice people and our car was back up and running like new. Thanks guys!

There have been several dash light warnings on my 2005 Toyota recently, so I stopped in here to…read morehave them check it out, and hopefully get some idea if it was safe to drive. Curtis was a big help, and very patient with all my questions. He checked the dash lights that were on, and gave helpful advice/input. He also checked the front and rear lights & replaced the bulb in a burned-out brake light. Checked the tires, oil and a other fluids, and gave me a recommendation for a place to get badly needed new tires. I'd highly recommend this business, and especially Curtis!