Call the head and ask if they had my auto part. Joseph, was so super kind and nice to me and…read moreexplained a lot and helped me with my problem as well. Would drive out of my way To come back to this location because of his willingness to help.

I needed help and Corey not only found the solution but helped make it happen. My highest…read morerecommendation!

I reviewed this shop at their new location, just across on 95th Street, on the East side of I-35,…read moreinstead of here, at the old location (south across 85th St from Costco). But I keep being reminded to complete this review this spot, so check out my review of the NEW location, where it gets 5 stars!

I was driving my family around in the van when I hear a chirping sound under the hood, then my A/C…read moregoes out, and my battery light goes on. It's 95 degrees outside. In my best Scottish accent I yelled, "Great! That's just great!" I pulled in to O'Reilly's on Marshall drive (just off I-35) . The first guy tests the battery, and says it's indeed low. I asked for prices on a new one, but he pointed out that my current battery was under warranty from the place I bought it, so I should take it back. This alone is worth some stars because it saved $80, and was honest, but it gets better. Meanwhile, I looked down and saw my serpentine belt was broken in two! That's not good, and explains the rest of the problems with the AC and battery. To have the van towed and have even a cheap mechanic replace this would be $300 MINIMUM, and likely more. I bought a belt there for $12, and another O'Reilly guy helped me replace it. He looked up the diagram (it wasn't under the hood like usual) and loaned me the tools. Within 45 minutes or less, I was back on the road and all is good. So what could have been a day or two without the van and $380+, turned into $12 (plus what I tipped the guy on the side) in under an hour. If I need any auto parts or advice, there's only one place I'm going henceforth!

I went in with a battery problem. The kit I needed didn't have the nuts and washers needed for a…read moreproper replacement. George found some spare nuts and washers I needed and explained the best way to make the repair. My Nissan now starts perfectly and the part George recommended works perfectly. I've always had a great experience at this location, and at all branches. Go see George, he'll fix you up! 5 stars!

This place is awesome! I work at a business behind this store. One of our customer's cars would not…read morestart after a closing. They were elderly and was calling a tow all the way to Sibley, Missouri. Our receptionist called this store and asked if the manager, Will, could come take a look. He came right over and it ended up being a battery, he replaced. Will went above and beyond! Thank you for being such a kind and decent person!!!

Outstanding service. Got a call within minutes of sending a request via their web site. Talked to…read moreme about the various options. Completed the sales order on a Friday and they were at my house on Tuesday. Completed the install in about 30 minutes. Very professional.

Absolutely horrible experience…read more RUN don't walk away! They vandalized my car. My insurance asked me to file a police report . They ruined my car, got grease on my door panels. Left my vehicle outside with the window down. Worst experience ever. They are unprofessional, terrible crooks. They wanted me to pay in full and hadn't even been able to work on my vehicle. They friend the MCU when the took the HV battery out. They pulled it out before updating with Tesla. They got the car bricked. Then Tesla confirmed they bricked it and Green Tech said I needed to pay for that at Tesla $2500. They are amateurs. No idea what they are doing and then they held me responsible for their mistake. Buyer before. My insurance is now filing a claim with their insurance company. When my husband went to pick up my car (From Florida with my 11 year old). The manager instructed a courteous employee to not help with anything. My car is fragmented, it's hot out. Very rude staff. I can't believe the experience - total crooks

Great service. They did a quick oil change and made suggestions I can look into myself. They were…read morevery transparent about everything they were doing and called me about anything that needed to be fixed. Dale was very helpful.

I had a starter issue that they could not duplicate. I went to pay for their time. They said no…read morecharge. Great people. I am a customer for life now.

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.

This is my first time to this shop per the recommendation of a friend. I called to see the price of…read morea synthetic oil change and was pleased with the price. They put me down for an appointment. When I walked in I was delighted to see a clean waiting area with a keurig. They immediately got my car into the shop to work in. I came over my lunch break to minimize my time lost in the office. Since I was here over lunch I brought a salad to eat while I waited (eating is always a good way to pass the time). I was politely informed I had to eat outside. At first I was a little put off, but the air fresheners they are using are pretty strong and the weather was nice so I figured going outside was a good idea anyway. Carl was so nice. He brought out a bench and a table for me to use. As for the oil change (the important part, right?) they did a great job and it was fairly quick. I was in and out within 30 minutes!! On top of that they didn't try to upsell me on anything. They just simply gave me a recommendation for next time that I needed a new air filter and battery. I'll definitely be back for all of my oil changes, just not during lunch.

I've used Casey's for years and they always go above and beyond. Had to use the dealer with our…read morenew cars (Tahoe and Audi) and was so happy when the warranty went out so I could go back to Casey's. Very fair prices, excellent work, and get me in and back on the road. I am in outside sales, and my car is very important to me. I would give 6 stars if I could.

I've had them work on my car hundreds of times. They deal with me fairly every time. I have had…read morelots of other places work on my car and they always tell me how good mu car has been taken care of. Always a good price. Always only what is requested. My car has 280,000 miles and hope to go to 300,000.

This place.....I try to go to local businesses as much as possible, but the people that run this…read moreplace stole my business. Super-great staff that goes out of their way to let you what is necessary, but can wait til next time. The big bosses might not appreciate that, but it brings me back. I happily witnessed the younger man at the front desk not only help an elderly gentleman get coffee, but explain the whole machine. Nope, I am not a machine & no, I don't do too many reviews, but kudos to the boys on Johnson Drive!!!