Every part I have ever bought from O'Reilly's, especially major stuff that starts off as minor like…read moreI just bought a transmission filter kit. It is the proper one but a improperly manufactured part. It was a 406 Dodge ram 1500 Wheel Wheel Dr. hemi, automatic transmission filter, kit, two filters one was improperly designed at the neck of the sump filter which blew it out and then the other the adapter that screwed into the other oil filter in that pan blew off the first time. I started the vehicle after changing everything and I've been doing mechanic work for 15 years plus never seen this happen and it shot the transmission cost me over $1200 and two weeks worth of time for me to find the transmission and then replace it do not buy anything from them. I've also had a few years ago at 1968. El Camino super sport bought a lower ball joint kit pushed it and pressed it in everything was perfect. The nut stripped the threads off and the bulging joint failed causing it to damage the car. Luckily the car wouldn't move in at more than 25 mile an hour when this happens so what real bad but the person was about to get on the interstate within a half mile when this happened which would've killed a lot of people hurt somebody really badly don't buy stuff from them they're garbage

I had my 2013 Hyundai Santa Fe car battery checked by the store attendant. He was very helpful and…read moresuggested I have it tested, again, in a couple of months.

Excellent experience. I needed help with Apple Car/speaker issues. I called and spoke with Tim. I…read morewas able to get an appointment in a timely manner. They were able to resolve my issue quickly and efficiently. Very professional. Reasonably priced, as well.

Just pulled the trigger & upgraded the stereo on my new Elantra N…read more Tim and company intuitively understood what my mission was and what budget I had to work with. The final product is an absolute game-changer. I absolutely love cruising to great tunes now.

Super nice guys... my muffler had been rattling for weeks, driving me nuts. They ordered the part…read moreand fixed it all in the same day of me walking in. Save yourself money from the dealership service center.

Excellent Service, friendly staff and quality work, on older cars too, makes this an excellent…read moreplace for the service and repair of Beamers N Benz's

Immaculate customer service and does whatever it takes to get the job done would absolutely…read morerecommend to anyone who needs roadside assistance

The guy reached back out to us on Saturday around 6/7pm saying Yes I can change the serpentine…read morebelt!! comes out says the power steering pull needs to be changed before he can do the belt!! GET at this point he came with NO tools nothing can't get the pulley because he waited til 7pm to even do the car! So BAM know it's Sunday he was supposed to meet us at 4pm NOPE HE AVOIDED ME UNTIL A HOUR LATER AND SAYS HE CANT DO IT UNTIL 7pm again, know he can't change the pulley it's seized in the power steering pump so know we need a whole pump we can't get the parts again everything is closed!! So made plans to meet Monday 7/6 at 4pm and I messaged him and asked what time we need to meet him at the car, a hour and so goes by( hes done tore my car apart at this point) know he won't fix it cause he said there was NO respect between us but he has ran us around since SATURDAY!!! I didn't disrespect him at all today just asked him when he would like us to meet him at the car!! I have all TEXTED messages to back my history up!! These are from afternoon

Well, back again for routine service and check. This is definitely the alternative to taking it to…read morethe dealer. We're a Honda family (CRV's and Accords) and we won't take our cars anywhere else. Actually, the only time I do go back to the dealer is if it's warranty work. Other than that, it's First Class HALT! The value here is phenomenal. You definitely save money here vs the dealer or other places in Greenville. The service you request is what you receive and all repairs are approved by you before any work is done. They will recommend when some items need to be addressed but won't pressure you into doing anything.

I had a bad experience with First Class Halt Cherrydale. I spent $3.5k on an AC system repair and…read morethat didn't fix it. instead they wanted me to spend another 2.5k. yikes. makes one wonder if the first repairs were even needed. I understand that things happen but communicate the possibility that the fix might not work before you being the repair.

Several other businesses recommend changing out torque converter and transmission but after test…read moredrive CBA recommended a fluid change to lubricate clutches. Worked like a charm! Thank you CBA!!

Jaguar noise assessment. Made an appointment…read more Was told that the car could not be seen today and they were not sure they could get any needed parts. I left.

I had a nail in my tire. I ended up needing a replacement because the nail was too close to the rim…read moreof the tire to be repaired. However, Alex, the assistant manager, did a really great job of explaining the options and making sure I got the best price on a replacement since I did have the warranty. I noticed her interaction with others during the time I was waiting was very excellent, knowledgeable and kind. This is a good shop and I will continue to use it regularly. I've also gotten brakes there many other services.

I added new coilovers and some adjustable linkage to straighten things out. Mavis straightened…read moreeverything out for me. Drove it home in flooding rain and it drove great. Had a good experience and service at the Simpsonville Mavis / NTB

Don't buy a Corvette from this establishment. I called, talked to a sales associate, made…read morearrangements, then took the two-hour drive. I got there, and they were doing well until I made up my mind which one I wanted and asked to take a test drive. They began the drama. First, they don't allow test drives on Corvettes, so I told them I wasn't paying much for a car I couldn't fully drive, even with full insurance. They went to talk to "Steve" (the used-car manager), and I was leaving as I came out of the bathroom, headed for the exit. The salesman (who had done a great job in this situation as he could) came to me and said Steve said I could drive it, but first I had to be approved for the loan. I told him I was buying the car outright and didn't need the loan; I had cash but wasn't interested. As I was getting in my truck, Jeff (sales manager) came to the parking lot and said we could drive the car. Roller coaster of rules. Funny how the whole thing changed when I no longer needed their loan. By then, I was over it, and my wife said she had never felt so disrespected in her life. I called a friend of mine, and he said they had done the same thing to his buddy. His buddy fell for it, and the car immediately clunked. Three days later, the torque tube had to be replaced. The car I picked out I wanted badly and was going to buy it, but I am pleased I walked away. I had driven 4 others the same day, with not a second's hesitation from the dealership. Just don't fall for their tricks.

The administrative staff were friendly, otherwise this would be 1 star…read more We have had two bad experiences in the last month with this dealership. We had to take in our Chevy Bolt EUV, and upon arrival it's as if Shawn (service) wouldn't even speak to me without talking to my husband, too. Continued to call me "little lady" etc etc- demeaning and very condescending. After dropping the car, we were not contacted at all re: any of the progress, estimated date of completion, what was actually wrong etc. I finally called to check and they still didn't tell me what they were doing to it, just that it'd be ready "Friday". We picked it up and I had to ask what they did- got a curt "well, looks like a replaced battery" and we were on our way. Fast forward to this week and I was asked by the tax auditor to reach out to Chevy directly for an appraisal-- I left a message w/ customer service and never heard back causing us to miss the depreciation deadline. Overall- steer clear. Seems like this place needs a customer service overhaul.