Came into the store checking out parts and the worker Dianna was a great help in explaining what parts they have.

This place rocked it! I purchased a battery and wipers online the night before and used a few discount codes. Show up on a Monday around 11am, immediately get service and a smile, and they pull the parts I ordered. Turns out one of the wipers is the wrong size. They grab the right one, make sure the replacement doesn't screw up my discounts, and I'm in and out in about 20 minutes. Brilliant! Customer service was top notch when I was there and I haven't had any issues with my battery or wipers yet. read more

I walked in around 8:40pm and saw two associates behind the counter on their cell phones. I asked if they could read the code for my check engine light. They laughed and said it was too late and that I should try Autozone. These guys here are jokes. Both young kids who need to learn about customer service. Do not spend any money here supporting this poor service. read more

Ordered a part online saying that it would fit my car, didn't fit. Was too tall. went to return it and they refused to because the "remove upon install" sticker was removed and it was dirty. Ya, it's gonna be dirty if it's a fuel pump that was in a gas tank. Now I'm out $250. read more

Went to advance auto to look for tires and rims they didn't have any so I walked across the street to ace tire to see what they had came out and advance had my car towed out of there lot because I left their store i'll never shop there again this place sucks cost me $200 to get my car out of storage and the managers never called me back read more

It was a cold winter night, and the car gave me a fright. I got a jump start, and then headed to Advance Auto Parts. The battery was dead, but Advance was ahead. They replaced my battery, and I engaged in some flattery. It's been a week since this event, but so far it's been money well spent. read more

Horrible service. I've been coming here for years only because it's close to the house. I've been in here three times within the last three months and every time the employees are high and stink like weed. One dude parks his car behind the building up against the fence line to smoke. Tonight was the straw, guy tells me he can't install a battery because its too close to closing time. (6:30pm) and they close at (10:00pm) I told him I was in a bind and asked him where the next closest Advance is to see if they could do it and he didn't know. Ridiculously lazy and/or high employees. read more

Staff here is helpful. Store return/service policy is better than AutoZone, and prices are WAY better than Napa. All three are located within 5 blocks. Save time, money and hassle. Go here first. read more

Standing here with my hood up with a dead battery that I got a brand-new on New Year's Eve. So in 8 and a half months your battery dies and they won't give me a new one. The first one died after a year and a half and they replaced it so they said it starts from three years warranty for two batteries??? What the hell I was still in here every weekend telling everyone what freaking crooks they are. He said it goes from the date you got the first battery and not the date I got the second battery. What the Hell? Don't ever get a battery from here cause they're all garbage. First he tried to say the battery was good after scraping the connector. I don't care I got nothing better than to do my car probably won't start so I'm in a tell everybody here and keep standing here that this place is crooks and a rip off. So for this whole experience I had to put out my neighbors put out my boyfriend and my mechanic was closing so he could put in a new battery for me. I would he have gotten one from him in the first place which is interstate but it died when I was in Indiana and I figured oh advance auto parts because we have one by my house on Harlem. They would not give me a new one because they said it starts from the first defective Battery I got and is only good for three years. So when my second defective battery only lasted eight months they are counting from the three years ago when I got the first defective battery not from when the 2nd defective battery went out. So to sum it up never ever ever buy a battery from advance auto parts because you will be very disappointed or stranded like me. read more