Man that guy changed my windshield wipers out fast! It was a bitter cold day, so his speed was much…read moreappreciated. We got helped quickly, received inventory promptly, and were out the door before I knew it. Fastest autozone experience yet! Thanks to the good service, I wasn't here long enough to make any further observations.

I stopped by here for advice on a noise my car was making and instead of selling me some unneeded…read moreparts, I was taught a simple fix.

Excellent Service! I had an headlight out that only a mechanic would tackle at 141.00 once an…read moreemployee name Charles heard that he jumped to my rescue. Most Apricated. Thank you so much Charles and Auto Zone. 2700 S. Arlington Ohio

They give me amazing service every time i go in there. Although i'm sure i look like a complete…read moreidiot because i never know what i'm talking about, they are understanding. I purchased a new bulb for my turn signal and the lady who works there helped me install it, she was very quick and polite about it. I would recommend this to anyone. They know what they're talking about!

This place sucks and is really slow! There was only 1 customer and I waited 10 minutes just to even…read moreget acknowledged. Go somewhere else!!!

This Autozone is near my house, so I've bought quite a few odds and ends there over the years with…read moreno particular complaints, but then again nothing that makes this place stand out from all the other parts outlets. A minor annoyance is that if there are three people behind the counter it seems like at least two of them are always on the phone. I seem to always end up waiting in line too long. Today's experience, though, was enough to take the West Avenue Autozone off my list of go-to shops. I was at work many miles away, and my wife was left to deal with a dying battery by herself - in subfreezing weather. The sign in the window says free battery testing and installation...they tested it sure enough, but when it came to her asking for installation, she was told that for this particular vehicle (2011 Kia Soul) battery replacement is "too time consuming" and they wouldn't/couldn't do it. I guess that sign in the window has some secret caveats that you don't learn about until it becomes critical. But hey, blessing in disguise. She went to Midas and got the same battery for less $, and had it installed within 20 minutes. Thanks, Autozone. Probably won't be seeing you again.

I went in search of some decent windshield wipers and left with a smile. There was a young woman…read morenamed Brandy who was knowledgeable, fast and pleasant to work with. She was even kind enough to help me put my windshield wipers on for me!

I went in auto zone on Cleveland Ave for some Freon for my car.I already had the gauge ,so just…read moreneeded the can.So these guys told me that there was a part missing to the gauge.Well I looked at it and didn't believe them.I left and went to O'Reilly's down the street, and they hooked me up with what I needed right away.I will never go back to those assholes at auto zone.Really zero rating.

My girlfriend went there for a fuse they got the manager he installed the fuse while the circuit…read morewas in use and the car was running now nothing on that circuit works at all. When she went back in and asked for her old fuse back and for him to undue what he did because now nothing on that circuit would work. He refused to help her and was very mean and made her cry by being so rude to her and would not give the old fuse back.

I visited the Barberton, Ohio AutoZone where Lynette Miller is the manager. Not only was she…read moreextremely helpful and professional but I'm so impressed with the way AutoZone handles warranties. My Ford 1999 Ranger's alternator had died and Lynette was easily able to test it and another alternator I had brought in. The local Advanced Auto Parts much closer to my house could not even figure out how to work their own alternator testing machine. On top of that I had purchased a battery from Advanced Auto Zone in February of 2011 with a three-year warranty (today is 6/14/2013) and my information was no longer in their system.. This happened yesterday and so I bought a new battery at this store planning to keep the receipt. Anyways, today I come into this AutoZone and she was able to pinpoint my purchase back in 2005 and happily replaced my alternator for a new one. It was the quickest, most informative visit and I can easily say your store has earned a customer for life. I will now always go to an AutoZone for any auto related purchases I need. [[I also submitted this to autozonecares.com in hopes that Lynette is recognized in some way]]