Adam helped us change out a headlight and was super friendly, professional and helpful! Would…read moredefinitely recommend this location and business. Hope they will open on closer to us in DC too.

Employees are not friendly like if they just don't wanna work. Good parts but bad employees.read more

Horrible experience! Don't greet when you enter the store and the staff was very rude and smart…read more will never shop here again

What a nice change to go to an auto parts store and have friendly and knowledge staff! They were…read morevery helpful offering suggestions and locating one of the additional parts I needed at another location. I was thoroughly pleased. Although it is a little farther for me to drive than other places, it is well worth the trip.

Outstanding Customer Service -- Please Recognize Greg!…read more I want to take a moment to give a HUGE shout-out to Greg for the exceptional customer service he provided. From the moment I walked into the store until the moment I left, he was kind, patient, professional, and genuinely willing to help. I had purchased a battery from AutoZone for my vehicle, only to discover that the battery was bad. My vehicle had already cut off three times, and I had to get three separate jumps just to make it back to AutoZone for assistance. Needless to say, I was frustrated and nervous. Greg took the time to look at my battery and explain what was happening in a way that I could actually understand. I'm just a girl -- I'm definitely NOT a mechanic! But Greg didn't make me feel embarrassed for not knowing. He broke everything down in terms I could understand, and that meant a lot to me. These days, it's rare to find someone who will actually slow down and take the time to explain things instead of rushing you out the door. But Greg didn't stop there. He found another battery for me, contacted another AutoZone location, made sure the battery in my vehicle had enough charge for me to safely drive there, and even gave me the employee's name to ask for when I arrived so they could help install it. That level of care and attention to detail truly stood out to me. He wasn't just doing his job -- he made sure I had a plan, understood what was happening, and could make it home safely. Thankfully, I made it to the other location and eventually made it home safely. Greg deserves to be recognized for the service he provided. Employees like him are the reason customers remember a business for the right reasons. In a world where good customer service can be hard to find, Greg reminded me that there are still people who genuinely care about helping others. Thank you, Greg, for your kindness, patience, knowledge, and willingness to go the extra mile. AutoZone should be proud to have you on their team! I will also be leaving a review for the employee at the second location who assisted me when I arrived.

I purchased a set of rain x silcone wiper blades for my car from this location two Sundays ago from…read moretoday. The associate wasn't sure about installing them that day. He finally did. Well lo and behold he installed them incorrectly and I didn't notice until last night when I drove in the rain for over an hour straight Fast forward to today 12/16. I called the store and asked to speak to a manager (Gerald I believe). I explained the situation and he said you can go to any autozone and get them replaced no questions asked. So I drove here at 6:35pm. He asked me to describe who did the job and chuckled. Then he saw that the plastic was left on the blades and they would be fully operational now so go ahead and test them out. I explained I couldn't because A. Its not raining. B. I don't have enough windshield wiper in my car to give it a true test. He seemed irritated at the fact that I insisted that he replace them and then proceeds to tell me to leave and go elsewhere with an attitude. So trying to help an upset customer over a botched job by one of your own employees is my fault? Now I have scratches on my windshield because of their negligence. I even called the one in la plata and the manager told me to call customer service and not waste my breathe. I should listened to my wife and avoid autozone. I will never shop at another autozone ever again

Very baseline, no vending machines, no TV, the waiting room is bare, uncomfortable chairs. The…read moreoffice for this Pep Boys is to the right of a Hertz rental shop sitting with a door entry to the Pep Boys garage. The door leading to the garage section bangs every time someone opens it. Made appointment for a tire rotation at 10:00, which shouldn't take very long with an EV. This is not a place I would use regularly.

On a Sunday afternoon I discovered a deflated tire. Searched for an open tire center and there…read morewere only a few. My first stop didn't assist due to computer shut down but they inflated my tire so I can go to another. Pep boys was still open and when I got there a staff said they were understaffed and had an appointment at 430, if it's a now show then they will take care of me. Sure enough, suddenly an opening. Took my car and inspected the tire. It was repairable so they plugged the hole discovered then I was back on the road in no time. Million thanks to the staff for accommodating me in a very short notice. Well done everyone.

Kudos to Amanda!! Excellent customer service!! I have counted on this store location twice and they…read morecome thru time and time again. I appreciate the service, thank you for the help!

From the owner: Your local Advance Auto Parts at 5975 Crain Hwy in La Plata offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Had a Great experience at this shop. Everyone is a professional at their job, communication was…read moreoutstanding and the time frame they gave was right on time. Thank you for a High Quality Service. Highly Recommended!

Outstanding service! Very professional. Most contact done online or by text with reasonable rates.read more

They put my my me trailer hitch on my first maverick in two hours. Everyone is really nice. Great…read morecustomer service, no complaints

I bought a Bad Boy lawn tractor from them the first week in May of 2021. I also bought a hitch…read moreand trailer made for the mower for approximately $500.00 total. This is the 22nd of June and still no hitch or trailer. They keep promising me it's on its way it will be this week......next week... it's on the way...etc. today they said it will be here the 24th of June! I've made two payments already. No trailer or hitch. Would not recommend this business, they take your and don't give a Sh@$. Don't be another victim.