So, on 9/8/2022 I brought my 21 Silverado back for them to repair my air horn again. When I get…read morethere to pick it up, I see a nasty dent on my truck that goes down to metal. I inform the staff and they go around and around and finally they take responsibility for it. It's now November and still nothing, I don't recommend this shop at all if, you value your vehicles and you're looking for a shop with integrity.

Our weight distribution bar broke and we needed to order a new one fast before driving cross…read morecountry. Doug was super helpful with finding the right bars which were ready for pick-up the next day and he even offered to install and show us the best way to hook up the camper to the truck.

Best exhaust shop I've ever been to. I took my 370 Z there today and they did an amazing job. Fast…read moreeffective and great pricing. Customer service was top-notch.

Had a hole in the exhaust pipe of my car a Q70. Got there at about 9am. Talked to Rahim, and they…read morehad one car in the bay. He shook my hand and I told him the problem. He showed me a graveyard of Y pipes that he had previously worked on said that it would take 30 minutes. I asked him the price and he said$600. Literally 30 minutes later he was done. Fastest time ever at an auto shop. Appreciated the good prompt service. And he also said that there is a lifetime warranty on all work and parts. If you are ever having exhaust problems check these guys out they are legit and friendly good guys!

As a customer for over 10 years, I continue to be impressed by the high level of customer service…read moreand quality work. Thank you, Colton

I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop

I've been using Myers Auto for over 30 years. Neal Jr and his crew are the best in the business…read more I have worked with 3 generations of Myers now. They never attempt to sell you more service than you need. I have gone in there thinking I needed several things and they would say "you really don't need all that right now". I assure you that type of service is rare. Seldom do you find that kind of integrity in the automotive industry. Even when I purchased a "new" car I would let them handle all the maintenance during and after the warranty. There is no finer auto repair organization in the Washington Metropolitan area! Russ B.

This business is DISHONEST AND FINANCIALLY PREDATORY- especially when it comes to women…read more Do not be fooled by the positive reviews you see here. To get an accurate understanding of how dishonest and predatory this business is particularly when it comes to women sort the reviews by looking at the lowest reviews. On Sunday, I had my vehicle towed to this shop. My AC had stopped working and after driving for sometime fumes started coming from the front of the car and liquids were dripping from the bottom of the car. When my car got brought in, I called and explained exactly that. They told me it would cost about $67 to do a diagnosis of the issue. The next day, Tim called me and said the issue is my radiator and I needed to replace the radiator. He told me the total cost would be $764. I told him I would call back because I wanted to get a second opinion. I wanted to get a second opinion because this past December I brought my car in to them because my AC/ heater was not working. Then I paid them over $600. Now six months later I was having the same issues. Because I couldn't move the car to another mechanic, I contacted a mobile mechanic. In my messages to the mobile mechanic I said the same thing that I told this business. My AC stopped working and the car started fuming. In the end, I could not coordinate a time with the mobile mechanic due to work, so I decided to go with Myers. The next day I called them to okay the service. Tim now quotes $849, instead of the $764 he originally told me. I explained to him that was not the price he quoted me before. I wrote the price down, but he lied and said it was what he told me. I negotiated the price to $813 because I just wanted my car fixed. I okayed the service after he assured me he did a diagnostic and the issues would be fixed. Of course, I'm thinking the AC would also be fixed. When they called me to say the car is ready. My sister goes to pick up the car and had me on facetime. The very first thing I asked her to do was to check the AC before paying. LO AND BEHOLD THE AC WAS NOT FIXED. When I brought this issue up. They lied that I never mentioned the issue with my AC. We are in the peak of the summer, Why would I not mention my AC not working??? Also, why would I mention it to the mobile mechanic (see my screenshots) and not mention it to Myers, the people who have my car and are fixing my car???? Instead of them admitting their error. They tried to charge me an additional $1000 to fix the AC talking about there is an issue with the AC compressor. So they wanted me to pay a total of $1800!!!! They are ridiculous. Of course I contested this. I called Neil Myers the owner to resolve the issue cordially. To my surprise he started yelling at me and threatening me that "he knows my type" and that if I don't pay in cash I will not get my car. It was so TRAUMATIZING. I never had a business owner speak to me like that, especially when it is THEIR ERROR. The way he spoke to me I was scared because like I said my younger sister was there alone. So I immediately left work to go there myself. Then Brandon (Myers??) got involved and again instead of rectifying the situation and admitting their error also lied that I never told them. So he called me stating the call is being recorded. Then it was clear he was trying to create a recording to cover themselves legally. He also tried to tell me that I needed to pay in cash or certified check before they release my car. I called them out that it is against the law if it was not previously disclosed to the customer. In the end, I paid $749, instead of $813 because Brandon said he would give me a "discount". I found it laughable that he thought that would be sufficient to rectify the fact that I paid $749 to "fix" a radiator that is sold on amazon for less than $99 and my AC is still not working. I don't recommend this business to anyone. Also by the way the positive reviews are doctored. As a first time customer they will harass you for days to leave a review, which I am assuming why so many people feel compelled to leave these 4 star reviews. But trust me don't patronize this business!

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

Scott is the only person I return to when it comes to vehicle repairs and maintenance! Mike is…read morefriendly and gets vehicles scheduled quickly. They have a nice waiting area for short repairs or they can schedule a ride for you. I recommend them to everyone.

my wife took her car here for a "tune up" and all they did was change the oil put a new filter and…read morea new tire and claimed I needed A new alignment which I had gotten recently Charged $500 didn't change the coils or spark plugs. Then the car kept shutting off the day after I went out of town so I told her take it back. The people charged $200 to reconnect the battery!!!! then they ran a diagnostic and claimed she needed $6k worth or work to fix the car. The diagnostic yielded false negatives because they ran the test when the battery wasn't secured! this place is a scam and also cost a friend of a friend $12k in motor damages. If you wanna keep your car avoid this place Or make sure you know cars and are peaking over their shoulder because this gross negligence is either deliberate or just plain bone-headery which is totally unacceptable given the fees they're charging.