Do not buy your next vehicle at Premier Subaru! They force you to pay for service they say is…read moreneeded to complete recall work. I brought this to attention of Subaru of America and they said I will not be reimbursed because it was past deadline to submit claim. The service department here has horrible service advisors that don't care about the customer. They denied me a loaner when they had like 8 of them parked on the back. Never buying a Subaru again! Don't buy anything from Premier Auto Group!!

Some service is reasonable, some is not. 65 for an air filter is not. 100 for wiper blades is…read morenot. Make sure if you go in for oil change and tire rotation, that you mark 2 of your rims to see if they end up on the other end of the car. I've caught them a couple times not rotating tires after the receipt said the work was done.

My husband and I recently purchased a used CX-9 from Modern Mazda, and we had an excellent…read moreexperience working with Bert. From the moment we arrived -- and throughout the following weeks -- he was patient, helpful, and incredibly easy to work with. Bert was warm, professional, and never pushy, which made the entire process feel comfortable and low-stress. We had to stop by after my workdays with our baby, and we were always welcomed without hesitation. That level of flexibility and kindness really stood out to us. He took the time to answer all of our questions and was always quick to follow up if he needed to track down additional information. We visited a some other dealerships during our search, and many of them tried to add aftermarket parts, extra fees, or showed us cars that didn't feel trustworthy. In contrast, Bert and the team at Modern Mazda made us feel confident and at ease every step of the way. At one point, my husband stopped in without an appointment, and Bert made time for him right away. When it came time to pick up the car, we were running behind, but Bert and his sales manager were accommodating and made sure everything went smoothly. We love our CX-9 and truly appreciate the straightforward, no-pressure experience. We'll definitely be returning to Modern Mazda for future maintenance and highly recommend asking for Bert if you're in the market for a car.

I had a truly horrific experience with Modern Mazda. A few months after purchasing the vehicle we…read moreimmediately had issues with rodent damage. The car was seen and the technicians insisted they didn't see how rodents were entering the vehicle and sent me off. Not too much later I had another occurrence where they chewed up the interior of the car and we returned and filed a claim. Once the part came in we brought the car in to be fixed where they finally found the place of entry for the mice but it was too late, the entire underside of the backseat and all the wiring was chewed up and destroyed. This turned into a month+ long project. My car was in the shop for 25 days before we were ever offered a loaner vehicle. I received mixed messages regularly regarding the status of the job and was told multiple times the car was ready for pickup just to be delayed another week, then another week. When we did receive the car back it was in HORRIBLE shape. It was left stained inside and out, with missing pieces and an ill fitting gasket. Where's the oversight of quality of work being put out? The same day we picked up the car, we had to return it so they could fix the poorly finished job. Once I picked up the car yet again, I took it home to realize pieces of the seatbelt were missing. Again, WHERES THE OVERSIGHT? Not to mention they had cut or snapped the car seat covers I had personally purchased for this vehicle. When I brought the car back for the fourth or fifth time, they couldn't fix the seatbelt issue and asked me to come back AGAIN in another few days. The manager was present when I returned, but walked away, no apology or acknowledgement of the shortcomings of his business. My experience was so horrific I ended up selling the car altogether. I wish I had listened to my friends who also had a poor experience here. Please head this warning.

I had an excellent experience working with Seamus! He was professional, knowledgeable, friendly,…read moreand genuinely listened to what I was looking for. He made the entire car-buying process easy and stress-free, without ever making me feel pressured. He was honest, patient, and went above and beyond to make sure I was completely satisfied with my purchase. I highly recommend Seamus to anyone looking for a great car-buying experience. He checked on me few days after purchase also! Thank you for making the process so enjoyable!

PJ is the man to see! I've bought 3 vehicle now through Mercedes North Haven , 2 Mercedes Vehicles…read moreand 1 Diesel Truck. And I absolutely loved my experience and Vehicles!

Why wouldn't you buy parts at Midtown Auto Parts?? Even though this is my store of choice, whenever…read moreI need parts I shop around to see what other stores are charging and Midtown is always competitive or better priced than the "Major" auto parts stores. The quality of the parts is also usually better and the service by Mike and his employees is above and beyond. I highly recommend this family owned business!

Best auto parts store in Thomaston by far very helpful if they don't have the part they'll get it…read morequick

Went in to check availability of some additives I wanted to purchase, Heading back out my vehicle…read moreCEL came on. Gentleman at the counter was wonderful help, he plugged in a scan tool to look for codes. When that one didn't pull up anything he tried another scanner, all the while standing patiently in a freezing cold parking lot. When THAT one didn't produce a result he advised I have a mechanic do a more detailed diagnostic, possible an ECM issue. Didn't try to sell me a battery, or cat cleaner. So nice to have CAR guys, not just SALES people, at this store.

Went in for a new car battery. Petite red haired girl working there greeted me immediately and…read moreasked what I needed. I told her a car battery. She asked for the make model and year and engine size. She immediately pulled up a screen with a variety of batteries and explained each one. After picking one, she immediately went to the rack and pulled it off and brought it to the counter. This thing was heavy. she had me in and out of there in a matter of a couple minutes. Fastest most efficient service I've ever had in a auto parts store. Great customer service by this gal!

My truck burnt its belt on the highway. The team, Mike in particular, was an amazing help!…read more They had the parts & let me borrow the tools. 20 min later, I was on my way! Awesome place, awesome service, highly recommend going there for anything you need!

I have never been steered wrong by this NAPA store…read more No matter how obscure a part I need to keep my 1987 Olds Cutlass Cruiser on the road, they seem to have it in stock. Prices are sometimes better than one of the other auto parts stores, and are almost always genuine replacements, and not OEM equivalents. The staff is knowledgeable and courteous. I've had them offer to replace wiper blades, batteries and other easily changeable parts - but half the fun is doing it myself. There's a great selection of tools and aftermarket equipment for those who really like to get their hands dirty. I would highly recommend this NAPA outlet if you're a shade tree mechanic, run a large volume repair shop, or somewhere in between.

Excellent customer service, very pleasant staff especially the woman who really knows her stuff!…read more Also extremely patient with my many questions and concerns. They purchased my vehicle for parts at a very reasonable price, and were very accomodating as far as special arrangements I needed. Highly recommended. A gem hidden at the end of the road, don't miss it!

After having a terrible day, and 5 hours lost with A Local Naug Valley Car dealer. I found that…read morethere was no way I'd be doing business with this very popular company. I parted ways with them and was introduced to an Auto dealer Through Facebook Market place, who was just one of many places who carried Automotive Edge in the cars and trucks they sold. I called Automotive Edge and was introduced to a man named Jon Marshall. After talking with Jon, And inspecting the awesome Truck we had been looking at, no hard sale, no intrusive approach, My wife and I asked If we could take a test drive, Jon Copied our licenses, and we were on the road! When we came back, we went into thee office and said "WE'RE SOLD" THE TRUCK IS A BEAUTY, it only has 65,400 miles on it, No rust AT ALL!!!, I saw the truck of my dreams, and it was $19,500. I felt that truck is worth every penny they were asking. The truck is so solid, I felt no need to barter with Jon, and most important no pressure The salesman walked me into thee office and went over very detail, I bought a 2 year extended warranty which I had purchased through Edge, and I even came out of the deal under my budget of $23,600 and I WAS HAPPY, AND MY WIFE IS HAPPY. I never left a dealership after purchasing a truck wanting to buy another. If I were to get another Truck, Which Our son may well be considering, it will NO Doubt, be through Automotive Edge. 5 Stars Thank you Jon!!!!!

Getting a quote from Automotive Edge was very easy, straightforward, no nonsense legit. You can…read moreemail them for a quote! Very much appreciated, thank you. Looking forward to going back for my future repairs :,(