Had a great experience at Richard Chevrolet. Elissa was fantastic to work with, knowledgeable,…read moreeasy-going, and never once pushy. She made the whole process smooth and low-pressure. Kevin in finance was the same way, walking me through everything in detail and making sure I understood all my options without any pressure to upsell. Really appreciated the honest, straightforward approach from both of them. Highly recommend

If I could give less stars I would. I have been a loyal Customer for the past 13 years, I have…read morereferred so many friends and family to this place and I am sorry for all of that. The sale side is absolutely amazing, the service side is completely horrendous. I get a new car every 2-3 years, I ended up with a trail blazer which I loved, 45 days into it there was a leak, it destroyed some of my electrical. They fixed everything no problem told me they couldn't find the leak. Over the past two years I have had issues with water coming in, I have sent videos, spoke to techs. They didn't find anything. Fast forward to this past week, my car wouldn't start, I called got transferred 3x had to re-explain everything 3 times. By the time the third transfer I was annoyed, probably a little rude cause why can't you all communicate amongst each other instead of me repeating myself multiple times with each transfer. I towed the car in, they told me they were booked for weeks, I finally called today to which they told me my warranty will no longer cover this because it's weatherstripping on my sunroof is what they found the issue to be. Which if that was the case, the weatherstripping was the cause three years ago on a brand new vehicle and should've been replaced then.. it's 1600 bucks The part that really pisses me off when I went to pick up my car today, I did not let them do the work cause I'm not paying for it out-of-pocket. My service ticket has none of the issues that I had spoken about.. it said customer says battery is dead.. (no , I never said that, I was very clear and concise) I did tell them I disconnected the battery to try and reset the computer system, and I dropped the nut to the battery which did need to be replaced and I would pay for. Today's call said oh we found part of the problem, the nut was missing off the battery/. NO, I literally told 2 techs and one supervisor about the nut on the battery. Last year, my father, who has also been a loyal customer with them who was told to bring his car in for service and it would only take a couple hours, and it ended up taking a week because guess what they never even looked at it until he actually called pissed off asking for his car back. Avoid getting any work done on your car from this place at all cost.

Recently I bought a new car from Premier Subaru in Watertown. I shopped around and reviewed a lot…read moreof different dealerships but was pleasantly surprised by the courtesey and professionalism that I experienced here. Unfortunately while buying my car my wife's own car had an issue and the battery died in the parking lot. Meanwhile my two year old son was not in the best of spirits either. Carmine and Rich at Subaru went above and beyond to make sure my family was taken care of and the car was fixed. They even stopped what they were doing to try and fix my wife's car and did not leave the dealership until they confirmed we were all set. If you are looking for people who are reliable and trustworthy while looking for a car, look no further Premier Subaru. You can truly tell they care about their customers

Do not buy your next vehicle at Premier Subaru! They force you to pay for service they say is…read moreneeded to complete recall work. I brought this to attention of Subaru of America and they said I will not be reimbursed because it was past deadline to submit claim. The service department here has horrible service advisors that don't care about the customer. They denied me a loaner when they had like 8 of them parked on the back. Never buying a Subaru again! Don't buy anything from Premier Auto Group!!

dealing directly with a owner who cares make a difference. Jessis & turbo kits helped me above &…read morebeyond , & still is , I definitely feel like he has a personal interest in solving my problems , he returns calls & emails which you lucky to get anywhere

We have worked with TurboKits.com for quite a few years on special projects. Excellent all-around…read morecompany and highly recommended.

They are timely, efficient, honest and affordable. Special thanks to Ante for your help!read more

Good customer service by Antae. Estimate was done and the radiator was replaced. Good prices and…read moreworkmanship. I will go there again.

I just wanted to say my experience with the North Haven location of Advance Auto Parts was a…read moretotally good one. The counter person was just finishing up with previous customer but still the till to acknowledge me and say give him a second he would be right with me. I showed him a picture of what I needed from their website and he went and found it for me. I asked if their could put it in for me and he explained that their couldn't but he could show me where it would go. As simple as that sounds it was still very helpful. We went out to my car and he showed me and didn't make me feel silly in anyway. He was very helpful and on that note I told him Thank you so much and figured I would right a review because when a person helps you and explains stuff to ya I am very appreciative. Just sorry I didn't get his name. I highly recommend Advance Auto parts for customer service and inventory.

can't say enough great things about this store !!! came in here last minute. My car wouldn't start…read morethe store manager came out tested my battery replaced it no labor charge told me what was wrong. Was in and out in 20 minutes. My car was running great. Wonderful customer service great price.

Absolutely wonderful! I made the decision to buy a SMART car off the side of the road. The seller…read morecleared/hid the OBD fail codes. Both were for emissions (of course the only thing that needs to pass inspection). SMARTs are made by Mercedes. The only SMART repair shop is New Country in Hartford and their rates for repair are on a "Mercedes rich" scale. On to my experience with Al's Garage...I brought in my SMART car to Ronny at Al's. He'd never worked on a SMART car before, but he's a master mechanic, embraced the challenge and he gave it a go! He did amazing work for me...new brakes, tune up, new seat buckle, transmission drain and fill, new motor mount and more little pesky things. Anyway, he charged me a very, very fair price. I'm sure it would have cost me and arm and a leg at New Country in Hartford, but Ronny saved me. AND he's a very nice, funny guy!! SMART car owners, go to Al's before driving out to Hartford to be taken advantage of. I'm super duper happy with Al's and you will be too.

Pleased with the level of effort shown to fix any problem. Ronnie is fair and honest.read more

I have purchased cars here before, why? Because they are not only kind, professional they do not…read morepressure you in anyway. They listen! Rich was my salesperson and took his time listening to what I was looking for and was responsive to any questions I had. He is amazing! Keith the sales manager had helped me purchase my cars in the past and was another reason why I came back. The team of people that help with paperwork and finance were unbelievable . Again I left with my dream car and so so happy. This is your go to place!!

Nice folks. Came here for a recall. Smaller waiting area than most but suitable nonetheless…read more Complimentary WiFi is there as well as your typical coffee maker. Other snacks are there for sale (other dealerships I've been too have provided them free of charge). Nice visit overall.

I've been through a few detail shops and all they want to do is give me an Estimate for the…read moretremendous sap damage I have on my Lincoln Navigator. Tony immediately realize how destructive the sap is and immediately within a day, he scheduled his team to remove all the sap. He is buffing in hopes to avoid total repaint of my vehicle. His buffing did just that. I am so relieved. I can't tell you how great the spirit is in this detail shop. All the workers are so friendly joking around with each other and really attentive of my car. I can't tell you how pleased I am. If you're looking for a shop that has Heart and cares about you and your vehicle, I fully recommend Absolutely Mint Detail. I have to let you know I I've never been here before I just pulled in seeing their sign on the road. I don't know any workers here nor the owner, Tony, it's my first time, so this review is coming from the Heart. Tony actually cared what I was going through And realized the seriousness of the sap that was baking into my paint. I left here today with such a brilliant, beautiful detail job. He brought my vehicle back to its original condition. I am amazed what he did. I am amazed how detailed oriented he is. The value for the work and the outcome involved in removing all that sap on a very large vehicle buffing the whole car the cost was very reasonable. Everyone was so hands-on and meticulous. It was amazing. I can't praise this veterans own detail shop any higher. If there were more stars to be given, I would've gave him more stars.

This is the only place in Connecticut to go for paint correction, ceramic coating, detailing or…read moremost other car restorations. Anthony and crew take pride in their work and a big plus is that it's veterans owned. This is the only place I bring all my cars.