I had the car battery light come on and stopped by this store with my kids on Sunday, March 2nd around 11-noonish. There was a middle aged dark hair guy and an older man working. They had long lines so I waited in line like everyone else. When it was my turn, the dark haired middle aged guy asked what I needed. I explained I didn't know but the battery light came on. He gave me some device and told me to plug it in somewhere. I know nothing about cars. Had absolutely no clue. When I go to my advanced auto parts near Littleton, they come out and help me. Well, I asked him if they could do that and he said he's too busy and can't leave his coworker alone. Ok, that's fine. A customer after me offered to help. He said the employee is not being helpful but I get it, they were busy. I came back later when there was only one person in line and he still didn't want to help me even though I waited long enough and it was my turn. He proceeded to take the next customer so I just went out in my car and signed up for AAA and spent money I did not have today. A few minutes later, that employee that refused to help me was outside helping another customer- a guy with his car. Soon after that, he was working on his own car. They were not very helpful or nice at all here. Prior to this my daughter's car broke down and my pipes broke so I was on my way home to meet the plumber. I wanted to cry but I have to be the strong single mom that I am. I just wish men like this were more accommodating when they see older ladies that could use the help. They seem to help who they want. Discrimination at its best. This is a terrible store. I didn't make a scene. I just left. I really don't need to beg anyone to do their job. If they don't want to help and are just there for a paycheck, karma will come back around to them and their family. Never going back to this store again. Wasn't pleasant at all. read more

I was very thankful that Adrian was working he installed my car battery so quick and I couldn't be more appreciative. thank you Adrian !!! give him a raise !! read more

I have gone there 2 times for different reasons within the last 8 months, and both times Richard helped me with everything that I needed. He is very helpful, knowledgeable, and a really pleasant person to do business with. Top notch customer service with a wonderful attitude. read more

I had a check engine light on and no idea what to do so I stopped in Advanced Auto Parts. The man at the front desk talked me through possible issues and directed me to an auto shop that could help. I am extremely thankful that someone knowledgable gave me some insights and direction on what to do. read more

I went in to get my codes read this morning, such a simple, easy task. But was handed the code reader and told to do it myself, which is fine. But I have never been told to do it myself at any other auto store I've ever been to. An associate would always take care of it. After trying to get the code reader to work about 5 times, I took it inside and told them that for some reason the reader wouldn't turn on. The guy blankly stared at me, then told me, "it's pretty simple it should turn on if you're doing it right." To which I had it in correctly, but I told him I would go out and try it again, which the same thing happened. (And yes, I was using it correctly). Then another guy told me I may not be getting power to it. Which was better than being blankly stared at. But I ended up leaving with no codes being read. 2/5 stars because the the first guy was making it seem like I was an dumbass that didn't knowhow to use a code reader, but the second guy saved it a bit with giving me somewhat of an answer. read more

Very helpful and friendly staff. Clean, well lit, well organized. Close to my house. Had the battery I needed for my back-up sump pump. read more

Advance Auto Parts - Advance Auto Parts - logo - Auto Parts & Supplies Near Me - Wheat Ridge, Colorado

Considering "service is our best part" is their slogan, the service here is terrible. Being the only person in the store and two employees at the counter, you would think one of them would ask if you need assistance. If I didn't need the part right then and there, I would have gone somewhere else. Having been a retail store manager for 15+ years, the lack of service in retail today astounds me. I won't be going back to this store. read more

I got to tell you, I don't really like to waste time. When I know what I want, I want to get it ,pay, and leave. Almost every time I go here someone is right there to help me find what I need and cash me out. A lot of Auto parts stores you have to wait in a rather long line just so they can look up what type of filter/ blade/ etc you might need. Whatever happenned to the reference books anyway? I addition to the speedy service they are fairly knowlegable and not afraid to get dirty if needed. They have many diagnostic machines that can tell you what is wrong with your car. Check engine light on, go see them. I'm kind of a back yard mechanic and by far this is the most helpfull parts store I have ever been in. A couple side notes... If I have major issues I always use Applewood Automotive in Lakewood for my repairs. Do yourself a favor and get some good snow tires. They probably cost less than the deductable on your car so you will save that by not sliding into someone or something else. read more

Had a busy day so I thought online ordering would be the way to go. Placed the order at 8am with a confirmation saying it would be ready in 30 minutes. At 3:30pm, 7 hours later, I entered a very quiet store to pick up about 14 items. Two employees were staring at their phones and didn't say a word when I walked up to the counter with my order confirmation in hand. The young man wearing a beanie appeared annoyed I was interrupting his text messaging so he just looked at me and said "Name?" Despite having a printout of the order right there in front of him. He then informed me the order hadn't been pulled yet, walked past me, and said he was going to start putting it together. The point of the online order was because I had very limited time. It was over $200 worth, so its not like I wasn't serious about picking it up, and they didn't seem so busy that they couldn't have gotten to it. Won't be going to this location again- at least Arvada's store has employees who say "hello" when you walk in the door. read more

I really do not like leaving 1 star ratings, I always try to find the best out of each place I visit or interaction I had, BUT, this store takes the cake. I've been in here a few times and WOW the guys behind the registers know NOTHING about cars...don't get me wrong, there are a few that know what they are talking about..but the for the most part, they are absolutely inexperienced in anything car related. My blinker went out on my vehicle, I bought a fuse for it, asked the guy where it is located in my vehicle, he insisted it was under the dash (by the steering wheel), I went out to find it and couldn't, I came back in and he started rudely telling me he knows what he's talking about..well I went to the mechanics and it was on the side of the dashboard...my mechanic told me those guys are complete idiots and I should stay away! Well, sadly, I find this to be true...I will never visit this location again, every time I end up irritated with one of the guys. read more

Good people! I stopped in there to get a windshield wiper motor. They had it in stock, than directed me to Casman's Automotive repair and those guys installed it and did a heck of a job and I was able to get my brakes inspected in the process. I thought it might be something serious, turns out it was just a piece of plastic wedged between the rotor and brake pad, they got it out and my car runs great! read more