Honestly for a tire shop I was highly satisfied with my experience. I brought my Tesla in for its…read morefirst set of tires, and my primary concern was that they knew how to lift my car without damaging the battery. The tech knew what settings my car had to be set to and knew how to use the pucks needed to lift the car. I bought my tires online using their credit card (it gave you 5% off which was a pretty good deal) and made my appointment online. I walked in for my 8:45am appointment and my car was done at 9:50am which I thought was a reasonable wait time for the shop being pretty busy. The negative reviews are most likely coming from people that walked in an expected everyone to drop what they were doing to care care of them. Make an appointment online, buy your tires online, and it will be a very smooth process. Staff were very friendly too and provided a good service. I will use them again in the future.

Ive been here before but wow was this experience bad. I set…read morean appointment and was told 45 minutes. All normal.. They fell way behind and kept assuring me they would finish on time. They missed 4 quoted completion times. They were polite though.

This guy has saved so many of my tires over the years. Friendly quick service and he even was able…read moreto save a tire I thought I would have to toss after hitting a pot hole. Thank you for all the times I was able to get to work because of your good work.

One of the worst companies that I've ever had to deal with in my life, they are running a scam and…read moretake no accountability in the work they do on their customers vehicle vehicles do not do business with these people

My granddaughter 's wedding was in September, near Frankenmuth. The week before, my car started…read moreacting up -- vibrating when driving. I knew it had to be fixed, but wasn't sure where to take it in for service. I was driving down Telegraph, on my way home and I drove past the Metro 25 Tire-Firestone shop. Decided to turn around to see if they could tell me what's wrong and hopefully fix the car... Mr. Mike said they would look at it and let me know. They were very prompt on the diagnostics. Made the repairs and I thanked God that I stopped there. A. Sayyae

Fast service with no BS. Never have I been in a tire shop that did not try to push something on me…read morethat I didn't come there for until I started going to metro 25. From the sells team to the mechanics best group for guys to get you want to need to be safe and back on the road.

AL helped me out and was great. c Called different shops and…read morethis place had the best price around and was very quick. Professional service and was able to accommodate my exact needs. Went above and beyond to take care of swapping my boat trailer tires even though I made it confusing. would highly recommend this to anyone needing tire services.

These are are great to work with, outstanding service at great prices!!…read more I will be coming back, Thank You! Rob

Great place. Super staff. Nick is the BEST. He was very kind, and explained everything needed, and…read morehow to avoid the same problem in the future. I had destroyed the rear brakes on my older van. He had the repairs done as quickly as getting the parts would allow- Also, I had walked in close to closing, but he didn't turn me away. They have a new lifetime customer in me!

I have a rare tire size, but this place always has ones that fit. I was recommended here by a…read morefamily member. They get you in&out fast!

I brought my car in after one of my tires started leaking. They were so friendly and knowledgeable…read more Within 30 minutes, they found a staple in my tire and repaired it. Just amazing service! And the craziest thing is they didn't even charge me. So grateful to all of the team

I had my tires rotated last week, their computers were down so the services they were offering were…read morelimited, so they were slow, which was nice, I got in and out pretty quickly. BUT then days later I heard my brakes grinding. After I looked, I need a brake job! You would think they would have let me know, used that as an opportunity to get my brake business!! You just lost a customer.

I decided to try a local business instead of the normal larger tire companies - the staff is…read morefriendly and also willing to order a tire for you which usually takes a hour to get. Please note - this isn't a fancy place; they do have waiting room with cable, vending machine, and restroom in the back. I compared prices with Belle Tire - even though they were a couple bucks more for a tire i didn't mind; less customers and no one trying to sell me additional things (I'll take it). If you purchased tires in the passed - they will order in advance so it cuts out your wait time. **Supporting smaller businesses**

The man with the glasses is rude! Please take your business elsewhere and do not come here. They…read moredon't value actually helping their costumers at all!

DO NOT GET YOUR CAR DONE HERE!!! They have not only completely disregarded my time but lied…read morestraight to my face several times! my truck was dropped off at 11am, I was quoted 2hrs maybe 3 max. At the 3 hour mark I called and was told my truck hasn't been started on! I told them I had to have it back by 3 to be at my job site by 3:30. It is now 3:30 and my truck still isn't ready. To make matters way worse there was no communication whatsoever! I DO NOT RECOMMEND HERE TO ANYONE ESPECIALLY IF YOU ARE A WOMAN COMING IN BY YOURSELF!

Took my car in 8/29/25 to get new tires. Mind you 8/28/25 I had my breaks done and my front bumper…read morethat's not even a year old is fully intact. On 8/28/25 after getting my car I realized my front bumper is broken off and the lady with a horrible customer service and colored hair says it didn't happen there that it might've disintegrated