My Bryant heat pump decided to quit during the heat wave. Called and setup an appointment Jeff and…read moreTaylor were here on time diagnosed the problem changed out a part and back on. They were here 45 minutes or less. I've always had good luck with All Seasons.

I have several services rendered over the past five years: Starting with service calls with Dan,…read morethe owner of the company, then duct work, repaired or replaced,then a complete equipment change out to more efficient units, that I am sure paid for themselves in the course of a year. I recently had two service calls from Jeff, he analyzed and made the repairs swiftly. I think Dan set the standards for honest ethical business standards and all his employees are in agreement with those standards and work well together for the benefit of their customers. In every service they provided their charges were fair and reasonable. Morris Arnold

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

We've been using AirTech for maintenance for. Number of years now, and they have always been great…read more Well the time came that we needed to replace out ancient HVAC system... We discussed options with Mark, and selected a system... Mike's team did the install... We are all up and running with a super efficient system, and expect to see lower bills because of it. AirTech are our go to guys. They're fast and honest! Thank you Mark and Mike!

I would refer Mark Webb to anyone who needs a repair or a new system. He was courteous,…read moreprofessional, honest and highly knowledgeable. He came out within an hour on an extremely hot day and fixed our problem. We were willing to purchase a new unit but he stated he could fix it. It is working wonderfully. Saved us a bunch! We also had him install a unit in our garage on a different occasion. That unit is also working beyond our expectations. Again I would recommend him without question.

Our air conditioning went out in the middle of a heat wave. We are new to Medford. I called three…read moreother companies and got voicemail. It seems they stop working at 5PM and don't offer after hours service. I kept calling and spoke to Kevin, really sweet person. He was on a call in Jacksonville but said he'd come to our house next. He arrived within 30 minutes. Excellent communicator and really an expert in his field. Very straight-forward about the pros & cons of our choices to replace our thermostat and the cost which my husband & I appreciated. We slept in cool air. We are very grateful!!!

One morning I heard an alarm going off and to my dismay, it was my Carbon Monoxide Alert! I turned…read moreoff my furnace, ran around opening all my windows and went outside to call Kevin Jahnke. He had been referred by a friend who spoke very highly of his professionalism and work ethics; my friend was very happy with the furnace that Kevin had installed for him 2 years ago. Kevin made sure I had turned off my furnace and came out as soon as he could. When he turned the furnace on, he quickly assessed that my carbon monoxide level was dangerously high and this was caused by the heat exchange. To replace the heat exchange on my 20 year old furnace was not feasible due to the cost, so he quoted me a price of a new furnace that was not a Trane, but had the same warrantee and reputation, and was much more reasonable. He worked really hard on getting my old furnace out and spent wayyy more time than he anticipated, but did NOT charge me any extra at all! He made sure the new furnace was installed perfectly, making sure to correct the mistakes that the last furnace had, (the old furnace was not level, had air gaps, etc).... Kevin made sure it was perfect! Before he left, he checked all the carbon monoxide levels, and they were fine. He also refilled my air coolant for me and just charged for the coolant, not the evaluation or labor. All in all I feel Kevin Jahnke is an extremely compassionate, professional, very reliable Heating and Air Specialist... He will be the first person I call when I need servicing for my heating and air. Oh.. by the way... he is not affiliated with Jahnke's Heating and Air any longer.. that was a family business and now Kevin is out on his own. Call Kevin Jahnke if you want a professional that will get to you as soon as possible. His number again is 541-821-3881 or 541-664-4626

After talking to and getting estimates from several HVAC companies for our Heater/AC system…read morereplacement and Range hood vent addition, we chose Stone and are happy we did. We were impressed by Jason's thoroughness in gathering the needed information for the estimate and his knowledgeable answers to all our questions during the project. AJ and his install crew were very good on a damp day taking care not to track in mud and were considerate of being in our house. We hardly knew they were here. Adding an outside vent to our range hood also went in without a hitch, they even brought in a roofer to make sure the vent cap as installed correctly. Good value and great people. We highly recommend them.

We are so glad we chose this company to install a new heat pump to our house…read more They were very honest and professional. It was money well spent and I would highly recommend this hvac company.

just when you think you can't trust contractors along comes Avery heating and cooling. These guys…read moreobviously enjoy their work, and that shows in their incredible honesty.I will continue to use this company on my commercial projects, my home projects, and I will obviously pass their names onto anybody that needs HVAC service. I'm just a regular schmuck that accidentally found these guys, do yourself a favor give them a call.

Our heat pump stopped blowing cold air in the middle of record-breaking heat wave, and they came…read moreout same-day service and replaced the capacitor to get us back up and running. We called caveman heating and air and they blew us off for two days. We called Avery's and they were here same day and fixed it, I can't recommend them enough and we will definitely call them for all of our HVAC needs

Called Monday Morning and Brad and Ryan showed up within an hour. Changed out several damaged…read morecontrol wires and got my unit working perfectly Great service. Great team. Caveman guys know their trade and I would refer to anyone. Very happy

Caveman is always fast and d friendly. Their service is top notch. I do not use any other. Their…read morestaff is knowledgeable and always trying to help get someone out right away. Bobby and Keith are an amazing team. Their can do attitude with a smile makes the experience one to remember. They give a fair price and I always feel well taken care of.

called Mark on Friday as my heat pump stopped working and had to use propane heater to keep house…read morefrom freezing. Came by after work and fixed the problem explained care and feeding of heat pumps and furnace. He took his time and explained in terms I was able to understand, even though I am sure he would rather be home and relaxing. I now realize there is a lot to understanding a heating system. I highly recommend Mark and Pacific heating and cooling to anyone that needs help. BIll H

Short version? CALL PACIFIC! Long version? Geothermal…read moreclimate control systems pencil out.  Initial costs are higher than the more common options but they quickly pay for themselves with low operating costs and exceptional system efficiency. Our system hadn't been serviced since we bought the house 4 years ago.  The Grants Pass, OR based installer had retired and I had to find a knowledgeable alternate.  My challenge was finding a reliable maintenance company who truly understands these systems. My search led me to Mark Webb and Pacific Heating & Cooling of Medford/White City, OR.   While Pacific can handle the typical HVAC calls, Mark's company KNOWs Geo; installation and service. When my system started having trouble producing heat, I called Pacific in for the maintenance.  Now Merlin, at 40+ miles away, is well out of Pacific's normal service area but Mark found time to fit us in quickly.  Mark's communication was excellent (timely texts to confirm the appointment, tell me he was on the way, about to arrive etc).  He was punctual.  He expertly evaluated the system, executed multiple maintenance procedures and repairs, replaced faulty components with OEM parts (who else carries "ClimateMaster" parts on the truck) and quickly had my system pumping out 91 degree air (up from 66) in no time.  Of equal benefit, he carefully explained GeoThermal theory to me simply and then provided web links to ClimateMaster maintenance info so I can handle basic maintenance like topping off coolant, burping the circulation pump, and identifying trouble codes in the future.  Nobody likes a surprise when the bill comes in and I won't divulge pricing but let me say that I was surprised ...PLEASANTLY ... the fee for service was significantly LOWER than my lowest estimate.  And he showed me some system design improvements to significantly improve the systems basic performance.  Now ... I don't write reviews unless the organization EARNS one.  In Mark's/Pacific's case ... for EXCEPTIONAL SERVICE and winning a LOYAL customer who will tell others "For HVAC or Geothermal installation or service ...  CALL PACIFIC" Hugh Griffiths Merlin/Hugo, Oregon.