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    Advanced Appliance Service

    4.4 (7 reviews)

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    Appliance Outfitters

    Appliance Outfitters

    3.8
    (9 reviews)
    10.7 km

    I have been using Appliance Outfitters for some time on some rental properties we have. They have…read moreprovided excellent service and product. So much so that I used them solely I moved my parents from a rental in Luling to Bryan and the unit they moved out of needed a stove. When I made the trip back I grabbed a stove from AO and took it with me. I have no idea how but when I went to install the stove three of the burners were missing. AO immediately.shipped the missing burners to the rental. When the tenant moved in they called and said the oven wasn't working. AO sent a guy right away to repair or replace it. A three hour round trip. I really can't say enough about Alice, Isiah and all the staff at Appliance outfitters!

    The technician they sent to repair my dryer was rude, unprofessional, and very insulting. He showed…read moreup unannounced and I had to leave work to meet him without notice. As he was taking parts off the dryer to find out what the problem was, he told me to come over and put my fingers together and spit on them then touch the exposed wire to see if it was still working. He laughed and said he couldn't figure out what was wrong with the dryer. He didn't know what he was doing and making jokes and being insulting the whole time. I had to call another place to fix the dryer. His comments were unacceptable and unprofessional, besides harassing the customer, and thinking it was funny to suggest I shock myself for his entertainment. He's lucky I didn't call the police. Stay away from this place! Buddy's appliance has mature, respectful, and professional people who get the job done. Shame to Appliance Outfitters, just a bunch of scammers who enjoy insulting and harassing clients.

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    Best Buy College Station

    Best Buy College Station

    2.3
    (66 reviews)
    0.7 km
    $$

    I like BustBuy. Handy, competitive, all the latest products. I say this because I do not want this…read morereview to be associated with the retail store. This review is for the Geek Squad which I've attempted to use several times. You can make an appointment or not, doesn't seem to matter. There's always a wait and to date they have never been able to fix a problem. So today is my last attempt to seek Apple Care help from the Geek Squad. There are other Apple Authorized Repair Stores in BCS. 12th Man Technologies Mac Resource Computers Save yourself the aggravation.

    I'm writing this as a father and a long-time supporter of local retail…read more I purchased a Dell laptop through Best Buy for my son Aiden as a graduation gift. I went into my local stores first--as I always try to do to support local businesses--but they didn't have the model he needed. Staff recommended ordering online through Best Buy, which I did, purchasing a Dell with the required specs for an engineering student. Total cost: approximately $2,500. Within the first year, the computer completely failed three separate times. Each time, it was shipped out for repair. Each time, it came back and failed again. And each time, I was told some version of: "If this happens again, we'll replace it." Well, here we are again. This time, when the same failure occurred, I was suddenly told that we had "run out of time" and replacement was no longer an option. I attempted to escalate. I asked to speak with the manager, Cody--who never showed. I then spoke with Zach and Justin. They were polite, but it was clear they did not have the tools, authority, or training to deal with what is obviously a lemon product. Instead, I was given excuses that directly contradicted what I had been told multiple times before. I won't repeat the excuses here. What matters is this: * Best Buy failed to stand behind the product * Best Buy failed to honor what their own employees repeatedly promised * And when accountability was required, Best Buy disappeared This is exactly how local retail dies--not because of online competition, but because customers lose trust. A $2,500 computer that fails repeatedly should not become the customer's problem to absorb. This was handled poorly, inconsistently, and without integrity. I expected better. I will not be shopping here again. -- Jim Ross

    Advanced Appliance Service - appliances - Updated August 2026

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