This is a small auto parts shop on the south side of Statesville. To say they have almost…read moreeverything one would need might be an understatement. We originally came here as a last resort looking for an obscure car tool that none of the chains carried in stock but offered to order for exorbitant prices. Johnson's not only had it, but priced it affordably. They literally saved the day for us. We have been back many times since. If they don't have it in stock, they can order it. It arrives in shop promptly. Their prices are very reasonable. We will continue to be their customer.

It's an auto parts store............ They were helpful…read more It was fine? Would I go back? Yes

My daughter needed a battery but we didn't know until late in the evening. We got to the cornelius…read morelocation 30 minutes before closing and Angel was patient with us helping us figure out what battery was right for her car and taking extra time to put the battery in even though it was near closing time. He was so kind and very helpful. We appreciate your excellent service Angel, thank you!

I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

We use a special spray paint that's hard to find outside of a specialty store but I wasn't sure who…read moreactually made it - just the color. The young woman sales associate would not give up to locate it. I was about to leave when I saw her flipping through a book. She found it. Located the last two cans and reordered a case for me to pick up later. It's hard to find good help/customer service and she impressed me. Her co-workers seemed engaged and kind as well. Thanks!

I was in your store shopping when I overheard a conversation between Josh and a lady customer. I…read morewasn't eavesdropping but I was standing near the lady when she asked if he could check her oil please. His demeanor changed as to indicate that's not his job. She didn't quite hear his smug remarks but she stood and asked him to repeat it. Once he knew she heard his original statement, he really became obnoxious. She asked for his name and he said that she didn't need his name. The lady then asked the cashier for the managers info and number with the rude associates name Josh. Is this how you treat your customers? I stood there stunned over this disrespect or lack of professionalism. I walked out the store and went to Walmart to get the items I needed. Josh is not a very nice man.

I have only recently started using this parts store, but thus far I have been impressed. Always…read morefriendly. professional and knowledgeable. And their prices are just fine. Oh, and they have always had what I was looking for.

Took rotors there to be turned Two days later and several…read morephone calls and broken promises that they'd be done I went up and just took em back Don't waste your time

so I came in for oil change stuff for the Toyota and found the oil right off (Castrol 0-20) and a…read morechoice of two oil filters (spendy or spendy-er) but could only locate the spendiest air filter (not the first time.) when I get to the counter the young-ish cashier asks if I found everything alright. so I tell him "no I did not" and then explain what I was looking for and how I rarely find the air filter I want when I actually need it so I might look if I'm in for something else... cashier suggests it's my fault for using the filter I had at the house otherwise I'd have it now and then giggles. if I got half the service at this AZ that I did in Wisconsin last week I would probably still be an AZ customer. instead the cashier decided to show me how clever he was rather than just feigning interest until I left... so yeah, I can't think of a reason I'd ever come back here when there's other places right up the street.

My battery needed to be changed and Héctor went beyond to help me and change it. Previous owner and…read moredone something not correct and he did what was needed for me. I've been coming to this location for many yrs and this is why.

Buyer beware! They will not refund $$ even if what they sent is defective and will not respond when…read moreasked. I purchased a side-view mirror from this "operation" which was not as advertised and was missing a part needed it to mount it to the car. The technician charged me $75 to take off the old mirror; attempt to mount the A-1 mirror; and remount the original mirror. I made 5 phone calls and left several messages asking for a working replacement. One call was answered, but she hung up when I said my name. So I packaged and sent the defective part back to this contractor asking for a refund of $54. No response and it's been several months.

"One Of The Most Pleasant Experiences I Have Had With Any Business, At Any Time In My Life!"…read more I am not kidding, nor am I exaggerating: I wanted a tilt steering column for my trusty 2001 Ford Ranger. A Plus's point of contact is a gentleman named Kevin. I have been dealing with salvage yards since I am in my teens, and most salvage yards can't be bothered unless you're buying an engine or transmission from them. Not so with A Plus, and my interest in the tilt steering column that they had for sale. A Plus's price was fair; Kevin was very prompt in emailing me pictures of the steering column before purchasing; the steering column was accurately represented in the pictures Kevin emailed me, and the item was packed very well (I had it shipped to my home). Kevin was over-the-top in that he gave me helpful, detailed, instructions on how to install the part. The quality of Kevin's service speaks to a different era when businesses were fair, prompt, and actually cared about their customer's interests. I heartily recommend A Plus Auto Salvage.