Took my Iphone in to get a new battery. They put it in and worked fine for a couple of days and…read morethen it went to 1% charge and would not charge again. I took it back to them and they said the phone was bad and sucks to be me. They would not refund my money and they would /could not fix it. I took it to a cell phone repair shop and they but a another new battery in properly and it now working fine. Stay away from Batteries Plus.

KEVIN is your guy for any battery from my 1991 Harley to my "obsolete" Iphone 6e. There was…read morenothing wrong with my phone and Kevin said just come in and he will replace, test and warranty for 6 months. (Phone not Harley lol) I did just that and it was old my old phone needed. Amazing store on North Division. HIGHLY RECOMMEND!

Awesome service and they cleaned my phone in 10 minutes and gave me a free screen protector! My…read morephone came back looking and sounding brand new again. My speakers were completely caked with pocket lint.

Honest and efficient cell phone repair shop!! checked out my non working cell phone and found out…read moreit was beyond repair so He returned it and did not charge me!

Do not shop here! They sell you defective products and will hide the defectiveness from you so that…read moreyou will buy it! They will offer no refunds even if the product was defective when you bought it, and they say over the phone they can refund it when you bring it in. They will not, even less then 24 hours later with a receipt! This is by far the worst nightmare of a company I have ever dealt with!

If I could leave "zero stars" I would…read more Let me provide you with an explanation (so you don't make the same mistake I did). It's a long one. So buckle up. My iPhone went through some water damage in early January. Frantically I searched for a place to fix it as I didn't necessarily want to go straight to the Apple Store (my first mistake). I saw this place had decent reviews, so I settled on them. Immediately they shipped my phone out to their repair store without giving me any gauge of when it might be done. They literally said "It's hard for us to tell." I went in a couple days later, but was still provided with the unsatisfactory answer of "It's hard for us to tell.". About a week later, with absolutely NO communication whatsoever from them, I found myself driving down there to see if they still knew I existed. Finally, I got a reluctant "2-3 week" range out of them. So, I waited 2-3 weeks. Here's what got me: During this time period I received no emails, no calls (due to the long repair time I activated an old phone), no word on anything. As far as I knew, my phone could have been in some rural, isolated town located in the bitter Russian tundra undergoing tests to check if it was radioactive or not. (Side note, I had already paid them $40 out of my pocket as a deposit on my phone. You'd think that as a paying customer, one would receive better service. OR AT LEAST AN EMAIL OR PHONE CALL UPDATING ME WITH THE STATUS OF MY PHONE.) Towards the end of this waiting period, I received a call from their Boise office asking what my passcode was so some tests could be run. (At least I knew my phone was in Boise now and not Russia). I asked them when I could pick up my phone and they said "Oh. Probably within the next 2-3 days. We'll have the Spokane location call you when they receive it." I WAITED ANOTHER 2 WEEKS. NO CALL. NO EMAIL. NOTHING. When my schedule allowed me to (I'm a full time student with 3 jobs), I made my way to the place I was beginning to associate as my own personal hell and (surprise surprise) my phone was nowhere to be found. The employee working looked up my case file and, with a mildly confused look on his face and an unsympathetic tone voice, said "It should be here." ... It SHOULD be here?! *sigh* He told me he would "Call the warehouse right away and get back to me asap." (How comical) ANOTHER 3 DAYS GO BY. I'm beginning to accept the fact that my phone had been shipped to North Korea and is now somehow being used as means to hack into the American stock market in order to crash the national economy. But, by some miraculous divine hand, I got a call (FOR THE FIRST TIME EVER), that my iPhone was back. It was FINALLY delivered to me mostly fixed (they couldn't fix the rear facing camera or the flash). I inquired why this had taken so long and got the reply "I think the warehouse was backed up." I asked for a discount at the final checkout due to the ANNOYINGLY LONG PROCESS and the teller gave me a measly 5% off that didn't even cover taxes. To top this all off, my iPhone worked for 2 days and now isn't turning on. Now, I'm not blaming them for not being able to fix my phone. I take full responsibility for the water damage as that was of my own doing. HOWEVER, the sheer utter lack of management, customer service, and communication in this business is disgusting. As a studying business minor, I now fully understand the importance of communicating with your paying customers because I'm absolutely livid. So. Moral of the story? Do yourself a favor: do not, I repeat, DO NOT bring your broken electronics here. Also, I got asked "If I had a boyfriend" by the kid who took my phone when I originally brought it in. Word to the wise kid: when you're working in a business where angry/annoyed/frustrated/sad people bring you their broken phones to fix, don't hit on them. Honestly, just avoid hitting on your paying customers. Especially if they're obviously NOT interested. Not only does it make them feel super uncomfortable, it makes you look hella desperate.

iCracked is no longer in business. It was sold to another company…read more I have been the iCracked Spokane technician (Shawn) for 8 years. I am still here and you can reach me at 509-Three one Five - 8340.

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before…read morereturning home to New York so I reached out to iCracked based on the glowing user reviews. I received a text from George who said "I am sorry, I don't have those screens in stock, the repair is $375, most of that being part cost." In fairness he suggested I wait until I return to NYC but I wanted to place a review because: 1) the screen replacement costs $20 wholesale 2) the Apple Store is $129 to replace the screen 3) even in NYC, the most expensive places were charging $200 (although apple in NYC is also $129) 4) a DIY repair kit costs $150... I get it, they charge more because they come to you, however the part is $20 (nowhere close to $375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $375 price tag from if "most of that being part cost"??? I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

I have been dealing with Spokane Wireless for 10+ years. I have bought many phones and sent many…read morepeople. Spokane Wireless is located between Divison and Hamilton on E North Foothills Drive. They have special affordable phone plans at probably half the cost of major brand stores. These plans have great coverage as the signals are bouncing off or piggy backing the towers of the larger companies. They are the only place I can take my phones to and have them repaired or buy a nice used phone without entering into a new contract. They have always been fair and personable. I would recommend that if you want a mom-and-pop shop with personal service and get out of the big company push this is the place to go.

My service is with T-Moblie but I called Spokane wireless to order a battery for my phone. I made…read morethe mistake of paying for it when I ordered I was told it would be 3 to 5 days they would give me a call when it arrived t hey charged me 44$ and some change here we are over a week later no call no battery not to mention the fact I found the battery on Amazon for 11 dollar's t he amount of overcharge is ridiculous I will not be using Spokane Wireless in the future. I suggest you do not either unless you like lousy service and additional charges for credit card or debit card payments.

This is the largest Staples in the Spokane area. There is ample parking…read more You can always find a number of choices as the selection of products is excellent. The staff is friendly and helpful.

I had to go in for a last minute business project. Deanna was amazing. It was a bit chaotic and…read morethey were dealing with a maintenance issue and there were people everywhere. She was calm and very respectful to customers although there was a lot going on. She helped me with my project and was very helpful picking out what I needed. I was incredibly grateful and impressed with her service and skills. Will definitely come back for more print needs.

This business deserves a negative 5. I took my iPad to them to get the glass screen replaced…read more Kashem, who said it would only take 1 day to fix, said that there was no problem getting it done. I left it with him. I get phone call that evening from him telling me he had to order the correct size. Then he proceeds to say he already expressed ordered it. But since it was Friday he wouldn't get it till Monday and he'd have the job finished in Tuesday. Express mail is not that slow. Well I got my iPad back on Tuesday. Could not believe what he had done to it. First the screen did not fit. Secondly, he used a hot glue gun to glue it in place. The stuff had oozed out and was all over the screen. Lastly he had beatened every corner to force the metal over the screen. This clown had the nerve to say they had been like that when it was obvious it was done with a blunt object. No one should ever take their equipment to this incompetent idiot. I'm just glad I had put on the passcode before letting him touch it. This company should be driven out of business. STAY FAR, FAR AWAY!!!!

Our phone was not acting properly in that it kept changing settings, and my battery needed…read morereplacement. When my wife and I entered the store we were greeted by Jonathan. When he started to check the phone for potential problems he offered us both water (cold or room temperature - our choice) and a seat. Jonathan was very sociable and communicate clearly, without a bunch of technical jargon that would have gone way over our heads. He answered all our questions and helped us understand something bothering us about our phone. I am disabled and when struggling as I tried to get up from a chair, Jonathan was right there to offer help should I need it. The service was done quickly. We were impressed with the store and especially with Jonathan. If I was back thirty years ago and once again hiring employees, Jonathan is someone I would want to hire. We were very pleased with the price for the battery installation and his researching the settings changing problem.

My computer battery failed and Apple said it was over $700 to get a new one. They recommended I…read morejust buy a new laptop. I called CPR and they said they could do it for $187 and have it ready in 3 days. These guys are the best. Bring your gear here and have it repaired fast and done right.

I'm going to use this guy to retrieve the hard drive from my old Mac computer as soon as I can…read moreraise the cash. Computer work is always expensive so I'm not sure when the work will happen. I might even consider getting it repaired provided it isn't crazy to do.

Glad I looked beyond the usual choices for computer repair. Dennis was able to diagnose the problem…read morequickly and got my new laptop set up the same day. Friendly, knowledgeable, communicative - great combination! His services are affordable and I suspect that is why he has so many loyal customers. Will call him again if I need computer help.