Moved into a new house and called Matt about a beehive problem and there were out that day to take…read moreof the issue. Took them one try to get it totally taken care of. We had to call them again a week or two later because we found a mouse in our basement. Came out the next day, offered a no pressure sales approach and gave us a 90-day guarantee on the service we ordered. Would highly recommend!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

We have used them multiple times. Always a great experience. From yearly maintenance, to yellow…read morejackets under a concrete patio, and termite inspections for a VA mortgage. You will not get better service, and very professional staff and technicians.

Highly recommend this company. They are very prompt to respond & friendly. Extremely detailed to…read moretheir work & will honor their 100% satisfaction guarantee. They sprayed for wasps, & bees that were making our outdoor experience miserable & fixed the problem right away. Very reasonable price as well. Definitely will use again.

Joe was fantastic, confirmed what critters he was going to spray for, how he was going to…read moreaccomplish this, advised as to how long to keep pets inside. Was very respectful of the fact that I was working to solve a problem for a client and told me not to worry about the bill, just to check online for it later. I cannot tell you how much I appreciated his understanding! We have used Speed Exterminating throughout the years and have never been disappointed by the technicians or the results. Thanks again for all you do!

Super helpful and friendly. So nice when stressed about rodents. Both my family and myself have…read moreused them with great success in removing rodents.

These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

The worst customer service. The sent a technician out who couldn't lift a ladder and didn't…read morecomplete the job. Called for 11 days and asked to speak to manager no one called me back. Disputed charge with credit card company! How hard is it to call someone back?

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

I have been doing business with these gentlemen for over two years now. I refer to them as my…read more"heroes" because they have been winning the many challenges with wildlife that my household has been experiencing. (Raccoons, Possums, Skunks) They are fully licensed and extremely knowledgeable. They are prompt. They do a terrific job. They have reasonable prices. I rely on their services at least four times per month so take it from me...They are the gold standard and you need not look further for assistance.

We called them in for mice and SUMMERTIME ants. the mice were getting around our personal traps. …read more The young man that came to sign us up was so timid and so soft spoken we had to tell him to please speak up. He mentioned the contract had a three day window to cancel so my fault in thinking if I didnt agree with all the charges that I could cancel. HA. Not a chance. Well, maybe if your dead. We found out after our first appointment that the Terminix employee sets up the mice traps and now it's up to the customer to remove the dead mice and reset the traps. The ant problem that is SESONAL gets put on your bill monthly for 1 year. Then they do not come back every month...it's every three months. Mice are avoiding these traps as well. . Im praying tbis is not a service that runs a lifetime and I can get out of it in a year. ​

We had a bug infestation in our house and contacted Terminix after a previous company told us the…read moreproblem was corrected. The day of the scheduled appointment the tech Jim called and said he had to cancel due to a family emergency and he would reschedule. That never happened, so I chatted with someone about a week later and someone was to be out today 9/4/25 between a certain time never showed up and when the company tried contacting, they didn't answer their phone. Now they are saying the next time they would be available is a week from now. I got in touch with another company and they are actually coming tomorrow for an inspection. Never again will I contact Terminix.