Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

Used this company the past few years, mediocre at best…read more Then it got worse today when they had an appointment between noon and 1 pm but no one showed up, I waited here another 30 minutes, hoping to hear from someone, total silence. Texted the guy, who said he "messed up the schedule," then proceeded to give ME attitude when he was 100% in the wrong. I called him to see what the issue was, he admitted he was wrong, but then said the appointment was actually scheduled for tomorrow (was anyone going to tell me that? Guess not) and then said he's "not interested in degradation" (apparently calling BS on his lame excuses counts as 'degradation') and finally said he "doesn't want to do the job anymore." So that's how you'll be treated if you call this company. I recommend you don't.

I have had this company out for mouse problems and also for ants. They are so thorough and yet very…read moreconsiderate of my green lifestyle and my pets. they guarantee their work and they made it clear if they need to come back a second time they will. When do we ever get this kind of excellent service anymore? I would recommend this company to anyone with pest control problems!

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

They sent an old man to treat my 91 year old Mom's home for some mice. He was half deaf, & said…read morehe'd do a follow-up, but no one could reach him@ the phone# on his business card, including the company. He never followed up. Nor did the company. My sister called 3 times, & the last time she screamed@ them, I was ready to do so & may still. They 'used' to be a good service, but they've gone down the toilet. They also charged my Mom's credit card when she, specifically, told them she wanted to write a check. They finally sent somebody for follow-up but it was the same idiot old man. I do not recommend this company to anybody. Use them@ your own risk. This is my honest review about them!

Very professional! Not only did he spray the nest of ants that was in my house, he treated the rest…read moreof the house and around the outside as well and it was all very affordable. He used pyrethrins, so there was no danger to me or my cats, just the ants.

As shown in my pictures, we had a bit of a bee problem…read more ground nesting yellow jackets to be exact. I thought a can of stuff from the local big box store would take care of the problem but I think it was like air freshener to them. Once I was on my second can, and both my nephew and I got stung, I knew it was time to get a professional. After getting a few quotes (at astronomical prices) I decided on Ohio Pest Pro. Jim was very friendly and professional and had a great price. He happens to stop by on a rainy day which was good because most of the bees were "home" that day. After he pulled the soccer ball sized nest out of the ground, I realized I never had a chance. He was in and out in about a half hour total. No more bees. Plus you get a guarantee so if any return he comes back to respray the area. 5 stars. Give him a shot. You won't be sorry, or broke.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.

I called this company without any recommendations and got so lucky. They don't charge you for…read morethings you don't need. They are incredibly knowledgeable and trustworthy I will never use another company for my pest needs.

The support we received from Rose Pest Solutions management to the field service team has been…read moreexemplary! They were responsive, on time, detail oriented and kind. Kudos to Joe, Paul and Jeff. If you have a pest problem, call Rose Pest Solutions!