The service and the staff! Always nice! The eye doctor is always the best been seeing him for years…read morenow. The receptionist always welcome you with a smile

best eye dr ever Caught the wife eye problem before it…read morebecame a problem . He has made it so her eyes can have contacts even when many other eye Dr said it couldn't be done

I've been seeing Dr. Johanna multiple times a year. She is thorough, always explains what she's…read moredoing, and the results of her findings. She compares the present with the past, asks if you understand and invites questions. She's the best of what a specialist should be.

The staff here is very professional and friendly. I had my exam and wanted the same frames but they…read moredo not carry them. Kathy called the manufacturer and ordered me a new frame. She went above and beyond for me. I really appreciate her customer service!! The whole office is amazing

I was told I have a year free exam after I bought 2 glasses and got insurance on one pair. Called…read moreto get a follow up and was told I had to pay for a whole new exam and couldn't get new glasses even though I paid for the insurance "lost or stolen" then was told I had to trade in my second pair to get those ones back. I don't recommend this place. And the manager is the worst at her job and actually caring about her costumers.

Best eye doc I've been to in a very long time. No pushy sales or unneeded changes/tests pushed on…read moreme. Price matched my contacts and made sure I got a great deal. Very personable and genuine eye doc. Front staff also nice and normal. Will be back!

The Vision Center in the Caldwell, Idaho Walmart isn't one of those pop-up franchise operations…read morewhere nobody is trained. On the contrary, Dr. Kevin Cotter has many years of experience in the Treasure Valley and does an outstanding job of taking care of his patients! Fantastic customer service from his staff, too. I've been going to the Caldwell Walmart Vision Center for years, and have never been disappointed. Always an accurate prescription. Always high quality glasses at a reasonable price. Highly recommend!

This place is a joke! The doctor was good but the receptionist while nice doesn't know anything…read more There is not an optician on duty so when you pick up your glasses if there is an issue you have to arrange a time to come back when there is one. They ordered the wrong frames and they will not make it right. I am currently working with my insurance co on a grievance but they haven't answered any of the insurance company's calls. I chose this place because I wanted someplace professional and this place is anything but!!! You will get better service at Stanton or Costco... DO NOT WASTE YOUR TIME OR MONEY OR INSURANCE BENEFITS HERE!!!

I booked off of Groupon, and was so blown away with the staff there. I have a bunch of bad "eye"…read morecare habits, there was zero judgements just helpful solutions. I've been going to optometrists since I was 10 years old and this was seriously the best experience I've ever had at one :)

Had an appt at 11:50 for and eye exam and needing to order contact lenses. Did not get seen until…read more12:15 and waited until 12:45 after exam to get contact lenses ordered. Took way too long for a simple appointment. Do not go here if you are in a rush or have something to do afterwards

This place averages only 2 stars. My fault for not checking YELP first. I'm thankful we figured…read moreit all out and walked out. We were greeted and told to look around. I found the glasses I wanted in 5 minutes and sat down at one of their fitting stations. I watched 2 women employees chat it up for about 10 minutes and it wasn't about business either.. One of them finally looked my way and came over to assist. The first thing I asked was does this frame come wider, like a 57? I was told yes, that would be no problem. Low and behold, 20 minutes later, they are ready to fit me with my frames. I reminded her the frame in my hands was way too small and we need to properly measure my frames for a correct fit. Then just as you'd expect from these highly trained technicians, she was wrong, she said these frames do not come as wide as I told her I needed. 30 minutes down the drain for her incompetence. "I'm so sorry, I misunderstood you" she said. How could you misunderstand if this frame comes in a wide 57? Well, I guess these technicians need to go to a hearing doctor first before getting a job here first. They are obviously working in the wrong profession. Rent a clue folks!

BEST SERVICE FOR THE BEST PRICE!! The doctors and the staff here are all really great! I have never…read morehad an issue when making appointments or with billing. It's always been a smooth trip, that I actually end up enjoying. I usually go to Dr Kofoed and I definitely would recommend him, and all his associates!! Dr Kofoed has always been so personable and funny, and has always given me the best service for THE BEST PRICE out there!!! Make an appointment with them now and you won't be disappointed!!!:)

Absolutely horrible business this "Idaho Eye Pros / Eye Pros of Nampa / Eyemart" conglomerate. The…read moreoptometrist insisted (no clinical reason, he was just hard selling them) I get B&L lenses, despite the fact they are not available to order, and told me he would would write an Rx for a different brand if I was unable to order them. Now that I am needing more lenses, and despite my Rx still being well with-in a year old, Lance Bloom refused to do what he told me to my face he would do. He is claiming "because it's been 90 days, I need to refit your contact lenses," then he claimed he was 'legally bound' to re-examine my eyes, despite having seen me within the year... (i.e.- the usual optometrist scam. https://www.theatlantic.com/ideas/archive/2019/11/great-american-eye-exam-scam/602482/ ) I've worn CL (multiple brands, and, at least one other brand at this same practice for years) for over 30 years in total, with years at this practice, with no eye health issues whatsoever. Frankly, I feel he was very dishonest to me and clearly has some bias in pushing B&L contact lenses that I haven't been able to reliably order since he wrote the Rx. He flat out told me if I couldn't order them in the future, he would write for another brand- he even gave me multiple other brands to try out at that time. Now he claims I need to come back and and have lenes I've already worn, "refitted." Avoid this practice at all cost!

I'll start by saying the blonde last up front is very sweet. But everything else was garbage. Do…read moreNOT go here. First we waited over an hour for our appointment while the snotty lady up front just sat on her butt. We weren't given an explanation at all why it was taking so long and no one else was being seen. There was no line. Just waiting for no reason. Then they video conferenced in someone who barely spoke English to do the exam -I'm not upset he didn't speak English based in R*acism I am because he couldn't understand anything I said and just angrily kept repeating his script. Clearly no is here cares about your prescription at all. Which is even more evident because of the "free" glasses (they obviously can't charge for the shady way they get your prescription so they just charge you for glasses which is a scam) came small as heck and wrong. They blamed in on this or that and said to put them on in the morning. Didn't work. I assumed it was the size of the frames so I ordered more glasses from somewhere else and nope it's the prescription that's wrong. They claim it's cheaper then upsell you. This place should be shut down.

Jacquelyn has 5 star service!! She was extremely helpful. Her customer service is the best ever…read more She explained everything available, which had not been done before. I highly reccomend her, very friendly, has a wonderful laugh and made our visit quite enjoyable. Thanks to her, we will be back

Pros - Amazing building, and staff, but the outstanding…read moreelement that I received was the care, and attention on my eye exam, and prescription. Probably the best prescription in eye care that I've had in years, so I'm so glad that I chose this as my new eye care location! Cons - They're automated text messages need some work, because I got an urgent appointment reminder over a month before my appointment, and then later, after I picked up my new eyewear I got a message that it was ready to come and pick up.

Not impressed. Eyes on Meridian was highly raved about in my local facebook community. My husband…read moresigned up and referred me on the intake form. #1 They undercharged me at my visit, and called to ask for more money the week of Christmas. When I called back to ask about the breakdown of charges, the price changed again. It didn't seem like they knew what they were charging me for. But I paid it. Then they called AGAIN to ask for more money. I asked for a breakdown to be emailed to me. #2 My husband got a call and text that his glasses were ready, he took time off work to come pick them up and they said their system sent the messages in error. #3 Then when my husband called to ask about the referral credit not showing up, the front desk said Office Manager Kristi will call my husband. And then emailed saying she DID call and leave a voicemail. Which she did not. He called again and Kristi was condescending and said "it just doesn't make sense for us to do that for a nuclear family, what if you had 8 kids?" I said, "Well your flyer specifically states "Refer a friend or family member and receive a $20 credit on your account. Just tell the friend or family member to let us know you referred them!" We did just that on the intake." Kristi said she would honor a $20 referral credit but we would not be allowed to refer anyone else to them and she is going to reprint all of their flyers to exclude the nuclear family. LOL. I'm surprised how rude and abrasive she was. Your advertising is misleading and yeah you SHOULD fix it. I've literally referred my husband to every doctor I have and my dentist is awesome and gives $50 credits, no cap. Ha. No issues with the doctor or eye test parts of our visit, the eye tech guy was super sweet, but we won't be back. They have too many problems to deal with and we spent over $1,000 there after insurance. They can keep their $20 referral credit and they just lost me, my husband, and I was going to refer my mom who needs an exam and glasses.