I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

Have used Crash Champions twice last 8 months....great service/attention to detail...got right in…read moreestimate...timely repair/excellent work....highly recommend.

Great service. Team was kind and the service group was quick and efficient. Though I hope to never…read moreneed them again...

This message is just to let you know. Around 2 years ago I brought in my 2011 Honda Accord. I paid…read more$1200.00 to replace a lower ball joint and axle. Within 6 months I brought the car back because I noticed about 1/8 of play in the ball joint. I brought it back because it was still under warranty. Someone there determined that there was nothing wrong with it. 1 month later I had to replace it elsewhere because it was about ready to come apart. Just today, I was told by another garage that I needed to replace the same axle that you guys replaced. You have really done yourselves bad. I am not posting a bad review, but I will tell everyone that ask for a good garage, that you are the worst. I wouldn't bring my little red wagon to you. I guess I am posting a review, your text option doesn't work.

My wife and I were driving to Moline from Dixon for a medical appointment and had a flat tire on…read moreInterstate 88 about 35 miles from our destination. We had to replace the flat tire with the 'donut'. We continued to the Quad Cities and stopped at Hughes Tire to attempt to have the tire repaired . We talked to Chuck and he was most helpful and friendly. He suggested we leave the tire and come back after the appointment. We did. He called us later to let us know that the tire was not repairable as the sidewall had been seriously damaged. Unfortunately they did not have the tire we needed in stock and could not get it until the next day. We decided to drive home on the back roads, as suggested by Chuck, on the 'donut'. When we arrived to pick up our damaged tire we were met by another employee who loaded the tire for us and volunteered to have the pressure checked and adjusted in all the tires for us. A third employee offered to check the torque on the lug nuts of the 'donut' which was good as a couple needed tightening. All three employees went out of their way to help us and make sure we felt we were safe on our trip home. They were all friendly and very accommodating. And for their service there was no charge. Their kindness and attention to us was refreshing and very appreciated. To those who live in the Quad Cities area I very highly recommend Hughes Tire for your tire needs. Thank you Chuck and all.

Everything went great. Our car looked amazing and the price quote was right on. Friendly and…read moreknowledgeable staff and clean professional facilities.

Our 2008 Hummer H3 went in for hail damage repair and it came out looking like new. Turnaround was…read morevery quick. Owner Darren Woeber was professional and explained all the steps up front. I highly recommend this shop. -Doug Guenther

I had such a great experience they made everything so easy. They were flexible and easy to work…read morewith thank you Ricky for your assistance I got a great truck.

I had a good experience. Found a vehicle I loved. Had an issue and they worked with me to help…read moreresolve. Got another good truck and I believe the warranty is solid for coverage, mileage and price. Folks in service/tire center were very helpful when I had some Qs, very Polite. Mr Cooper was also a pro!

Very shady mechanics! Had to double back to get the "work" they done corrected and my car still…read moreisn't fixed for what I brought it in for! How do you conduct a tune up WITHOUT an oil change?!! My light came on four days later. It's so much more I could elaborate, but I'm going to keep it short and sweet cause God never played about me, and THEY SHALL REAP WHAT THEY SOWAvoid at all cost

I really appreciate Victor's for getting my son's car in right away. They had the part in stock and…read morewere able to complete the repair the same day. I find them to be reasonably priced as well. I recommend them for sure.

Brought in our prized '06 Buick Lucerne to get an oil change. They told us the thermostat was bad…read moreso we needed a new one, and that we needed to flush the coolant system. This happened 8 months ago, and now we are at GMC Buick getting the same thing done. They do NOT do the work they say they will, and will take advantage of anyone they can. They also were "checking" something in the engine and broke a bolt whilst checking, and forced us to pay $1500 to be able to take the car, even though there was not supposed to be any work done. Would not recommend to anyone that doesn't know cars or what is wrong with their car. Do not trust them to do diagnostics or any other repairs on your vehicle.

Very affordable and very polite people. I highly recommend this place for your auto needs!! VERY…read moreCLEAN! I was in and out with an exhaust issue. SERIOUSLY HIGLY RECOMMEND!! as a lady getting work done I did not feel I was over priced for the work I had done. AND I LOVE THAT.