Thank you Gary Ricks and crew. Our furnace broke down on a cold February day and they were there…read morewithin a day and had a new furnace installed. Gary and his crew ,Greg and Mike, were not aware that my wife has been in the hospital with pneumonia and I couldn't bring her home to a house with no heat. They stayed way after hours to get heat back to my house. They did this just because they are quality people and not because they knew of our medical difficulties. Greg was amazing and thanks to mike for coming and helping after he was done with his normal work day. I'm sure Gary has a lot of important things to do running the business but he came on site to help get things done. I would recommend Gary Ricks to anyone. They were fast, well priced, and very clean (they left no trash or garbage and left the furnace room very tidy).

Great service! Shawn was so wonderful, he was very knowledgeable, very friendly and professional…read more He gave us lots of tips for our first winter. Our fireplace was fixed in a timely manner and we were so happy to use it. Highly recommend Shawn.

I decided I needed a new furnace and air conditioner. So I called JM Mechanical, I have had them…read moreservice my furnace and air conditioner for several years and they are awesome to work with. They sent out Irvin to give me a bid on a new Trane furnace and Air conditioner. I was surprised what the bid was, I was expecting it to be higher. He set up an appointment for the installers to come and take my old furnace and air conditioner out and install the new furnace and air conditioner. The installers were awesome. Made sure they put plastic down on my carpet. And if there was something that needed to be cleaned up, they vacuumed it up. They were so friendly and polite and did a awesome job. Also Irvin explained to me that there was safety things that needed to be added on the furnace and air conditioner. The installers were awesome and explained to me what they needed to do for safety reasons. Also the thermostat was too small for me to read. So they sent out a technician to fix the problem with the heat coming out of the furnace. He also replaced the thermostat with a bigger one. Also everytime I called for something, the ladies who answered the phone, were also amazing and made sure to send out the person that needed to fix the problem. Everyone at JM Mechanical were amazing!!! Thanks to all of you for taking good care of my needs. Love the furnace and air conditioner.

Knowledgeable, fixed the problem, on schedule but over-priced for the time and part that was…read morereplaced.

Cannot say enough good about the service our office received. Our office had been without cool air…read morefor quite some time and we were dreading the expected upcoming heat wave. Ryan showed up on time and was cheerful, in spite of having to make several trips to the roof and back to our office. Ryan was great to work with and was very helpful in helping me understand what was happening.

From the owner: At Mtn Valley Heating & Air Conditioning, we are dedicated to providing our customers with premier…read moreservice. We take pride in being transparent with our customers because we value your time, finances, and choice to depend on us. Our technicians are highly experienced in handling all types of HVAC issues so that we can get to the bottom of any heating and air conditioning needs. The search to find a reliable HVAC company doesn't have to be hard - look to us at Mtn Valley Heating & Air Conditioning.

They went above and beyond to fix a blocked vent for me. It was a very involved job and they were…read moresuper careful and thorough. I definitely recommend them and would use them again!

This company is fantastic. They were very flexible with the time we needed for them to come out…read more They did a full duct cleaning for us and did a superb job! They not only took pictures of before and after so we could see the difference but encouraged me to look at the ducts myself before so I could see how bad they were before they cleaned them. They not only did an extremely thorough cleaning but were polite, honest and professional- and they are very fairly priced! They're also a family company which I really appreciate and like to support. No complaints at all- would absolutely recommend them. My only regret is that we didn't get them in sooner!

these guys are GREAT! came quickly, were very thorough! I would highly recommend them!…read more Kris Beckstead

Watch out for their parts price mark up. I was charged $110 for a pair of fuses that cost $10/pair!…read more After being a customer for years I will no longer will use them because of that. Tyler, the service man, was prompt, polite and knowledgeable. Did a good job.

Very unprofessional. They installed a new air conditioner and a new furnace. They did not clean up…read morein any of the areas they worked. They broke a florescence tube and said nothing about it. Two holes they made through the outside wall were only partly sealed. I called and asked for a supervisor to come out. He made me more upset than the workers did. He said this is a BRAG job isn't it; like that should make any difference. Twice he said this is a construction site; no it is my home and it is where I live. When I showed him the broken tube he said "if they broke it". So I am a liar. Showed him a piece of tubing left laying on the floor he said "probably just over looked it". Yes just like al of the other work areas. Ralph Daniels

They have been great to help out our home when we've had air conditioning and heating issues!read more

I had finally had enough of my swamp cooler, especially with hotter and hotter summers. Our house…read moredoesn't have any ductwork, and every bid I got was really high, and they would have had to rip a lot of holes into our house. Nate came up and gave an excellent bid to put in a split system which fit right in with the swam cooler ductwork. They also were half the price of all the other bids. They did the work promptly and professionally, and even came back to do a little bit of finishing work that I probably wouldn't have noticed otherwise. With it being 100° outside, our house is nice and cool!

I'm sure they're generally honest and straightforward people, but I didn't know it's abnormal for a…read morecustomer to ask why they are being charged a particular amount. The service technicians had a difficult time explaining the items for the amount I was being charged, so I asked if they would be willing to call their office to help clarify. After talking with their office, the amount decreased 20%. I made a joke they should call the office again if that would be the result. I asked again if they could help me understand the new amount or break the charges out for me. They said it was the total of their hourly service rate. I asked what the amount was and if they would multiply by the number of hours of project took. The total decreased another 10%. I think intentionally charging people the incorrect amount is dishonest. Customers should be able to trust a business is charging them for what they received and not have to turn into an auditor.

Darrick was great! Quick and efficient, and also very…read morecommunicative. We would recommend to anyone in the area!

Derek Is great !! Response, true to his word and would highly recommend them. The quality of…read moreworkmanship was superb and overall the experience was fantastic!!