I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

I highly recommend Pure Air--they did a phenomenal job and were so thorough! They offered a very…read morecompetitive price, especially considering they hand wipe each vent cover. We added on the sanitize option and were very pleased with the end result. They cleaned and vacuumed after they were done. If you need your ducts cleaned, definitely use Pure Air !

I contacted Pure Air Duct Cleaning based on strong recommendations and their reputation for…read moreexcellent service at a fair price--and they absolutely delivered. They responded quickly to my quote request, answered all my questions, and offered a very competitive price. They also texted ahead of arrival as requested and arrived exactly on time. The duct cleaning process was thorough and professional. They protected all work areas with plastic, removed and cleaned each vent cover, sanitized them, and carefully cleaned every duct. Once finished, they vacuumed and cleaned all work areas, leaving everything even cleaner than before they arrived. The entire house smelled fresh and clean. If you need your air ducts or dryer vents cleaned, I highly recommend Pure Air Duct Cleaning.

I had problems with my air conditioner, and decided to call Homestead Heating & Air. I left a…read moredescription of my problem on Yeld, so I might get a call the next morning. Homestead responded that night, and arranged for a technician to check out my problem. Raymond said the air conditioner was fine, but one of the ducts needed repair. The last time the ductwork was repaired was in 2015 after a F4 tornado had destroyed a good portion of the roof. Raymond took pictures of the attic to show me where the damage had occurred, and that the previous contractor may have not fully restored the insulation or sufficiently restored the ductwork. I agreed to complete new ductwork and insulation. The repairs were done in a timely manner by Homestead's staff, and Raymond came back to see if the repairs were done right. He also said that they would come back by again to replace all the vents, but at no cost to me! I told him that this was the coolest I've ever been since I had moved into my present home! The cost was in a range for my specific size home. A little over $16,000, but I had checked around, and I found out that the price was reasonable for what I requested to have done. I'm very pleased with the staff, and attention to every step of the repairs. I'm not in the custom of writing reviews unless I explicitly run across a business that really cares about their customers, and Homestead IS one of those companies that met or exceeded my expectations. I was more than satisfied with their work.

We had them here for an inspection and estimate of our vents for cleaning. I found Raymond to be…read morevery knowledgeable and honest. He gave us a fair price and was easy to communicate with. He didn't hard sell, he was just honestly a good guy and I will continue to call him in the future.

John, Did a great job!…read more Timely and quality of work was as expected. Replaced my pilot and got the fireplace working again.

They responded very quickly and it was not the cheapest but they came out right away and got it…read moredone! We had a very dirty chimney which we believe was causing us allergies over the last year or so. But ever since they came out to do a chimney sweep it's been a lot better. They were very professional and they text me when they were on the way so it was great!

No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Pricing was clear. No hidden stuff/games. The tech was on time, took photos of the work. Honest…read morefolks. Highly recommend.

From the owner: Dallas! We're your local dryer vent and duct cleaning specialists! From improving your dryer’s…read moreefficiency to enhancing your home's air quality, we're dedicated to ensuring your home is safer and more comfortable. If you're ready for cleaner air and a smoother-running dryer, connect with us today! For easy scheduling or more information head to our website. dryerventheroes.com/dallas

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?

Highly professional team. They arrived on time, worked efficiently, and improved the airflow…read morethroughout our home. Worth every penny. Highly recommend!

Investments equipment (using home vaccum)is not professional. After complained the first guy did…read morenot do right then send a second.