They handle European cars that average shops do not. Also extremely fair labor cost on my visit, while doing a thorough inspection. Moreover, they called me with updates during the day. I had a great experience. read more

I give this place an A+. Louie is the owner and the master mechanic. He is an expert in his field and his pricing is fair. His turnaround time is quick and he explains everything to you. I love his transparency as most mechanics I have seen in the past were crooks. You won't regret going here. read more

I've used Louie for servicing my GLK350 a few times and the experience was always great. I made the mistake of taking the car to a mom and pop Mercedes shop for a service B because I was in the area for work and it was convenient. When I picked up the car, I was told the car's engine and transmission mounts needed to be replaced. The car has 105K miles so I expecting to have some replacements needed, but didn't expect this. I left without agreeing to the work and took the car to Advanced Imports the next day for a 2nd opinion and Louie quickly told me it was rare to replace those mounts but he would check it out. His findings were correct and the mounts did not show any signs of needing to be replaced, which was great to hear. Louie saved me a lot of money and headache on this one. The next time my car needs a service, Advanced Imports will be getting a call from me. Appreciate his honesty and professionalism. read more

Good service technician. He is very honest and was also reasonable. I got my MDX serviced and will definitely recommend and also take my MDX for all my future repairs read more

Louie is a great guy. He knows what he's doing and is very easy to work with.

I don't believe I haven't reviewed Louie at Advanced Imports yet! Louie has been our family's mechanic for years. We've relied on him to fix cars for us and all our kids (old, second hand vehicles for all of them until they were able to buy their own), so you can imagine the range of problems we've brought. He is good with both foreign and domestic vehicles, friendly, and reliable. I'm grateful to have him to turn to when we need help. read more

Louie is seriously a nice guy who's always looking out for his customers. He really cares about what they need and want. When I brought in my 2003 BMW 325i for a front struts replacement, Louie checked it out and gave me a reasonable price quote right away. Definitely gonna recommend this place to others, and I'll come back here if I need anything else! read more

Heard they did a great job through a family member and decided to get my car serviced here. The Lexus service center said my car needed extra services I was skeptical about since it is still fairly new so I got a second opinion here and am so glad I did because Louie knows his stuff, is super helpful, genuine, friendly, and saved me money I didn't need to spend. Probably the best experience I've had with car servicing and will be coming back in the future! read more

Great Work done by Louie, for my oil change and replacing my spark plugs and also coils, he was upfront with the diagnostic results, I will be returning soon for future service read more

There are many car mechanics around the Bay, but if one wants to get: * Personalized service * Detailed attention * Professionalism * Impeccable quality * Timely execution Let me recommend Advanced Imports Auto Care in South San Jose read more

Our car (Chevy Impala) needed a fan to cool the radiator. We called and got an appropriate price for repair. Lowie was very professional. He answered all my questions and got my car fixed in One day. It's hard to find an honest shop that you can trust! Louie was wonderful. I hope to do other business with him. I will defiantly bring my cars here for repairs. read more

Louie is a fantastic guy. He has helped me on many occasions and always gets the job done. One time he even repaired my trunk for free. Service is always fast and reliable. read more

I stopped by this morning on a whim to see if they had time for an oil change. A gentleman named Franklin was able to stop what he was doing and change my oil right away. No up-selling, just a nice oil change and a very reasonable price. Looking forward to going back! read more

I've been taking my BMW 330Xi, BMW 325Ci, and Lexus RX300 to Advanced Import on Winfield Boulevard for many years. Franklin is a honest individual. I trust him and he has treated me well with a lot of good advice. One weekend, my wife's car had a fan belt break on Highway 85. The car was towed by AAA to Advanced Import. Fortunately Franklin was there and he had the car repaired by the end of the day. The only issue I have in general is the lack of available parking space. However, it is located within walking distance to the light rail station, which is convenient for me. I normally will schedule an appointment, drop off the car early in the morning, and walk to the light rail station to get to work. read more

This was my first experience with Franklin. Talk about a "breath of fresh air"! He is a real professional, and he explains exactly what the job entails. You automatically get the feeling that you're dealing with a very competent person. My car (2003 4Runner) was ready when Franklin said it would be. The noisy bearing has been replaced, and I have found a great mechanic. What a great feeling! read more

I'm the owner of the Lexus that Shelly M. wrote about and her review is 100% correct. I won't add to the details other than to say, it's really too bad that Franklin breached our trust the way he did. He truly seems like a nice guy and his mechanic actually did quality work on my car. He made a mistake though. A HUGE lapse in judgment. A mechanic should NEVER use a customer's car for personal errands on the weekend, especially to the extent that he did. He abused my car to the point of completely trashing a tire. And then, when I picked up the car, totally blamed the problem on the car! He just had no idea of what we already knew. Bad karma. Here's how it looked the night I picked it up. It had 8,000 miles on it and was rotated from the rear 2,000 miles ago. http://s3-media3.ak.yelpcdn.com/bphoto/8r_N36B-DJUyQiUhTZAaIg/l.jpg If you entrusted your house, pet or child to someone, abused them and then denied it, would you still consider them trustworthy? Of course you wouldn't. The bottom line is: use your instincts and trust your gut. It's a better judge of character than Yelp is! read more

Very enthusiastic and honorable guy. I have a bmw 3 2001, one time had problem with smog check, because the dealer replaced a recall of air bag and cleared all data of on boarding computer. Called dealer up and they claim they would never touch the battery and have nothing to do with it. And won't tell me what to do. So back to franklin, he hooked up the odbii monotor, collect the data and found out rhe cat sensor has not got enough data. He told me to drive up to the near by hill and come back, it will be ready. Sure enough, it did. If i knew it, i wont waste all the time driving to the city and frustrated with it keeps telling me not ready. Next time i always bring my car to Franklin for service. read more

I've never had a problem with Louie's work, always professional, courteous, and reasonably priced. He's worked on my cars and my parents cars. I always refer my family and friends to him. I'll be a customer for life! Great job Louie! read more

Douglas A My car started smelling funny as i was driving it. I thought it was some faulty wiring. So, I took it in to Advanced Imports to have it checked out. I've taken all of my cars there because not only does he do excellent work, he does it at a very reasonable price. Anyway, come to find out, it turned out to be the water pump and other stuff having to do with the water system. I thought it would be very expensive, but, it wasn't. He charged me a very reasonable price. Thank you, Louie, for being the honest mechanic you are. I know that when I take my car to his shop, i'm going to receive excellent quality work from him read more

My wife and I have been taking our vehicles to Advance Imports for over 15 years and the service and dependability have always been top notch. It's never a problem getting the work done and we've never been disappointed in the outcome. Louie and Franklin - before, have great people skills and are accommodating to our schedules. For us, having a mechanic you can trust is a big comfort. I don't even remember ever shopping them on price. Peace of mind and quality of the work are number one to me. read more

I've been going here for years, great work, really thorough and personable. Very quick and communicative too!

Came here for a oil leak. oil filter housing gasket for my bmw. what end up happening was they never changed the gasket at all didn't touch my car at all. So my car was still leaking oil took it back with them told me they couldn't do nothing about it because I provided the part no warranty so I took it to a different auto repair shop they showed me they never replaced the gasket at all gasket was cracked and old I was there when they took the gasket off my car wasn't the one I purchased I got ripped off that's why I don't trust mechanics at all unless I'm there looking as there doing the job I don't recommend this place don't be fooled.. read more

Uggh-- I really hate changing my original 5 star rating, but with what I experienced I feel compelled to relay the information. First let me say I think Franklin is a nice guy and is a competent mechanic. I don't write this review out of any ill-will, so here's my story: My husband dropped off our Lexus IS300 on Wednesday night, it needed extensive work (catalytic converter, sensors etc) so we knew it would take several days, no prob. Franklin had our car over that weekend. On Sunday morning at 10:50am I got a call from the San Jose Police Dept asking if I knew who had my car. I said "yes, my mechanic" they then informed me that it had been reported to them that a man was driving my car recklessly and almost hit a pedestrian in the parking lot of a liquor store at Branham Lane and Ross Ave. The driver then preceded to park in the handicap space (we do not have a handicap placard) of the liquor store. The pedestrian approached the driver and said "hey, you almost hit me". The driver then called the person he almost ran over a "stupid pedestrian" at which time the person called the police and stated what happened and also mentioned that the driver "smelled of alcohol". The vehicle was gone before the police could arrive. At first I was thinking that maybe our car had been stolen, but after meeting w/ the police officer I was fairly sure based on the description it was Franklin :-( On Tuesday Franklin called my husband to let him know the vehicle was finished and my husband went to pick it up (we hadn't mentioned to him the whole "incident" yet). Franklin pointed out to my husband that the right front tire had an "alignment" issue. My husband was absolutely shocked to see the right front tire was completely bald, I mean there was absolutley no tread left! The tires only had 8000 miles on them and had recently been rotated, we know that it was not like that when we dropped off the vehicle. My husband kept his cool and immediately took the vehicle over to just tires down the street. They took one look and said there is no way that was done with just normal driving. The following day I confronted Franklin with what I knew...the vehicle had been driven recklessly and because of that, the tires (and who knows what else) sustained damage. He did agree to replace 2 tires and have the car aligned. I went straight over to Just Tires and when the employee saw the tire he said, "Holy smokes, who did that?!" so you know it was pretty bad! After the work was done I asked the employee how the alignment was and he replied (not knowing anything about what happened) "it was pretty bad, it looked like the car hit something". YIKES!! So since I don't know what happened before or after the liquor store incident, I can only speculate that the car was possibly ran into a curb which threw off the alignment so bad that when it was driven further it wore that tire right down to nothing--who knows. I do know that he lost mine and my husband's trust, which really sucks because I thought I had finally found a honorable mechanic. :-( read more

Love Advanced Import Car Service. I had a suspicious report of an oil leak by Goodyear when I took my car in for an oil change, after which I noticed the car was in fact dripping oil. Yet, it had never had leaked before. They wanted over $100 to replace an oil pan gasket. I said no thanks. I took the car to Franklin at Advanced Import Car Service. He put it up on the rack, cleaned out the oil that had leaked, looked around, turned one screw 1/4 of an inch which was causing the leak. And my cost? Nothing. He said he didn't "do anything." Franklin's my new Honda mechanic - hand's down! read more

Louie is the best mechanic, he is patient, excellent quality of work, affordable and in timely fashion. Give a you positive recommendations.

My car had been acting up for over a week, and I had been wary of taking into a shop for fear that it would kill my pocketbook. I drive a Jaguar S-Type and every time I take it into the shop, for whatever reason, I come out with a bill that's easily over two to three hundred dollars (even for minor things). I took it into Advanced Import Car Service today (which I found on Yelp btw) and was met by the owner Franklin. He hooks my car up to a diagnostic tablet and finds that my car's computer had a few glitches which caused my car to drive abnormally. In total my car's computer had almost 30 errors. The whole process took about 20 minutes and my car was fixed. The best part was that he charged me NOTHING. He sent me home and told me that if my car continued to act up on the drive home to bring it back the next morning. Thankfully whatever he did seems to have stopped my car for stuttering. He could have easily taken advantage of me and made some BS up about my car (like a lot of the shops in the area do). Instead he took time out of his day to help me out for free. Either way he's made a customer for life and I would recommend his service to anyone who needs work done on their cars. read more

Today Franklin did me a small favor that meant a lot to me! Any other mechanic would of charged me for it! My cigaret lighter was not working, and he thought me not to use cellar phone charger on it because it will below the fuse! So he installed me a fuse and adjusted the pins that holds the cigaret lighter and showed me a new adapter that I didn't know my car had for the phone charger and got a penny out of my cigaret lighter hole that fell in before and was stuck that maybe caused the fuse to blowout! All for free of charge! Thanks Franklin ! read more

Had a check engine light come on after taking my car to another place for an oil change. Brought it in and Franklin asked me to come back in a few hours. Diagnosed the check engine light (oil change place had disconnected air intake hose), he also did my 30k mile service. Asked me to come back Tuesday to get my rear brakes done as he didn't want to use sub-par parts today. Truly a competent person. Looking forward to using his shop for all my car maintenance needs. read more

Terrific, honest mechanic! Franklin is wonderful!

Franklin and the crew are awesome. It all started 6-7 years ago when I called around for a timing belt replacement and Franklin quoted the best price. Since then, I've always brought my cars here and have done lots of major and minor services. Franklin really knows how to track down a problem and get you back on the road asap. He has always stood behind both the parts and labor on any job. On top of the quality work, both he and his crew are always cheery and a pleasure to talk to. I totally trust Advanced Import with my vehicles. read more

In the past I have been taking my BMW 325i for service/repairs to the dealership since it was still covered under warranty. Since the warranty expired, I had to find a good bmw mechanic. I found Advance Import Car Service. The nice part it was also located near my house so that was a big plus. I called Franklin to schedule a overdue maintenance service and he was able to get me in within a few days. I took my bmw to Franklin in the morning and got by car back the same day in the afternoon. I was very pleased with the service and the car runs great. read more

Love this place!! I was referred by another friend of mine and I just can't say enough great things about the level of service. Franklin is a great guy and I would highly recommend anyone to go there. read more

Best mechanic I have ever been to. Replaced my parts in one day. Due to manufacturers error had to get a second replacement and they did it on warranty same day no questions asked. Definitely recommended. read more

Awesome customer service. Job well done professionally. Louie is very knowledgeable of his profession, fast and courteous. But what I like the most, I paid a fraction of a price compare to dealership. Will send my family and friends. Very well recommend . Thanks Louie. And anybody reading this and planning to service your car, don't forget to mention "Jessie's deal" for extra discount. read more

Alex is the Best very honest and very competitive fair pricing, very knowledgeable and gets the job done when promised I highly recommend Alex and his shop and I am getting the word out when you use advanced imports auto care it's a win win...!!! read more

I brought my.mother in law's 2000 runner with 100kmiles on it and check engine. Since change oil is the only service to keep the car keep on running for 17yrs there are so many to replace, brakes, belts just to name a few and even the water pump is leaking. Oh boy I'll be working IT to pay for this car I said. Louie work on the car professional, very knowledgeable . After 4 days on his shop now the worse part, how much I'm going to pay for.the tons.of work.done on this.car. I was so happy, I pay so much cheaper than the price the.dealership quoted me. Thanks Louie the car run like new again not to worry when it will stall. Will recommend to family and friends. read more

I took my 2008 BMW X5 for repair and Louie and Alex gave me a better price than the dealer. I was very satisfied with the work they did to my car. I recommend Advanced Imports to anyone read more

Alex has worked on my vehicles since the start from when my car breaks down or needs any maintenance. He is very professional and reiable. His shop gives the best prices that can't be beat. I have never had a problem with Alex best mechanic I know. read more

I had an awesome experience here, i came in and talk with Alex, he was really friendly and had worked on my car multiple times, he worked on my 545i BMW and every time i need his help he been there ready to take care of me, last time i visit him my car got stuck and he was able to find me a tow truck to take my car to him and no longer than a day my car was ready for me to pick up, excellent work and friendly guy, he delivers his work all the time without any fault! love this place!! read more

I had taken my wife's Toyota Siena to Advanced Import for an oil leak and got the car back same day and have not had any issues since fixing it. Franklin is always kind enough to provide his insights on the issue, his fix and how we can better maintain our car. Thanks Franklin. read more