This is a wonderful automotive shop, we had such a great experience! Unfortunately, my husband's car broke down suddenly and we didn't know any nearby shops to take it too. Luckily, we got it towed and this shop was listed under AAA. The owner of the shop was so friendly and attentive. He was able to diagnose the problem immediately. We felt really relieved to know the source of the issue and he reassured us that he would order the part. We dropped off the car on Thursday and were able to pick it up the next Monday. He was so nice that he had fixed some other things that he found and the price was really affordable at the end. We're so happy we found this shop and we'll definitely come here if we have any automotive needs! read more

Amazing service and customer service, lm so happy, will be my place and recommendations this place

I called the phone number and there was a lady answered, her name was Qui. Took down all my notes and she told me to her at the shop (Alliance Automotive) Upon arrival, there was no one to be found and all office doors were locked. Called her back again, she diverted me to Willow Glen Electric. Arrived over there, and she was no where to be found to collect my info and keys before service. A mechanic from next door SMOG check place had to let me in, and I had to re-explain everything that was going on. (the place was very ran-down) After when I got home and not being able to see anyone all day from the abandoned yard, I called in for the diagnosis charge, I kept calling in to when the estimate will be provided , and every time I would call, the lady who always answers the phone, would be always driving and had me on speakerphone. - NOTE: NO ESTIMATE WAS NEVER SENT very unprofessional to not meet me on site, and to clearly be always driving. If I was a shop owner, I would always make time for my customers to meet and greet them ON-SITE! to make sure they are well taken care of , if you are a small company. Customer focus is always #1. I'll never be back. read more

AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric (same owner, same manager) in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic. read more

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Outstanding Service from a Team You Can Trust - Alliance Automotive on Shaw Ave, San Jose A couple of months ago, I was having major problems with my 2007 BMW 328i. It wasn't passing the smog test, and despite multiple visits, my regular mechanic couldn't figure out why. We replaced several parts out of desperation, but nothing worked. Eventually, I gave in and took it to the BMW dealership, where I was charged several thousand dollars--only for them to tell me they still couldn't fix the issue. Frustrated and out of options, I visited Willow Glen Auto Electric on Almaden Road to deal with a separate battery issue. They resolved the electrical problem and, after hearing my smog troubles, referred me to Alliance Automotive on Shaw Ave. That recommendation changed everything. Alliance Automotive took the time to really diagnose the issue. After a few days and replacing a couple of key parts, they solved the problem completely. Not only did they fix the car--they also took care of the smog testing for me and got everything squared away. I can't say enough good things about this shop. The team is friendly, honest, and incredibly knowledgeable. Moe, Eddie, and the rest of the crew are top-notch mechanics and excellent diagnosticians. Their prices are very fair, and most importantly, they're a shop you can truly trust. Patrick read more

Moe is Great! I'm very skeptical on auto repair places. Last year I was stuck in a pinch. My transmission went out in my 2016 Jeep wrangler stuck in down town San Jose. Had AAA. Tow it to one of their preferred mechanics. He took care of the issue dropped a reman in. A month into it something went wrong wasn't shifting. Of course I'm pissed. Now said bring it back he fixed no problem. Was a circuit issue completely out of his control. Bad part from Jaspers. Got it back been driving great. Had that notorious jeep tick going on recently. Brought it back to him. Great price! I'm ready to keep throwing money into my jeep. I love this car. But he was honest. Told me I didn't have to do this or that right now let's just getting it running good and quiet. I appreciate that. Honesty is huge for me with mechanics. I'll pay no problem just be honest with me. Moe is exactly that. In a couple months I'll bring the jeep back so he can rebuild the other header before that one starts ticking read more

This is the best shop in the entire bay area. I used to live closer and have since relocated to SF, but this shop is well worth the drive every time. They are trustworthy and I can always count on fair, competitive pricing. Moe, in particular, is exceptional and goes the extra mile to make me feel comfortable. He explains things thoroughly to me and is very personable. As a young woman, going into auto shops can be intimidating, but Moe has been warm and welcoming to me from the beginning and I have been a very happy customer of his for over three years. I highly recommend this shop for all your auto service needs. read more

I have been coming here for years. They have never let me down. Always diagnose the problem quickly and fix it correctly with no recurring issues. Fair and very honest. I bring all my cars here for everything. Engine work, brakes, fluid changes etc. They work on all types of cars I have brought American, German, and Japanese cars here. Always an excellent job. Nowadays it's very hard to find a skilled and honest shop. You will find that here. Posting this out of appreciation always feel like a satisfied customer leaving here. Keep it up guys read more

I highly recommend Alliance Automotive. They were able to locate and fix the problem in 2 days, another place took 6 weeks and never was able to fix the problem. They made me feel like family. I went into the shop as a single woman and they did not take advantage of that and try to over charge me, or charge me for things that weren't necessary. They were very honest. They rate A+ in all categories in my estimation. read more

Awesome service, clear communication, no upselling -- I am a huge fan of Alliance Automotive! Very trustworthy mechanic at a fair price, hard to find in the Bay Area -- breath of fresh air. They are a AAA approved auto repair facility, too. Highly recommend! read more

JF Dean was to the point and straight-forward. He will give you an honest answer to resolve any repair issues. My son`s 2009 Toyota Tacoma rear end bearings were replaced within days at a reasonable price. I recommend Alliance Automotive. read more

Dean is a strait shooter. He will not pressure you to have something done. I wanted something done and recommended I do not it. I ended up having him fix something I started but messed up. His prices are good and he even allowed me to use a OEM part that I had gotten from the dealer. read more

Worked with Alliance Automotive for repairs on my vehicle. The whole process was quick and convenient. Dean was great to work with. I would use Alliance Automotive in the future. read more

Dean has been working on all my cars for the last 25 years. I won't take it anywhere else he won't blow smoke up your ass. I just brought my 2010 tundra in and I'm very pleased with the service I always recieve. read more

Was really rude on the phone. I called to ask how much it would be to take a look at my car that's not driving well. He said well I don't know I gotta look at it first , I don't know what's wrong with your car. .... That wasn't even my question. Of course he has to look at my car first to see if he can fix it and then let me know at that time how much it would be. I started to explain that it's leaking and won't accelerate well. Idk why he felt like he had to say it literally 3 times, but again he said well I don't know because I don't know what's wrong with your car I need to look at it, so I don't know how much it'll be. Agh, wasn't my question. I said that I understand he has to look at it first to tell me how much it could be to fix it. I asked how much for a diagnostics on my car, and that I know he needs to look at it first to see what's the problem. ..... He said $145 to see it. Jesus.... I was referred to him by a friend and honestly I was recently excited to go to him because she only had good things to say. Sadly, I literally felt horrible after the call and definitely won't be going to him. Sorry Dean :/ read more

They go above and beyond expectations and at a much better price then others. Quick and efficient. Dean, the owner takes great care of his customers. I almost got my repair at another shop, because the other shop was much closer but after they quoted me a huge price, I called Alliance to give me a quote - did not tell them what the other place quoted, and not only did he come in at a lower price but finished the work quicker. I highly recommend Alliance Automotive for all your repairs! Thanks Dean read more

I came here today to get my wheels aligned, as a walk-in, I wasn't sure if they can finish it in 2 hours (I had another appt), the owner asked the tech if he can do it, and they took my keys and got it done in about a hour. The waiting area is very clean and the couch is very comfortable. They have Keurig machine for coffee. Overall, the best auto mechanic experience I EVER had. As much as I hate waiting, I didn't mind waiting here. Parking is kind tricky, but no big deal. Highly recommend place and I will be a regular here, hopefully only for maintenance. read more

Alliance Automotive - Very comfortable waiting area - Auto Repair Near Me - San Jose, California

The best auto repair in San Jose bar none. Dean is honest and reliable! We have all our cars serviced by Dean. Even those still under warranty. Recommend Alliance without a second thought. read more

Dean is a genuine, knowledgeable and trustworthy guy!! I am moving x-country and needed a once-over for my car, including an oil change, tire rotation, fluid top-off, and brake check. I called two days before and Dean fit me in. This was the first time I have been to Alliance Auto and I wish I had found them earlier! Unlike other mechanics I have used, Dean did not try to push me into any unnecessary repairs etc. And the rate was very reasonable. All in all, it was a great experience and I would recommend him and his employees to anyone! read more

Didnt want to take my car there sounded rude over the phone said he couldnt use my parts cuz he wouldnt make money off of it his price was way above everyone elses doesnt sound like someone good to deal with read more

I *heart* Dean and his team's expertise! Comprehensive care, prompt, friendly, competent, AND informative. I always leave feeling like I know more about my car, and that I'd supported good-quality business! The only place I get my oil changed... which I'll be doing again tomorrow, which is what prompted/reminded me to write a note =) read more

This place is great! Prompt service and a great oil change and totally reasonable prices. Coming back soon to get my transmission fluid replaced. read more

You want a mechanic you can trust, who will fix your car and not waste your time trying to make extra money on you, Dean is your guy. We had a mechanic we had used for about 30 years, but he decided to retire and closed his shop. He referred us to Dean at Alliance Automotive. We couldn't be happier. From our first visit Dean was open and honest. He always recommends what we could do, but makes it clear what is necessary and what can wait. He does a great job, has always been able to take our cars right away, and usually returns them within a day. His rates are fair and our bills always seem reasonable for the work he does. read more

Dean has been working on my cars since I was 16. No matter what the issue was he was always able to diagnose it and insight me on what needed to be done. My father has also been taking his vehicles here for longer then I can remember. Alliance has the most reasonable prices in the valley and the BEST service. I currently have a 1997 Ford Escort and the struts were rusted and about to fall off. Dean sourced some used parts for this repair to save some $$$. Now that's what I call service. I would not take my cars anywhere else. read more

Trustworthy, knowledgeable and great customer service from this company. Dean always thinks of how he can get the work done in a timely manner and save you money. I highly recommend that you have any type of work done at this business. read more

These boys have been taking care of my family's cars for over a decade - seven different cars both foreign and domestic. There are not many people I trust to work on my cars but I am always confident leaving my cars here. They are very friendly, prompt, and call with any questions or if there is going to be a small variation in price for whatever reason. They are excellent at communicating what is going on. There is nothing shady about this place. I wholeheartedly recommend them. read more

I found Alliance via AAA, and checked the reviews on Yelp before calling. I left a message and Dean called me back within an hour, was able to squeeze us in on my requested day, so I brought my newly purchased son's used car in to get work done that another mechanic recommended from a used car inspection. That original estimate totaled about $1600, but when Dean looked at the car, he told me NONE of the work actually needed to be done and the original estimate was quite exaggerated (I guess that other mechanic thought we'd bring the car to him for the repairs...). And he didn't charge me a dime. Wow! We have found our family's mechanic for ALL our cars now. read more

The guy I bought my truck from used to get it serviced here so I took it back for a check up. They put some new smog sensors in and it passed smog. The next time it needed smogged, I took it back again but this time things were not so good. Dean said he diagnosed the problem but was unable to fix it this time. He said it needed some cam timing gear that FUCKING FORD did'nt make anymore and that it would not pass smog. He spent a lot of time and effort to find this part including going to the junkyard to look for the it. He put the truck back together for me and did'nt charge me a thing since he could'nt fix it. Thats a good mechanic and I highly recommend this place. I hand out their cards to everyone who needs a mechanic. read more

I went to Alliance and they are Super Cool people there. They are very knowledgable and do honest work. Dean the owner was able to isolate my AC issue and recharged my AC! read more

My husband and i have used been going to Alliance Automotive for almost 10 years. Dean gives us great service at a good price. And i know that i can depend on him. We also take all of our company trucks to him for service. Highly recommend Dean @ Alliance next time you are looking for a dependable mechanic. read more

Dean is really nice and friendly. He has been taking care of my car for oil changes and tire rotations for about a year now. He is happy to check the transmission fluid to see if it needs to be changed. He gives me car maintenance tips. And the coffee/tea machine in the lobby is really yummy! read more

I love this place. I have a 2001 Honda civic and I was way overdue for a timing belt change. when I called to get a quote it was a great deal better than any of the other places that I called. They are very friendly and honest about what you need and what you can get away with. I love it because I felt like they were trying to sell me parts that I really didn't need for my car. if you're looking for a mechanic I highly recommend this place read more

Dean always takes care of me when I come here. Always straight forward and tells you like it is. No BS.

Dean does GREAT work for reasonable cost. We recently had Dean work on both of our cars. On one he did a tune up and replaced the rear brakes. On the other he replaced both front and rear brakes. All was done well and timely. We HIGHLY RECOMMEND him. read more

I took my vehicle over to Alliance Automotive because I was referred to him by another customer. Dean is honest, friendly and doesn't take advantage of those of us who 'REALLY DON'T KNOW SQUAT' about their vehicles. He was upfront and extremely professional when it comes to his business and trade. My check engine light came on and Dean knew what was wrong immediately. I had previously taken my vehicle to the dealership and they quoted me over $1,200 to fix my vehicle. Dean accomplished the same thing for only $198.00 I have since sent 3 or 4 others over to Dean's shop and he has done the same for each person. I will continue to take my vehicles over to Dean's place of business even though I live in MT View and work in San Mateo. It is totally worth the time and drive. Thanks Dean! read more

My Ford 5.4L blew out a spark plug- a common enough occurrence with this engine family. Dean knew exactly what was required and got it re-threaded in a few hours. He actually charged LESS than the estimate. read more

Dean (the owner of Alliance Automotive) has been taking care of our personal, business and employees' vehicles for almost 15 years now. Apart from being a mechanical genius, Dean is one of the most honest guys in the car business and his prices are more than reasonable. I'm a little particular about my cars and Dean is one of the few that I trust with them. read more

We have continued to use Dean as our go-to mechanic for the last two years. Very reliable service.

Yeay! I was towed here after my car was stolen, and I called this morning to find out how bad the damage was. Dean was WONDERFUL! He was so nice and helpful, and he looked at the car and had it fixed within 3 hours! He was also so generous with the pricing, saying that he didn't want me to have to pay too much since it was stolen. I will definitely be back! Thanks so much guys. read more

6 STARS!!! Service is amazingly great plus Dean is a great person to deal with and very approachable when it comes to the situation. Thank you! read more