Gave me an estimate on installing plumbing work for washer dryer which was $1400 MORE…read more the two prior estimates . told me he had to break through walls and would take two days . found a plumber to do it in 3 hours for half the price without breaking walls!!!!

Took 100's of $$$$ from me to "fix" a problem with the generator not "talking" to the electric…read morepanel in the house. Yesterday during a bombagenesis storm, the generator was still not talking to the electric panel and my basement flooded...going to cost me another fortune but it's going to a different company than Sutton. Shameful lack of skills and pathetic that their phone is never answered during an emergency. Done with them. I found another generator repair company..and I'm thrilled with them. The generator works perfectly now..It's testing itself every Friday and has kicked on during two power outages. Sutton is HORRIBLE.

Chris came to perform an annual AC inspection under my Sears Home Warranty plan. He knew about the…read more25-year-old unit and gave me tips on how to keep it running smoothly, and advised me of the benefits of my plan. He is knowledgeable, friendly, and professional. I will definitely be requesting him for my heating and cooling services through Sears and highly recommend him.

My central a/c broke down on a Wednesday, in the middle of a brutal heat wave. I have a home repair…read morecontract. When the first repairman, failed to show, we called the insurance company and they put us in contact with Chris from Universal. When he heard we had no a/c, he came on Friday night at 6pm. It was brutally hot and humid, 86 degrees inside. Not only did he show up, he had the fan motor and capacitor It needed in his pickup truck. My unit is 22 years old! I never thought he would fix it that night. Not only did he repair it, but he took the time to explain everything he was doing, and cleaned the unit as well, all while we were sweating bullets. Now not only it is running like a champ, it's blowing at least 5 degrees colder! I hope you see this Chris, I want to thank you again. The card says HVAC contractor you can trust, BElIEVE IT! 845-366-9848, ask for Chris Owies. THE BEST!

Always have had a positive experience with them. Water softner, water heater, Iron blocker, well…read morepump, holding tank, and RO system. I have been using them for over 10 years. Always have been a great result.

The folks from this group took on the installation of my whole home's plumbing needs. They…read moreoutfitted my new modular with plumbing, heating and central air. This was after the delivery was delayed by several months= a big rush to beat winter. These folks are solid and capable.

We were in dire need of air conditioning in the midst of a heat wave. We called Eugene and he came…read moreout, gave us a reasonable estimate for a Minisplit and did a perfect installation about 2 weeks later. Very professional!

This guy is a real gem. I had an issue with my heat pump that another company came out to "fix"…read morewith a $600 controller swap that did not actually fix the issue because it was not the issue at all. Eugene stopped by and not only did he tell me exactly what the problem was (bad fan motor), he did not attempt to upsell me in any way and actually said it's a pretty easy fix, if a bit cumbersome to manage. I would not hesitate to reach out to him if I needed any additional work on my HVAC system and have actually recommended him to a couple of my neighbors. Great work ethic and even better guy!

I've been a Kulk's customer for 3+ years and am very satisfied with the service I've received…read more Kulk's does the annual service on my oil burner and have fixed several plumbing problems I've had. The service personnel are on time, organized, clean and 100% effective. Appointments are easy to make and I,ve always believed I got great value for my money.

Buyer Beware: Dishonest, Unprofessional, and Unreliable…read more We had a very troubling experience with John Kulk of Kulk's Plumbing and his employees. After diagnosing an issue as a contractor error, John Kulk later changed his story to the contractor, claiming it was our fault, which caused significant confusion and delays. John Kulk then suggested we file a claim with our homeowners insurance to correct the negligence of the contractor. The next day, the contractor stated in writing that he had "conferred" with John Kulk and repeated the same question, "perhaps that could go through your homeowners' insurance??" During the service, the atmosphere was uncomfortable. John Kulk said he can't find qualified workers and complained his employees frequently argue in front of customers. We previously had to ban John Kulk's employees from our home due to their unprofessional behavior. We also faced major reliability issues; snow removal was promised but denied immediately when the first snow storm arrived. Given the overpricing and lack of professional conduct, the quality of service here has significantly declined. We do not feel comfortable having John Kulk's Plumbing in our home again. We cannot recommend this business. All statements above are true, verifiable, and protected under the Consumer Review Fairness Act. CC: NYS Division of Consumer Protection, NYS Department of Financial Services

So let's get clear on the scenario. Your tech not only said we needed a new system (which sounded…read morelike a notorious JSP tactic) but when we asked to address the issue and options with the company manager --you, Mark Anderson -- the reply was that Mark wouldn't be available since he's mostly gives talks and presentations, and that it would be he the tech, who would be making decisions regarding our options. The situation WAS urgent given that evening temperatures were in the 40s and the house needed heat. Tuesday morning we had another HVAC technician come over who diagnosed the issue within half an hour! and contacted the manufacturer soon after to remedy the situation. Not trying to "hurt" a small business, but as this interaction represents what you do, it's unacceptable. Try to imagine a customer's dissatisfaction when they're ticked off enough not to answer your call. BTW the Yelp name is my son's who regularly uses social media whereas I don't.

We've tried other companies and A-Team has been the one we go to. Always top notch service. They…read morelet you know when they are coming. First a general time and then a call when they are on the way. Weve had had Carl here a few times and he is personable and efficient. He lets you know the situation and discusses various scenarios. Doesn't try to upsell you. A-Team is the one we recommend.

Called Natural Energy Solutions two years ago when a pump went bad on our Geothermal Unit. He came…read moreand replaced it but have had issues since. Every time we called or emailed. No response. Now the unit is completely failing. Our new HVAC technician states it was the shoddy work done by Natural Energy Solutions. We would contact them but as you can see they don't respond after ruining your HVAC system.

I had been searching for someone to service my geothermal heating/cooling system about a year and a…read morehalf ago. In my search came across Natural Energy Solutions. I called and spoke with Eric, the owner, and set up an appointment. I had spoken to several other companies who said they would service/repair the system but I would have to wait up to a month for them to come. Eric said he could come within a week. He arrived when he said he would and repaired what needed to be done and charged what he said he would charge. I have been using Natural Energy Solutions for over a year and each time I have contacted Eric he responds quickly and arrives when he says or, if there is a problem, he contacts me to let me know he will be late or needs to re-schedule. Eric is honest, knowledgable and skilled. I highly recommend Natural Energy Solutions for any sustainable energy needs you have: Geothermal, Wind, Solar.

I'm a new customer based on a recommendation from a friend who lives in the area. AC on my second…read morefloor is not working. I had an appointment for a service call. They were supposed to come on Friday between 12 and 3. When no one came by 2:45, I called. The woman who answered called me back after she spoke with the technician. He got delayed at prior service call and wouldn't be able to come to me after all and they wouldn't be able to come until Monday. It is 100 degrees upstairs! I told her that their website says they work 24/7 and asked if they could send someone tonight. She said that I wasn't entitled to that service because I'm a new customer! Well, guess what? I'm a former customer now! PS - 15 minutes after I hung up I got a recommendation from another friend. I called and a technician will be at my house in a couple of hours. THAT's how you get new business!

We've been working with AHC for many years, and I truly can't say enough good things about them…read more Their technicians are incredibly knowledgeable, and everyone in the office is consistently responsive and helpful. They've diagnosed issues, replaced equipment, and kept our system running smoothly. I genuinely appreciate their team and all they've done for us.