Sadly I was wrong. The scans had to be redone elsewhere and despite me being on medicaid and…read morepreapproved for service they keep sending me threatening bills (which is illegal. You can't send a bill a medicaid patient. It's against the law) stick with Hopkins.

I have never had a problem with progression radiology until now. The communication between the…read morestaff and myself is the pits. For the receptionist to call me and tell me i read the order wrong to her and o was scheduled for the wrong test when in fact she copied the order while i was standing there. Then i get rescheduled and i told the office manager who she transferred me to thaf i was not happy as i had rescheduled other appointments to the afternoon. And that i would be there at the new scheduled time. Not once in the conversation with either was it mentioned that my appointment was canceled. I went in person, on a guy feeling to confirm the appointment. I then learned i dont have an appointment. So the communication between staff and patient stinks. It was never like this before. I get the appointment being cancelled. But at least be honest about it and not give aome bs reason about rescheduling. If i could give negative stars i would.

I've been visiting this Imaging center for 5+ years for my annual mammogram and it's always been a…read morepleasant experience. From telephone scheduling, until leaving after exam, great interactions. Everyone I've ever encountered has been very professional, and gentle. The office is easy to locate, clean waiting room, super quick self check in, great radiologist, and comfy changing rooms. I will certainly continue to have my annual exams here as they make me feel respected as a patient.

Everything from the friendly appointment staff to the docs is always first class. It's the only…read moreplace I trust for my annual mammogram. I used the The urgent care clinic for a broken wrist last year. They were wonderful.

Fast and friendly people. The desk girl was so nice . My technician Faith was very good and quick…read moreconsidering it was near lunch time! After living in Baltimore and then coming to North East this Was a pleasant place to use

I had imaging the end of March 2026. Check-in at the first desk, and main desk was fine. I was…read moreabsolutely berated by the technician Cathy/Kathy that was doing the mammogram, to the point that I left sobbing. I have never been treated so poorly at a medical office. I already followed up with the Office Manager and voiced my concerns, and she was responsive and understanding. A few details: I called a week before my appointment to have 2 accounts(married/maiden name) merged and that didn't happen/didn't show on Cathy's end so she didn't see my prior imaging. Besides that, she told me they will refuse to read my imaging since I didn't have them sent over *before* my mammogram, which is not true per the office manager. She also told me it was my responsibility to get all of my imaging sent over when that is actually dependent upon what Advanced Radiology has access to, and what they don't. I was going to just avoid having the same technician again but after talking with friends about positive experiences elsewhere, I will just try a different imaging center. The fact that she is mentioned in another review with concerns is very telling.

Advance Radiology called me to schedule a follow-up MRI appointment at my gynecologist's request. I…read moretook a day off work to go to the appointment. After changing into a gown and having needles placed in my arm, I was ready for the MRI when the technician informed me that my provider had indicated I needed to do the follow-up MRI next year, not today. I'm frustrated that the scheduler didn't check the date on the order, the front desk didn't verify it, and the technician--who poked me multiple times--didn't check either. This kind of service is unacceptable. Can you trust a place like this with your health needs? I am not !!!

I checked in on a Friday evening for a MRI. It went smoothly. The wait wasn't long either. The…read moreladies were really nice to me. I like they gave me ear pro and headphones. They even asked what music I liked and played my preference on the headphones. The MRI went well and she updated me throughout the process. I looked to see the report and it hasn't posted yet. I figure it will on Monday on Tuesday

The BEST medical imaging company ever. Always polite front…read moredesk staff, helpful too. Never rude. The parking can get tight, but can be mitigated when you book early morning appointments. They get busy and the waiting room is full at peak hours. The Breast CA doctor who reads mammograms and performs ultrasounds (sorry can't remember your name) is absolutely lovely. She speaks Spanish beautifully and her bedside manner is superb. I call her my guardian angel because you just don't find doctors like her these days. I've also had X-rays, ultrasounds and MRIs here and will keep returning.

I had an MRI at the Defense Highway location, which really is, OMG, open! The staff was friendly…read moreand courteous, and my "tech", Jeremy, was so encouraging and comforting! He really walked me through each and every scan with compassion and understanding! If you need an MRI, especially an open one, go to Chesapeake Medical Imaging's Defense Highway location, near Annapolis!

Medstar Radiology charged my husband $2549.18 for 3 MRIs and my insurance (BCBS) said we should pay…read more$633.25. The money-grubbing incompetent people at Medstar Radiology refused to listen. If we didn't pay we were refused treatment. Of course we paid. Now, basically two months later, WE had to ask for the refund!! They need their money upfront, and the hard-working people with good insurance have to wait to get our money back. Go somewhere else if possible if you want to afford your normal bills.

Took a friend for an ultrasound on 03/23/26, arrived 30 minutes early as asked to do so, and while…read morewaiting several others were late and taken before my friend, then was told (beforehand) the results (report) would be available later that day, but it wasn't. Today he was told that it could be 72 business hours before report is sent to doctor. That's next week. Medstar lied and he would have never gone there. He's in serious pain and cannot afford to wait until next week. Corporate will not respond to calls/complaints. Avoid all Medstars regardless of medical procedure needed, all they do is lie!

2.12.26 I had an…read moreappointment for an ultrasound. I appreciated Trish and the manager helping me sort out insurance coverage. They went above and beyond.

I came for a mammogram and the check in procedure is clear. Sign in. Come when called, with your…read morelicense and insurance card. Then wait to be called back. My forms were completed online and that saved time. I needed to reschedule my appointment and the staff was very accommodating.

I just wanted to give a shout out for Tiffany at the front desk of Radiology Associates in Owings…read moreMills. I was seen recently for additional tests after a mammogram and I was really worried that they would find something on my screening. After driving an hour to get there around 9 am, I was told that a machine was down and it was going to be a longer wait than anticipated. Tiffany was so professional and kind, giving me updates on the time, and I was able to sit outside in the courtyard while waiting. I was very appreciative of her kindness, especially as I was so worried about the tests I was to undergo. Thank you Tiffany!

I go to Advanced Radiology for a CT Scan with Contrast. First they want $ 22.49 as a co-pay -…read morefirst I've encountered this one, but ok, I need the scan so I pay it. The place is a zoo. Overloaded with patients - all of whom have appointments. Looks like bad scheduling. I finally get seen about 45 minutes late. The technician can't get an IV started. Calls another technician. Right arm, left arm, multiple sticks, no joy. Left hand no job. I tell them to stop. I leave and schedule with Johns Hopkins who has actual nurses who know how to start an IV and my nurse looks at my arms and hands and asks "what's going on here?" Great question! She get the vein on the first stick. A couple of weeks later, I get a check for $ 22.49. Advanced Radiology. Great I think, at least accounting has their act together. I deposit the check and it comes back as "payment stopped". Really ? Avoid these folks. They suck greatly.

So far they have canceled 3 appointments due to machine issues or staff issues. They call shortly…read morebefore the appointment is to begin to say they need to cancel. I would recommend finding another provider. They must have some serious management issues.