Waited over 7 months for a Primary doctor, Two left, one died, then another not qualified…read more New one told me that she would only help me with one problem and I have several including A-fib, severe COPD, spinal stenosis, enlarged prostate, oxygen 24 hours a day, knee replacement needed. She scheduled mri . Then stopped two prescriptions, percaset, and lorazepam with no notice!!!!!. I am in pain 24 hours a day. Severe anxiety attacks!!! Refused approved refills today . Harassing me!!!!!

NP Nancy Ann Walsh is amazing. I've seen her multiple times. She's always very polite and listens…read moreto all of my concerns without me feeling rushed. She is also very knowledgeable and does an excellent job explaining why certain things are happening to my body and what to do to treat them. I've had many doctors brush off my concerns but I feel actually listened to and taken seriously by her.

I think the doctor here was great. But why are the young ladies behind the desk always so grouchy,…read morecurt, and act like they're so put upon . Don't they realize that when you're in this place it's cause you're not feeling well and they are the frontline. They may be efficient but not too pleasant.

After being diagnosed with a chronic illness, RI Medical Imaging was yet another new doctor's…read moreoffice I visited. This visit was for a bone density scan that had been ordered by my doctor. I arrived just on time and there was only one person in the waiting room. I was surprised by how nicely decorated, new, and clean the office was. The receptionist was fairly friendly and efficient. My wait was barely 5 minutes. The x-ray technician was very nice and charismatic. She knew exactly what she was doing and I was in and out within 10-15 minutes. My visit was exactly what the ideal office visit should be, quick and efficient with competent staff. RI Medical Imaging will be my go to office for x-rays and alike in the future.

I recently came here for medical imaging and I found the staff very friendly and very caring…read more The lady that showed me my room was very patient and her demeanor was very attentive. The process was very professional and very prompt. I was very happy with my experience here. The parking situation could be a challenge during peak hours, but it's free.

CHECK PRICES THEY ARE THE WORST.....I booked an appt for an MRI of my hand before surgery and was…read moretold I had to pay the balance of my deductible which was $750. I asked how much without insurance because last time it was $450 and was told without insurance it was $550. I get the increase things cost more. I called Blue Cross and they told me they can charge what they want even though it was wrong. I questioned the price with RIMI and the girl was so rude then she hung up on me. So now I'm going to RI Hosp for $450. You have to question everything, no wonder this place has so few stars and Blue Cross allows it. Whoever is in the billing office, You need to be fired.

I have been to 3 locations..Cranston, ATMED medical building and Atwood Avenue across from ATMED!…read more All I can say is I have been satisfied with all experiences at each location. I have never had any issues with any receptionists and have found them to be very pleasant and helpful. I've had ultrasounds at the Atwood Avenue and Cranston locations...each time I was very impressed with the technicians. Now granted, some were more sociable than others and once I had a tech that, in my opinion didn't seem as thorough as the others; however, once I mentioned where I had an issue, she was totally receptive and checked the area. I just feel that everyone is different and has their own way of doing things..but 99% of the people I have come across respond well to suggestions if done so with the right attitude! Personally, I feel that all were very competent , professional and considerate. I must say that the technician that performed my ultrasound today, Adrian, was incredibly sensitive, kind, professional and perfect in every way! She took her time and did the most thorough ultrasound of my neck that I have ever had. I cannot say enough wonderful things about her! I am a retired RN and it's refreshing to meet a fairly new (3 years) health professional that takes such pride in her profession and is so kind and thoughtful. She was very easy to speak with and answered every question very professionally and intelligently! I would highly recommend any of the 3 locations that I have visited!

Tried to log into their website it errors out on every browser I tried I found that it is…read morenon-existent.

I will not be going back to this urgent care. The Dr. that day was Dr. K. He has terrible people…read moreskills and did not listen to anything I had to say. I went in with GI issues and he was trying to convince me I had a uti or basic indigestion, when I knew it was something more serious. Nothing I described sounded anything like a uti. It really made me appreciate how good my own doctor is because this guy is terrible. They hardly do any real testing there also. This visit was a total waste of time and cost me over $100

I have never been a fan of the corporate "Concentra care" but having frequented this location since…read moreI was a little kid, old habits tend to die hard. Over the years, this urgent care location has fallen under various owners and is currently owned by Concentra. The building itself is nice and located right off of the main road (and alongside Rite Aid pharmacy). As for the inside, it is pretty bare bones, all the signs have been changed to the Concentra blue and orange colors but everything else has remained the same. This location is not the best to visit if you need to see a doctor or nurse in a timely fashion, as each time I have visited the wait for anything other than blood work has been at least an hour. There is usually only one medical assistant on duty at the front desk and I'm sure this attributes to the wait time. As far as Urgent Cares go, I'd say this location is pretty standard. The doctors are knowledgeable and as helpful as they can be, but they do seem a bit overworked and understaffed. The shining lights of this Concentra are the Primary care doctor, Diane Dubois-Hall and her medical assistant Ann. I feel truly blessed to have met Dr. Hall as she is a rare gem. I love her down to earth approach to things and she never makes you feel bad about anything, if there is a problem she is ready with different ways to handle the situation. She will always give her honest opinion and genuinely cares about her patients, this is not just a job to her but clearly something she was born to do. The medical assistant Ann manages things at the front desk like a pro and if I call for anything she always goes above and beyond to help. I visit once a month on my lunch break to get a B-12 shot; she opens the office during lunch hours for me when she notices my car pull into the parking lot! I see this personalized care as going above and beyond, a true rarity with medical offices these days. Dr. Hall and Ann will be leaving for their own practice independent of Concentra in about two months. I certainly cannot blame them for wanting to leave the corporate medicine bubble, and fully intend on following them to their new practice. Concentra itself gets two stars; but Dr. Hall and her new practice will certainly be receiving 5 stars from me, upon it's opening.