Michael was almost immediately available, provided an honest diagnosis, ordered appropriate parts…read morethe first time, returned to install the parts promptly, and his pricing was very fair. I highly recommend for your appliance repair needs.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

Quick and less price than others. Replaced the washing machine seal on my old LG and cleaned it…read moreout. Doesn't smell like mildew anymore when I wash my clothes. Great service!

The excellent reviews are true. Very professional and able to come the same day. Fixed a Samsung…read morerefrigerator.

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Robin is absolutely rude! She has no customer service skills whatsoever. They service a building I…read morelive in and we often have to have the property manager follow up to get service. They don't contact the correct tenant to get access to the building.

Excellent and friendly service from the scheduler to the repairman. He saw an imperfection we did…read morenot even notice and ordered a new part!

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

A technician came out and analyzed the issue with my washing machine, which I already knew was the…read moreissue. I had watched videos on YouTube, had my manual and gone through the steps to figure out the problem, so I did appreciate the correct diagnosis. After that it was downhill. He proceeded to lie about the cost of the part. He proceeds to tell me the part is over $100. It's not. On Amazon it's $17. He then tells me to place the part would cost $400. The washing machine cost $475. It's a GE top load. Why would you pay just as much to fix it as a new one would cost. When questioned about both, he had no response. It made me feel as though he saw a woman and was going to take advantage of the situation. If you are a woman, proceed with caution or do your research prior to calling them. I wasted $150. I bought the part for $17 and a friend installed it. My machine works fine.

Horrible customer service. Owner answered the phone and I asked for the person I spoke with…read moreyesterday and she says it's irrelevant and she owns the business. I needed the name to provide to my home warranty company. Rude and unprofessional and gives bad information to home warranty to not cover repair