Ethan studied our problem and made recommendations for a solution. We'll give it a few days and…read moremake a decision.

We were so impressed with the crew from Legacy. They were very respectful and incredibly hard…read moreworking! They even kindly got done additional work that wasn't originally on the schedule. Shout out to MITCH, ROBERTO, JESSE, and JOSE! They did an amazing job replacing all our toilets and faucets and garbage disposal. Highly recommend!!

We have had excellent experiences with Nevada Residential Services (NRS) in the past with…read morereplacement of our AC units. When NRS offered to inspect our water system, we jumped at the offer. When you live in the desert, you can't take any chances with your AC or water systems. Both can turn into expensive issues very quickly. During our inspection, Arturo with NRS noticed some corrosion and possible past leak at our water heater connections. Chances are these connections are original to our 2004 condo and since we have neighbors downstairs, we want to avoid any leaks that could result in issues that could affect both units. The NRS Team presented us with an estimate that we were pleased with and we scheduled Arturo for today. Arturo called ahead when he was enroute (we appreciate that) and was onsite in no time. Arturo took the time to explain what he would be doing to eliminate a possible issue and make our system more secure. Changing out the old hoses (over 20 years old) and connections to solid copper piping and new connections gives us the peace of mind that you need with plumbing. He also configured it so should we need to replace the hot water heater, the new copper fittings will be easy to disconnect & reconnect. Arturo did an amazing job, kept us informed as he worked and the work area was spotless when he was finished. A true gentleman & professional. Many THANKS to Arturo and the NRS Team for spotting a potential plumbing issue and providing a great solution. That's what every homeowner expects. We would highly recommend Nevada Residential Services for your AC and plumbing needs. Sincerely, Lee & James Duncan

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

Highly recommend! We just had 4 AC units installed in our house in Anthem. Wonderful experience,…read morevery fair pricing, and felt taken care of the entire process. Josh (owner) came out for the bid, and walked us through everything, then his team came out the next day to install. They were super professional, quick, and helped me download the Ecobee app and walked me through all the functionality. The owner stayed late at night to make sure everything was running smoothly. Top notch team. Highly recommend!

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

They used to be called Lees plumbing about a year ago when they came to my place. They were…read moresupposed to clean out the, I think it was the blower and install a UV light for my heater unit. My son went in the attic recently and he says there is no UV light. They charged me 2k. You have to really watch these guys. I just had a big problem with Semper Fi. Scamming is bad here in Vegas. Didn't have this problem in San Diego.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

I am a new customer of Alpha Air and I am very very happy with the outstanding service by Arthur (…read morethe owner) He came on time as scheduled! He was very efficient, professional, patient and very thorough! He went far and beyond the required services - adjusted and fixed the flaws from my previous HVAC. His fees and parts prices are very fair and reasonable. Thank you Arthur! Definitely will recommend to my friends.

Called Alpha Air because they were the company that installed my HVAC system 7 years ago and I was…read morevery satisfied with that. Moving forward, my A/C needed repair as it was not working at all. They came out during regular business hours the next day and although it took Matt a few hours to diagnose the problem, I appreciated the thoroughness. He fixed the problem, a burned out contactor. The part was covered under the factory warranty. It took him approximately 40 min to replace the part. After the service was complete, the labor charge was $250/hour X 2 hours of labor. After some negotiation, they reduced it to one hour, however, from my research the usual and customary labor fee in Las Vegas is $75-150/hour. I was going to sign up for their biannual plan for cleaning and maintenance of HVAC but , heaven forbid they find something wrong, I can't afford the labor that would go along with the repair! I feel that while Alpha Air is a good company, their labor fees are extraordinarily high. I hope to find a more reasonable company for future use.

Second install with this company. And it was a TOUGH one…read more Not only was it 120 degrees outside, and much hotter in the attic, they had to pull in and out the new and old air handler through a small access panel, all while it was over 130 degrees in the attic. The team had some obstacles I suspect they didn't realize at time of quote. Ranier, Carlos, Kyle, Luis, and a few other guys on the team managed the heat and the install in one day. I can't say enough good about Super Service; they did our inspection when we were buying the home and we've stuck with them ever since. They stayed until the work was complete, where two other companies told us they would have to quit work by 6:30. These guys stayed not only til the job was done, but until they could verify our house (92 degrees inside) was cooling down so we could sleep here the night they finished. Uber-professional, courteous, respectful, and cheerful, this crew is as good as I've seen. Makes me chuckle a little that my neighbor lost his AC the same night I did, and they went with another company. He's on day 3 of his replacement. All days where the ambient was at least 111 degrees.

Sharing the excellent experience I just recently had with Super Service in replacing a failed A/C…read morecompressor. Tech Ranier was on time and provided a transparent consultation after running diagnostic. He took the time to draw a diagram and fully explain potential causes and a path forward. He was courteous and timely with communication during the initial bid and follow-up contact. Following a few other consultations from other companies, Super Service was willing to best meet my needs on price and timely scheduling of the installation; beating other competitors. This was important to me given the current heat wave. Installation Tech Kyle was on time the following day and incredibly polite and communicative during the multi-hour install window. He double & triple checked that the installation was successful, was mindful of my dog and when in my upstairs rooms to access the attic, and ensured all my questions were answered before leaving. No doubt that Super Service will be top of mind should I have HVAC/Plumbing needs in the future thanks to the professionalism & solid work by Ranier & Kyle.

Nicholas with bumble breeze did an excellent job, he was very professional and thorough. We had an…read moreannual AC check/tuneup and it came with a complementary attic inspection. He found one small issue with the AC and didn't have the part on his truck so he went to the supply house and got the part and came immediately back and repaired quickly. They did not price gouge it was comparable to other quotes we received, however much better service! I would definitely recommend Bumble Breeze and will use them in the future!

During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!