Very friendly in making appointments. They always show up in time frame, get right to work at a…read morevery reasonable price. I found these folks a few years ago after my previous company kept missing appointments at a non reasonable price.

Company refuses to take my calls for service after I spent $7500 for a new AC unit last year…read more The primary drain line in the attic was clogged. causing water to leack into the back up drain pan below the unit. The drain pan was not installed level, causing water to drip out and causing staing in my ceiling. The Condensate Overflow Safe-T-Switch failed to shut off the system. The primary PVC drain line wasn't installed to the correct PVC outlet. It goes out above a window on the second floor. It needs to be switched with the emergency pan PVC outlet that drains to the lower level of the house. I tried calling several times today. They must have my number blocked.

I had an interesting attempt at doing business with Sahara AC & Heating. I got so far as giving a…read moredeposit and setting a temporary installation date for a humidification system. Having owned a system before, I knew what I wanted, I did my due diligence, and I was prepared with knowledge and experience. The technician, Lucio, informed me that what I wanted was being phased out and that it could become difficult to get parts. Although I found nothing about this online, I was grateful for the information and took the expert's suggestion to consider another model. All was going well - no problem, otherwise I wouldn't have given a deposit, and Sahara wouldn't have accepted my deposit and set a temporary installation date. Sahara sent me the agreement, I signed it and asked that they sign it and send me a copy. They didn't; instead, they signed the deposit verification line, for which I had already received a receipt, so no signature required. This made me curious and I began to wonder if I'm doing business with a reputable company. I asked myself why a company would not sign their own agreement. Still, I asked again for a signed agreement, thinking it can't be possible that Sahara wouldn't sign their own agreement. I asked three times for a signed agreement and even explained that a valid agreement requires the signatures of all parties; it also helps to make the agreement enforceable. Made me wonder if they don't want an enforceable agreement or if they want an agreement that could be difficult to enforce. In any case, the bottom line is, why not sign your own agreement? Minutes after emailing my third request for a signed agreement, I received an alert from my bank that Sahara credited my account the amount of my deposit. There was no phone call, no conversation, nothing from Sahara, so I reached out to them asking what the credit was for. Sahara owner, Blake Ballard, phoned to tell me he didn't want to do business with me, citing something along the lines of 'things not being right from the start'. I have no idea what he was referring to. If things weren't right from the start, which was only two days ago, how did we get to the point of a deposit, a temporary installation date and multiple email exchanges regarding Sahara not signing their agreement - all in two days? Was the work outside the scope of their experience or expertise? Do they prefer not to have informed customers? Why not sign the agreement? From my perspective, the only thing that wasn't 'right' was Sahara not signing the agreement, as is evidenced in the emails included in this post. It's all very strange and unprofessional, IMO. I think I may have dodged a bullet here, so I'm grateful that they didn't sign the agreement. An aside: Blake Ballard's son, Matt Ballard, owns Sunrise Service Cooling, Heating, & Plumbing, who I also invited out for an estimate (I was unaware of the relationship). Matt told me that his father owns Sahara Air. Blake informed me that Matt had told him that he also gave me an estimate. Weird? Given some of the comments made, one might get the impression that there was bad blood between father and son, but perhaps not, since they discussed me with each other. So weird. Caveat emptor! Get a signed agreement. Response to owner's response: That's an interesting angle. They didn't mention that on the phone minutes after the third time they ignored my request for a signature on the agreement. Only after I publicly exposed that they didn't sign their agreement did they come up with that angle, but they get kudos for the CYA effort.

Purchased a condo and hired Sahara Air to determine why the heat pump kept turning on when in the…read moreoff position. Tyler immediately determined there was a timer place on unit overriding the wall control. There was also a form of gererig wiring found, which affected efficiency and would potentially high cost electric bill. Tyler was highly skilled, efficient, knowledgeable, patient, and thoroughly explains to laypersons options for replacement or continued service. I am EXCEEDINGLY happy with Sahara Air - I have had experience with severl other companies who pale in comparison to Sahara Air (including a shady company with dishonest, high pressure salesmen that swindled my 85 year old father, not Sahara Air). Sahara Air is HONEST and has earned my business for life. Purchase the Annual Service - well worth the cost. If you want fair, trustworthy, excellent service, hire Sahara Air.

I'm veering off the good, the bad and the ugly on this review. Only because IT'S ALL GOOD!!!…read more These days everything is expensive. Compound that with dishonesty and you could be paying double or triple what the job should cost. Trust me, I worked for a dealership. (oxymoron?) I don't mind paying if I feel I'm being dealt with honestly. Orange air is that Company! HONESTY should be written all over their trucks. I felt I could immediately trust their diagnosis and have them do the repair. The guy before them was basically almost wanting to rebuild my unit. I can't say enough good about Orange Air. Besides being HONEST, they are reasonable. Joey our Tech was prompt, knowledgeable, efficient, and got the job done right. He explained just enough for me to understand and feel comfortable with his diagnosis. Joey fixed it at a fraction of the previous bid by only replacing the actual part that was broken! I'm so happy I don't need to look for another HVAC company!!!

With so many HVAC companies in Las Vegas, it can be tough to know who is actually honest, reliable,…read moreand reasonably priced. I found Orange Air through BrandonFromVegas(Vegas Influencer/Real Estate Agent) and decided to give them a try. I needed spring maintenance done on both of my units, and they were able to get me scheduled quickly. Joey and his apprentice, who I believe was named Cory, came out to service my two condensers. They were both very friendly, answered all of my questions, and had no problem letting me watch while they worked. The whole experience felt honest and comfortable, almost like I was dealing with someone I already knew. After they finished, they provided me with a report on both units and explained everything clearly. I had a great experience and will definitely use Orange Air again. I would also feel comfortable recommending them to family and friends!

I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

I just had two new rooftop AC packaged units installed by Top Tech…read more One of the very best experiences I have ever had with any vendor of any type! They deserve all the stars they get. Right from the initial visit Matt was fantastic. Matt was one of the first to come out and his text communication was excellent and he was perfect on time. His in-person demeanor was excellent and was very professional. I got quotes/estimates from 5 different companies including from a wholesale AC seller in the midwest that offered installations in Las Vegas. I decided to go with Matt and Top Tech Air Conditioning and Heating. They are a local family business and after reading the reviews the decision was easy. His estimate was detailed and was all inclusive. I am so happy I did. Matt handled everything and his installation team was first class. He has gone above and beyond to make sure my installation is perfect. Highly recommend.

We're so happy with the service provided by Matthew at Top Tech. His company was very responsive…read more He was so friendly and explained everything throughly to us. We definitely needed his help in this summer heat. Highly recommend!

I'm too happy with Atomic Air and Steve. I had my HVAC go…read moreout and I spoke with 6 different companies. Of the 4 that came out, all 4 told me different problems. One even told me it would cost $6000 to replace the compresor. I was super nervous because everyone was saying something different and I was afraid to spend money and then be wrong. When Steve came, I liked the way he explained the problem to me, and gave me confidence that he knew what he was talking about. So I went with my instincts and the AC is now working. I can't thank yall enough for coming out so fast, repairing the AC immediately and repairing it correctly. I will be using you in the future for all my HVAC needs. Oh yeah... and I got a military discount.

Steve is the best. Excellent service. Professional, great communication and friendly.read more

My AC went out at night. I called Brad at A-Tech heating and cooling a little after 10am. Brad got…read moreback to a few minutes later to set up a two hour appointment window. Service Tech Sergio was at my door at 12 noon. Quick response. Fast, efficient, courteous, and very professional. Thank you A-Tech Heating and Cooling.

A-tech does fantastic work and the crew are very nice and professional. I was very happy with the…read morework they did at my house.

Joe the owner came out quickly to evaluate the ductwork for my AC system. He spent well over an…read morehour not just eyeballing things, but also going into the attic and MEASURING air flows and ductwork. All at no charge even though I offered....He also went outside and checked my outside unit as well. Three things stick out in my mind: extremely professional, very process oriented, and willingness to work with you on pricing. I am a huge process guy from the corporate world, and Joe extremely impressed me! I am anxious to get his quote for the system redo....

I'm very happy with Control Air. Joe is a service tech who came to our residence two days in a row…read moreto help us with our heater. It's not that he didn't fix it correctly. The first time he warned us of the gas valve possibly being a problem, I trust this company they do good job. They're honest and they communicate well. Thank you, Joe.