I live in Ventura, CA and came across the perfect New Ridgeline and after tough negotiations with…read moreCasey and the team, they won me over. Casey was going to pick me up at the Denver airport and take me back to the dealership to pick up my new ride. At the last minute, due to unforeseen circumstances, I am unable to purchase the vehicle. I will definitely purchase a vehicle from Casey in the future.

Saved a SIGNIFICANT chunk of change by having them do a Valve Adjust on a Honda Fit. HUNDREDS less…read morethan Markley (FoCo) and 4 other shops estimates. Worth the trip from Fort Collins.

This is 6 months later and the reason I changed my review is because this dealership has really let…read moreme down. I was promised one thing and when that issue was found to be improper by CA DMV, that falsehood cost me over $2K-$2.6K extra in taxes/fees. That information was provided to me by our sales consultant, Israel Gonzalez, and the finance manager, Brenden Broyles. Not to mention, Greeley Chrysler Dodge Jeep Ram sent a check for half of the collected taxes and wrote the check to the county and not DMV, who actually collects the taxes. So in actuality, I had to shell out over $4K to get the vehicle registered in California. Then I had countless calls with Brenden Broyles, Matt Koponen and Jason Morgan. Each trying to work this problem out, but never actually getting to a resolution. All the while, my daughter was driving around with temporary registration and eventually after her final temporary registration was set to expire, I had to make a decision due to the lack of communication or urgency on the parts of anyone at Greeley Jeep. That decision involved making my daughter drive her vehicle home from Colorado to California to register it here because California requires a SMOG and Vin Verification, again a small detail nobody at Greeley Jeep advised me of when we agreed to purchase the vehicle. The travel costs and SMOG fees alone cost me an additional $600. So to this point, I'm out of pocket $4K to DMV Fees, $600 in SMOG/travel fees, and countless hours on the phone and DMV trying to get it fixed. I've spoken to everyone at Greeley Jeep for the past 6 months and nothing but empty promises. So yesterday I'd finally had it, after being promised a call on Friday, Monday and Tuesday I sent Brenden a message venting my overwhelming frustration. His response was, write void on the un-cashed check to the county for $2K and send them a picture of it and they'll issue me a check for the same amount... This was after Jason Morgan assured me he was aware of the time and money I'm out, to include an additional $2k owed to DMV which was not part of the original purchase. How could someone be happy after 6 months of empty promises, $2K-$2.6K in taxes and expenses and never feeling like anyone cares? This review may not sway many folks from purchasing a vehicle at this dealership, but it's the truth and this is just the start of my efforts to showcase what happened to me in this transaction that is still not resolved. Next up Yahoo, Stellantis, Jeep USA...

I wish car dealerships were like Greeley Chrysler Dodge Jeep Ram were in Phoenix, what a breath of…read morefresh air! I couldn't have been more pleased than I was during the process of purchasing a used 2023 BMW X5! The salesperson I worked with during this online out of state car purchase, was Israel, he put up with my texts and concerns with the utmost transparency and politeness was nothing short than providing some of the best customer service I have had in a long time. Again, if only the dealerships here in Peoria and Glendale Arizona could learn from the staff at Greeley! If this review sounds like a commercial maybe it should, I dont write these but I needed to because it was the right thing to do after coming back from my flight there. The staff I had met while hanging out after my test drive to see the finance manager Jason, another very nice person and very accomodating, I had the pleasure of also meeting Matt the GM, who made you feel like you knew him for a long time was just a great guy and class act along with Israel! I know if I lived in Greeley I would stop here first to purchase a car because it's a win win, I just cant say enough, great experience and I felt like I did get a great deal on a really nice car. Oh, and the coffee bar they had was really good to, seriously! Thank you Israel for all your hard work and time you spent with me in my quest for the X5, along with your staff who worked behind the scenes getting the X5 prepped and clean they did an excellent job! Thank you all very much my family really appreciates all the effort and time spent! Sincerely, Mike M - Glendale, Arizona

I came in to this location after purchasing a vehicle from their Fort Morgan store. The services…read morewere set up here as I live closer to this location. River had scheduled for me to have my front windows tinted to match the back and have a clear bra put on the hood. I came in to pick my vehicle up in the evening, none of these services were performed at all. When I asked River what had happened, he talked about how they had me under the completely wrong name, but then proceeded to tell me that they did some "edging" on the clear bra that was already on the hood and tried to show me where the bra was. It was apparent that there was no clear bra on my hood at that time. River lied to my face and tried to say that it was already there to try and show me that my vehicle wasn't at their site all day for nothing when in fact it was. I told River that when I brought it back in to actually have the work done that I would need to loaner vehicle for the day this time and he agreed. I rescheduled the service for 2 weeks later to actually have the work done, and when I came in to drop it off and pick up a loaner vehicle, somehow no one on site had record of me scheduling this appointment and they said I wasn't scheduled for a loaner vehicle through sales. I proceeded to tell them that I had scheduled with River and this is what he promised me, they then told me that River wasn't working that day. I proceeded to tell them everything that had gone wrong prior and that they needed to figure it out and after about 20 minutes of waiting they finally did. The incompetency of the situation and the fact that I was lied to straight to my face is what has lead me to leave this review. I will never be back to a McDonald Toyota dealership for any kind of service because it is clear they don't care about their customers.

Service department ignored my call 3 times in a row, sales department also tried to transfer me…read moreonce and all 4 times I got a message saying they are "sorry they missed me"

Can not say enough wonderful things about these awesome people and their business, we originally…read morewent there a few months ago and talked to co-owner Steve about trading in our truck, unfortunately we didn't but we were so impressed with Steve and his honesty that we said when we decided to get a different vehicle we would definitely come here first, so last month we decided on a whim to stop in, we were greated by Oscar who btw is amazing and super friendly but not creepy car salesman creepy, we told him our situation and said let's see what we qualify for before looking, after about 15 min we were looking at vehicles and found and amazing car that had low miles and still smelled brand new inside, took it for a spin and decided it was for us, next on to Colby in finance, great guy and fellow Army Vet as is my husband and a very personable guy, Mr Ramsey came over introduced himself to us and thanked my husband for his service and talked with us for a bit, this was not your typical used car lot slimy used car salesman dealership, they are DEFINITELY a class act!!! A week after we got the car my husband who before retiring was a mechanic felt something off with the brakes, called Oscar and they fixed them right away, how many used car dealerships stand behind their word like that?! Can't say enough about their professionalism and honesty, highly recommend Oscar as your salesperson and this amazing Dealership to anyone looking to buy a great car without big dealership markups!!! Thanks again to Ramsey Auto Hector and Barbara Reyna

Steve and Mike are the kindest, most genuine salesmen I have EVER met! Not only did they find me a…read morewonderful truck that fit my budget, but Steve also went over and above to help me understand the fine print and secure a loan.... he certainly didn't have to do that, but he is just a guy with a ton of integrity and a big heart! As if that wasn't enough, when I had some engine problems later on, Steve took the vehicle back, gave me a loaner truck, and proceeded to put a significant amount of work into my truck to get it back into tip-top shape. He never charged me a cent. Regardless of whether that was common business practice, or he just felt like being good to me, I am forever grateful! Seriously, when these two guys tell you when you first walk into their dealership that they're going to take care of you, they back those words up with action. I am so glad that I ended up at their dealership and even more grateful for the impact that Steve's kindness has had on my life. Absolutely cannot recommend Ramsey Auto Group enough.

Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

Went yesterday to look for a car for my daughter. Paul was amazing and honest! I was so impressed!…read moreNot pushy at all and more than answered all our questions. Ended up buying a vehicle from him. Never in my life have I ever had such a good experience at a car dealership! This is the place to go!!!

We had an excellent experience buying a vehicle with them!! Our salesman, Ryan, was awesome. We…read moretraded-in a car and he delivered our new beautiful truck and picked up our trade-in. We live 250 miles from the dealership. The price was as he said. Everything was as he said. Excellent on all accounts! Would recommend.

People are nice enough but it is very sad when you are quoted a price and when they finish the job…read moreit's "so sorry the part cost more than we thought.". then the bill is $100.00 more than you were expecting. what could you do now that they have completed the work?? Very disappointed.

I took my 21 Hyundai to them in the beginning of March because my check engine light came on. They…read moredid a number of things telling me that the car was perfect, they said they had gone over everything 'with a fine tooth comb'. Costed $1650 to get all the work and maintenance things done. A week later the engine light comes back on and I'm told to bring it back and quoted $1200 to fix the problem it was just in for. I feel as though I've been taken advantage of and now I'm out over 3 grand and I'm having to find a new shop to take it to. Super not cool. Will absolutely be calling corporate because this experience has had me in tears more than once.

I will never take my car to Hyundai of Greeley. They told me all these things that need to be done…read moreand I would have to pay out off pocket for them which was about $2,000 and nothing was under warranty. I couldn't pay that right before Christmas. So I took it to another dealership and they fixed it under warranty.

Entire process, from start to finish was incredible. Listened to my needs and was able to fit the…read morevehicle into my budget without any added pressure.

We drove three hours each way (six hours round trip) to look at a vehicle after speaking with John…read more Before we even saw the vehicle, we felt pressured into having our credit checked, which was frustrating since we hadn't decided whether we even wanted to purchase it yet. When we arrived, John wasn't there as expected and had handed us off to Ryan. Ryan also wasn't available, so we ended up working with Rylan instead. Rylan was by far the highlight of our experience. He was friendly, easygoing, professional, and provided excellent customer service. Unfortunately, the vehicle itself was not as advertised. We had been told it had leather seats and power-adjustable seats, but it actually had cloth seats and manual seats. When we opened the rear hatch, the rear defroster connector had come completely detached. The tires were also extremely worn, with tread that was nearly gone despite the vehicle having around 43,000 miles. We were told the tires were "fine," but based on their condition, they would need to be replaced very soon, which is a significant added expense. When we spoke with Mo about our concerns, the experience became even more disappointing. After asking why we weren't interested in purchasing the vehicle, we explained that it wasn't what had been represented, the tires needed replacement, and the interior road noise was much louder than expected. Rather than listening to our concerns, he dismissed them. He insisted that all vehicles of that model were loud inside, even after we explained that we had just driven a newer model with the updated roof design that addressed the known wind noise and leak issues. He also continued to insist the tires were acceptable despite their obvious wear. His attitude was dismissive, rude, and unprofessional throughout the conversation. Instead of addressing our concerns or trying to resolve them, he argued with us and made us feel as though our concerns were invalid. Once we confirmed we weren't interested in purchasing the vehicle, he simply walked away without thanking us for coming in or attempting to make the situation right. Our $1,000 deposit was refunded, but that was another part of the process we felt pressured into from the beginning. The one positive from our experience was Rylan, who treated us with respect and was genuinely helpful. Unfortunately, the inaccurate vehicle description, pressure during the buying process, and poor handling of our concerns by management left us disappointed. After driving six hours round trip, we expected the vehicle and the customer experience to match what had been promised. I rarely leave negative reviews, but I do believe other potential buyers should know what to expect. Transparency, accurate vehicle descriptions, and respectful customer service go a long way, and unfortunately, that was not our experience. Mo sucks.