As I drove by Advantage Chrysler, jeep , I remembered it was about time for an oil change. So crossing my fingers I drove in. Well they were so considerate I got my oil change ,a cup of coffee and was back in the road in an hour. Thank you guys . Service dept is great read more

I highly recommend advantage Chrysler. I had a wonderful stress free purchase today. Elliot took the time to access our needs and gave us choices that fit our budget. I've had negative experiences in the past buying vehicles but I will definitely be back here for my next purchase.They shoot straight with the prices and negotiate until you are happy. read more

Excellent dealership! I was treated fair and above my exceptions. I have recommended this dealership a few times to my friends and family, not for just sales, but with service too. I purchased a new 2015 Ram Rebel and it is an awesome truck. Priced at $55,000, but the general manager sold it to me for $9,000 dollars less!!! Respectfully, Satisfied customer read more

Advantage Chrysler Dodge Jeep Ram - 2016 Dodge Challenger SRT Hellcat at Advantage CDJR! - Car Dealers Near Me - Mount Dora, Florida

Should be a negative star. Bought a New Wrangler here in 2020 and was promised good service during my ownership. Have been dealing with Dana in their service department since July. My Jeep needs A new part and she said that she would order it , a couple of weeks later I was told that my part was in. I went to the service department and the wrong part was ordered. Dana promise to order the correct part immediately . I called in October and still no part was ordered. She told me again that she would take care of it and call me right back. I called back two more times and once again was promised that this would be taken care of and that I would receive a confirmation call. 4 months since the initial visit and still no part or even a phone call. There are plenty of good dealerships in Central Florida that care about their customers. I will not waste my time and stay away from this place from now on. read more

My car also was broken into while in dealer's lot for service (sterio stolen) Manager said they not responsible for theft on their lot. They don't have security cameras or lot security. Don't leave you car overnight. Better yet go to a different jeep dealer. read more

I was involved in a 4 car accident last year, which also took out my fuel pump. The accident wasn't my fault, but the at fault driver had very limited coverage and had 4 vehicles to repair including his own so my insurance company at the time had to pay out. However, my former insurance company towed my non running jeep to Advantage Chrysler Dodge Jeep Ram without my permission. I would have rather had the choice of where I had it sent. After diagnosis the former insurance company told me that I needed to pay out of pocket. Why is that when the wreck caused the pump to go out? Anyway, that's another issue and why I'm no longer with them. Advantage called my to explain that they couldn't prove it was caused by the wreck, but that it was very possible that it did. I explained this to my insurance company and they asked me to get that in writing. Advantage refused to put this in writing, but would tell it to me over the phone all day long. How shady! That was the first issue I had with Advantage. The 2nd was that they quoted me an outrageous price for the fuel pump, several hundred dollars over what it should have been after speaking to other mechanics. I mentioned this to them and was literally laughed at. I've worked in customer service my whole life and would never laugh in a customers face, that ridiculous. They knew I needed my vehicle back so they knew they could take "Advantage" (ironic). If I could give a negative start review, I would. I'll obviously never go back there for service again, but my hope is that at least one person will read this and take their vehicle elsewhere. read more

This Dealer is the BIGGEST piece of sh-t dealer in Mt Dora .I am a local shop and can't even get the right parts when I give them the VIN to verify the part. BEWARE NO CUSTOMER SERVICE. read more

May 30,2016 I have bought 3 cars here. Went in to look at a used truck 2014. It was missing a tow hook with both front doors that made noise when you closed it. They offered me 7500 for my truck when it can be sold for 14,000-9,000 range. The big thing was the manager told me they only sell this car with one tow hook. What a bunch of crap. Someone used this car to pull and messed up the front end. I don't like lies and being told that this car is sold with only one tow hook from the sales manager. read more

We had some repairs done on our Jeep Grand Cherokee here, and they did an excellent job. They were courteous, helpful, and went beyond what was expected. They followed up with our warranty to determine if the specific defect was covered, which it was. The way they dealt with our problem was totally professional, and was very different to the way we were treated at another Jeep dealership in the area. We highly recommend them. read more

Service use to be great. Alas, no more. Last month I came in for my cruise control. They replaced a part that was probably unnecessary & after keeping my vehicle for two days told me they didn't have the part to actually fix the problem. I was told that it would take two days to get the part & to call when I was back in town. I called earlier today. I was called back to say the message was being forwarded to the correct service representative and they would call back. Haven't heard back. I'm not surprised. Last time I had to actually go to the service department to get that person to talk to me. If I hear nothing tomorrow I'll be looking for a new service location. read more

I purchased a new truck here, I am having problem with my wheel bearings.. I have been here twice and they have not even looked at it and it is still under warranty!!! They tell me if you not here fisrt thing in the morning they won't look at it.... don't read more

The only reason I give a two stars is because staff was friendly...once they acknowledged my presence...otherwise I would have given them 1 star. My lease vehicle needed oil change. Being new the lease world I was not sure what to do but knew the oil change would be included with my lease. They said just bring it in. So I did. What a mess! I waited for 15 minute before anyone helped me. They were busy when I walked in so will give them a pass on that. A nice young gentleman helped me finally and said 45 minutes to change my oil (which is the same thing I was told on the phone so figured okay). I had gone there on my lunch break so figured I would be back to work within an hour and half from the time I left so would only have to make up only a half an hour of time, not too bad. Or so I thought. I sat and waited over 2 HOURS AFTER they took my car back to do the service until they were finally done. After an hour and half, I had went up to asked the staff at the service desk the status of my vehicle. Answer was, "soon, we will let you know". When a guy came in with my keys, just as I was going up to ask a second time where my car was, there was not a word of "sorry it took so long"...nothing. Just "here are your keys. You're all set." I was so spitting frustrated I said nothing and left. I should have given them a piece of my mind but I figured I would have been an incoherent ranting fool at that point. I had just spent over 3 HOURS (including my 30 minute driving time) on an oil change that I could have done in 30 minutes on a Saturday morning at home for $20. But in the interest of 'free' I took it there. Won't make that mistake again. My time is worth more than that. In what world does an oil change on a regular passenger vehicle take over 2 hours?! I ended up having to work that evening two hours past 'regular quitting time' to make up that time. But I would wager to guess their staff was leaving work right at their quitting time. read more

Great place to find the right car for you. I received excellent customer service from the sales staff. I would highly recommend checking them out before making a car purchase! read more

I had a slew of work done. Service Advisor Dana lied and said all repairs were done, when in fact, they were not. I even asked her prior to her finishing up the paperwork so they could charge me. I paid for service due to her saying it was completed too. Walking out to the car, and checking 1 item revealed it was not done and the part never came, although she said it did. Now I have to wonder what else was not done when she said it was after I paid for all of it. Another sore subject is their mark up. Way too high!!!! I will NOT be recommending this place or Dana to any of my friends. BEWARE BEWARE BEWARE read more

Buyer BEWARE! Advantage Chrysler Jeep dodge. I gave them a refundable deposit that they promised to return and never did! 1000$ . They should do the right thing. read more

The worst service with horrible results! They've had my car plus thousands of dollars and its still not right.

I was travelling back to Canada and heard a strange noise in my Jeep and decided to visit the dealer to find out the problem. The Service Rep positioned outside the building told me he heard nothing strange, even though I insisted that there was a new sound. Well, a day later on a Saturday afternoon we are stuck for the weekend waiting for a local dealer to open on Monday to replace a water pump. And when I asked him to also check the new sound, his answer was "it's your water pump". So, if you need service, I would strongly suggest you find another dealer. read more

I confirmed a price after about 100 texts back and forth with Casey, a sales rep. I knoew I had a 2 hour drive to the dealership, so I wanted to make sure the out the door price was what we all agreed upon. I had it on my phone. When I arrived at Advantage Dodge Jeep in Mt Dora 2 hours later, Casey was not there. I had the help of 2 more sales reps and the manage to find my vehicle and take it for a test drive. I was very happy and ready to buy it, but they wanted an extra $900. I took out my cell phone and went over my texts with their sales rep. They said that they would rather sell their vehicle whole sale that sell it to me for that price. I told them they were dishonest and needed to honor their employees offer. They started the dealer dance of telling stories about nothing to do with they fact that they are not going to do what their employee said they were going to do. I am not sure if they tried to hold me for a much higher price because I brought my wife and the vehicle was supposed to be for her and they wanted to take advantage of a man and his wife....... It was a sad day. read more

Wish they had negative stars. This dealership does not even deserve 1. I drove 28 miles to see this particular Jeep that I wanted. When I got there, I was told that a "customer" had it and would bring it back shortly. I found this very weird and should have just left then but after driving that far, I gave them a chance. Shortly to them was over 30 minutes. Took a test drive with the salesman's wife because he was juggling customers. Again, weird. By time hours of negotiating was over, it was dark and I was told that their detail department had gone home so the vehicle was delivered filthy. I had no idea how filthy because it was dark and until I cleaned it myself. I found everything from jewelry, hair clips, chocolate, popcorn, to french fries. Disgusting! There was even hay under the spare tire that was just thrown in there and not even bolted down. I let them know and no compensation was offered. I was never contacted by anyone from this dealership after the sale. Hmm. I wonder why? read more

Service Department is a bunch of con artist. Quoted me a price of $2700 for the same repair I got quoted for $1400.00 No wonder another customer was screaming at them, and then next day, I am just like that customer, overcharged me for what they quoted just to look at the vehicle. Bunch of crooks I am thinking...stay away, far away. read more

This dealership is about as poor as them come. I found a car I was interested in and since I live so far away from the dealership I worked out a deal with the salesman by email prior to driving to the dealership. Upon arriving at the dealership they would not honor the deal which was agreed to, and the so called sales manager would has no clue about customer service. They will also lie to you if they get half a chance. It seemed like they would rather lie than tell the truth. Very poor excuse for a car dealership, and the sales manager will tell you he runs the whole show and there is no one above him in the organization. Hope the Sullivan Group figures out what is going on and makes the appropriate changes. read more

On May 28, 2016 I drove 350 miles to visit this business to attempt to order a Hellcat Dodge Challenger. I had previously provided all the info. that was needed to order the vehicle via telephone. I asked the salesperson to speak with her new car manager to make sure I could order this particular color-(B5 blue)-including a few options. She checked and told me that he said that everything was good and to come on up and they would get it ordered. I was also told the same thing by a Chrysler representative who was there overseeing a Memorial Day sale. In addition, I was told that the internet price would be the actual cost of the vehicle and I would likely save money by coming up during the sale. So, I show up on Saturday and nothing happens the way it was promised to me. My car didn't get ordered because of still unclear reasons and it was a very confusing group of people to deal with. They attempted to get me to buy a new vehicle that they had on the lot, which, by the way, had body damage! In addition I was informed that I would have to pay a "Dealer Market Adjustment" of $4,000 for any Hellcat; no one ever informed me of this when I spoke to them on the phone. They must think I'm desperate to buy this car. What happened to the "internet pricing" that was advertised/promised by the salesperson? What ever happened to integrity? I know car dealers and salespeople have a bit of a bad reputation and this business proves it! BEWARE! read more

In the market to buy new and Jeep Grand Cherokee is #1 contender as I start the VW buyback process. While I live in Orlando and a couple of dealers there have failed the short list due to excessive dealer fees or garbage window visors/hood bug guards added to each vehicle and other stuff I don't want, Advantage takes the award. Was in Mt Dora on business, had a break between jobs so checked out Advantage. Looked at the Jeep GC's and next to the Maroney sticker was the dealer side sticker. Expecting to see the garbage add ons, been a long time since saw this but actually said "Market Adjustment" $1792. Salesman came out to greet me, asking why I didn't like the Jeeps, offering to show me others in the back. I corrected him. I like the Jeep, I just don't like the dealership and I certainly am not going to begin negotiations at an inflated price. Worse, is the message it gives. If you are gouging with bogus price inflation on sales which is the starting point of a relationship, what games exist after the sale as you come in for service. read more

Basically, Dodge sold me a truck that was defective and Dodge cannot fix it. My truck, at random, sometimes once a month, will just drain the battery. It has been in the shop many times, but they just tell me to leave it since they cannot duplicate the problem. Let's see... leave my truck for a month and hope some mechanic checks it every morning for a dead battery. And when he finds the dead battery, nothing is drawing power. These people don't know how to read an electrical schematic. "Look, trace the power from the battery. It must go to a computer board that turns on and off electrical items. I have had the headlights just turn for no reason with the switch in the off position. I have had the interior cab lights turn on without touching anything. I have had the fuel pump continue to run after the ignition key is turned off and you people cannot tell me what is causing this?" This guy Bobby just gets indignant and shows attitude. This dealership is not capable of fixing the problem. So I took it to another dealer and they located the TIMP chip that was bad. read more