I recently used this company to get a second opinion on repairing my outside AC unit after a power…read moresurge destroyed it. Another company had quoted me $2,200. However, they found that my unit was under warranty for parts and labor, and I also qualified for total replacement vs just repair. They kept me informed every day of their progress in ordering parts and working with the vendor for the warranty. They even got me a surge suppressor to prevent further damage -- and even that was priced over $300 less than the first company. My house is cool again, and I saved over $2,500 because this company is honest and true. Thank you so much!!

Had Burke heating out to replace with all new Heater with runs and new air conditioner. Pretty much…read morea whole new system put in. Heather looks good and so does air conditioner. However scratched my wood floor and they were the only ones in the flip house that day. Cussed at and walked up on me like he wanted to fight , he is an old guy and didn't want to pay until my partner showed up. Gave me three hundred for the floors. Then come to find out where the pipe goes out the roof they didn't seal it properly and it is leaning and pulling shingles back ; it also leaks water . I called them he said they would come fix and the never did. Then four that the drain pipe going from bottom of heater to outside wasn't wrapped in moisture wrap; so it was leaking water into crawl space . I called him two day before buyers inspection was to happen he promised to come and fix this stuff and never did. Because of the water leaking in crawl space and the roof buyer backed out of sell. Then notice the return cover was bent and when I called him he said he ran out of material so he didn't come before inspection. When I told him it cost the sell of the house he said it wasn't his problem any longer and Larry hung up on me . I called back and told him I would take him to court he laughed and said do what you want and hung up and now won't answer the phone . I would never use this company ever again nor recommend you use them either. He is cheaper and I guess you get what you pay for. Trust me when I say be very careful when ever dealing with this company. Oh and he charged me an extra two hundred because I payed with my credit card. That was icing on my cake.

Dwayne was incredibly responsive, knowledgeable and more than reasonable. He came out within 36…read morehours, troubleshoot the problem, addressed the issue, walked us through the reason it wasn't working, and gave us invaluable tips on how to ensure our HVAC system continues to work well for as long as possible. We highly recommend Thomas Heating and Cooling. We will be calling Dwayne if we have any problems in the future.

Dwayne is just amazing when it comes to customer service. He doesn't like to get call backs so he…read moredoes it right the first time even if it means spending extra time. He is the only person we call when we need anything regarding our system because he is knowledgeable, he takes time to educate, he's quick to get us in, and extremely responsive. He's punctual and he knows what he is doing which makes life so much easier. He is easy to communicate with and a genuinely good person. Dwayne was able to identify an electrical issue in our home and even referred us to an excellent electrician. He is fantastic and we feel lucky to be his customers. 10/10 stars every time. I can't overstate it. He's the only technician Id recommend to people I care about. Thank you Dwayne!

This guy took our money and never came back. Cost it us $12500 and he still owes us.Three hundred…read moredollars never came back to service

Jason Thompson is the owner and service manager of Comfort Furnace and Air Conditioning. He is…read moredependable, trustworthy and service-oriented. He came to my house to clean and inspect my furnace, was pleasant, efficient and went out of his way to provide excellent service. I'm glad I've found him, and highly recommend his company.

Came out same day I called to fix my pool pump that wasn't working. They we're able to fix while…read morethey were here and taught me two things to prevent that from happening again. Great, professional technicians that truly nice to work with.​

Excellent Experience Overall I am new to the area and had…read morerecently purchased several chandelier's that I needed to have installed. And not being from the area, I didn't know where to turn as far as a good electrician in the area? Reluctant, I did an online search for a reputipable electrician in the area. Louisville Electric seemed to have a lot of good reviews online, so I thought I would give them a shot. When I first called them they were very nice and accommodating to my needs and availability. I must say I was very glad that I chose to call them, as they were kind, courteous, informative and neat in appearance. The techs that came out were Scott & Dane, they were both very professional and knowledgeable. The techs made me feel that they were completely upfront and honest with me about all needed installs/repairs. Going forward, I will definitely call Louisville Electric for any and all of my electrical needs. I would highly recommend this company for any electrical issues you may have. Thank you for the great service & experience!

These people are scam artists. My a.c. stopped working so I called them. They came over and charged…read moreme $300 to replace a part. The next day, it quit working again. They came out and charged me $800 to fix it. Day 3 broke down again. This time, they charged me $500 to repair.

Excellent service by qualified professionals in a very quick time frame. I will call again for…read moreaffordable quality service!

I was very pleased by this place. Went there to buy a furnace igniter and had a great conversation…read morewith the owner. This seems to be a wonderful small business who cares.

Always top shelf service, no matter if you are a small time customer or a big company, excellent…read moreservice

Finding out that the AC isn't working on a hot summer day is enough to not only heat up the house…read more It can also burn through the budget! When this happened to me recently I was reluctant to call an AC repair company because I suspected they would notice the age if my unit. Then likely tell me that it is too old to repair. Perhaps because AC company would rather one purchase a new unit, and therefore make the parts unavailable. Alternatively, the issue would be incorrectly diagnosed. Negativity Alert: Admittedly, I am skeptical about mechanics an other repair professionals I don't know. My past painfully expensive experiences have taught me that too often, a position of vulnerability leads to inflated bills and or unnecessary replacement of items instead of components. These statements are especially true if one is a woman or not mechanically inclined. Thankfully, my dad and now ex-husband had a secondary name of Mr. FIX IT and apparently I have inherited some of this ability. The GOOD NEWS: I discovered a best kept secret where one can locally purchase parts needed for a residential AC system. Its one of the few companies that will sell to the general public with stock for most systems. Their "bread and butter" is commercial refrigeration and cooling systems with 30,000 parts availble. Seeing the large assortment of tools and other items not common at the big box hardware chains made me feel like a kid in the candy store. Service was efficient and friendly. This store's information will be in my contact list for future reference.

Accutemp has been servicing our units for several years and we couldn't be happier! They call each…read moreleading up to fall and spring to remind us to service too. The tech's, like Logan, are professional and always friendly!

Run from this company. We had a horrible experience with them. Called them on a 90 degree day, no…read moreair conditioning. They came out and replaced two parts( later found out parts cost $30.00 total). Time spent on repair was less than one hour. Our bill was $750.00. They took advantage of us. We contacted owner of company but he didn't care about keeping us as customers. We are senior citizens and on a fixed income and we were victims of this Update4/27/18 To owner Doug Dorsey:: My husband and I still have the service receipt from your company that we show our friends to warn them. We also have the sticker you placed on our HVAC. We find it funny that you can't seem to find us as customers. We must still be on your mailing list because we just received a flyer from you stating "satisfaction guaranteed ". What a joke!! We were not satisfied and nothing was guaranteed. Again, stay away from this company unless you have very deep pockets.