Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

Maybe at one time Ryan was all he claims to be and maybe he will be again but my last dealings with…read morehim didn't and hasn't gone well. I had used him at several properties, the last was at my home where he installed two new furnaces and AC units. When it came time for service/repairs he COMPLETELY Ghosted me and has yet to explain why. He had said when he completed my installation he would be out of unexplained communications for some time. Maybe he's worked out his personal problems but it left me is a bind,

Ryan Powell did an awesome job! He came to my home after working all day, the same day I called…read morehim, and took care of my repairs! My air works great and he's very reasonably priced! Thanks so much for your help!

New HVAC system installed. They were very professional and detail oriented. Everyone I've talked…read moreto has had the same experience.

Put in a request for service last night and got a call promptly this morning, that's where the good…read morenews ends. I let the lady know that we had turned off our heater to prevent any further damage and we're using space heaters to get by. She was 100% willing and helpful to get us booked until I mentioned that when she was available to send someone out. I had already requested another company because I anticipated this to be an expensive repair and I would like to get some estimates quickly. It was at this point that suddenly I could no longer fit on their schedule and I was directly told that I should just let the other company come out. When I asked if there was an issue that I was getting quotes, she said well. Let us know when you want to replace the unit and then offered to send someone out, but only if I was willing to tell them I was going to replace the unit right now. They had no intentions of even looking at the unit to try and repair it and are very obviously not looking for other companies to contradict their pricing or their desire to push you into the most expensive path. I am thoroughly glad they were not the first people to call because I very well probably would have ended up with a overinflated bill for what probably could have just been fixed. Do not use them!!!! Response to comment: your response may hold some merit as long as no one asked the simple question. Then why were you willing to send someone out to my house as long as I was willing to commit to replacing the entire unit sight unseen?

Had a disaster with another company - constant issues (leaking water into basement, flue not…read moreinstalled right, etc.) - went to Anytime - Cody spent hours cleaning up the mess when igniter went out after a year (prior company didn't stand behind their service warranty) - he went above and beyond- very pleased thus far.

My AC went out two weeks ago when it was sooo hot. Since the AC was 25 years old - I got three…read morebids from local companies. Anytime was by far the less expensive w the most extras. Air went out in Tuesday, received quotes on Wednesday, made decision on Thursday- full crew installed new HVAC on Friday. Entire team was tidy, friendly and well mannered. Leon was responsive to my questions at 8pm. Hopefully I won't need service - but if I do it will be Anytime for sure!

I will never go elsewhere -- because you are consistently trustworthy, reasonable, and dependable…read morein every situation.

Called to set up an appointment, the girl who answered the phone was friendly and scheduled me for…read morethe next afternoon. The guy never showed up. Tried to call several times during normal business hours but there was no answer.

While I was initially so impressed with Elite, one month later, I can say my opinion has changed…read more My furnace unit went out a month ago and upon calling Elite, they immediately scheduled a visit and within 24 hours, I had a brand new unit installed. Now, as I sit at my house to go make my first payment for the unit, my fan is not turning on. We call Elite and they let us know that even though we just purchased a new unit a month ago, their labor is not free and we must pay $120 if we want someone to come out this evening. Buyer beware of the service bait and switch!

I wish I could give this company 0 stars. So, in 2018 I purchased a new AC unit (mine went…read morecompletely out) from them with a 10 year warranty. A few years later during one of the maintenance checks, the technician informed me I must purchase a $1,000 LED light for my HVAC system, otherwise my warranty will be voided? What? I bought it anyway, because I have bad allergies, my job installed something similar and the air quality increased. But, that's not the point. Me not purchasing a new component after the installation YEARS LATER should not have any bearing on the warranty. The reason I am writing this review so late is because I moved so, I am not worried about shady practices from them anymore. But I would 100% stay away from Elite Heating and air if I were you.