Back up a couple of weeks ago, I had a larger HVAC company look at my AC, which was not blowing…read morecold air. The tech told me I had 0 coolant in the system suggesting it had all leaked out, told me my compressor was bad, and that it would be a $6000 or higher repair, trying to sell me a new unit. I resisted and was suggested to have Stivers take a look at it. The Gentleman Donnie that came out was professional , courteous, and knowledgeable. He quickly found that the coolant had not leaked out, and that the contactor for the compressor had burned contacts. He replaced the part, and I had AC again! Under $300 fix in a timely manner. Highly recommend.

We called at 9.00am on a Monday morning when our A/C went out. A technician was at our house by…read more1:00pm the same day. He was able to diagnose the problem, give us a fair quote, and have us up and running in no time! We have used this company through my employer for years and having to use them on the residential side was just as positive an experience. Thank you Stivers for your hard work, honest practices and fair pricing! Our 3 fur-babies thank you too!

Magruder has never let us down. They are prompt honest and hard working. Superior customer service…read more Always happy with their work!

I cannot say enough about the honesty, integrity, and craftsmanship Mike Magruder puts into his…read morework. We have hired Mike in the past to help keep a 20+ year old furnace running at our old home where we were neighbors and he did a great job. Always on time and prices very very reasonable. He will take the time to explain what he is doing, why it needs to be done, and even educate the customer as much as you want on the mysteries of HVAC. Just an all around good guy. Our air went out yesterday and had frozen over completely in our new home. I was hesitant to call Mike immediately because we moved out to the other end of town and didn't want to put him out. I called another company (Bryant) recommended to me from a friend and they came out. The guy said it was completely shot, the control board Fried, likely leaking Freon everywhere, and would need a whole new system to the tune of $12,000. I said man I will sweat a day or two while I think this over. Then I called MAGRUDER. He came out today with a board already bought for way less than what the other guy quoted and promptly replaced the board and a capacitor, did a thorough inspection and cleaning, and got us back in business for a fraction of the quoted repair cost from the other guy. My system is 19 years old and I know nothing lasts forever. He got us back up and running and now we can at least plan for a new system instead of feeling like we have a gun to our head in the dog days of summer. Call Magruder Heating and Air and they will treat you fair. A+++

Quality Heating and Air has worked on my home a couple times. They do a great job and are very…read morehonest and reliable. When they didn't fix what they purported to, the owner promptly showed up on a weekend to address the issue. I plan to continue to use Quality for any future issues.

Excellent service and timely response. They kept an old system working beyond its years and then…read moresold us a new one at a fair price. Thank you, Quality, for doing truly quality work. Steve Shapiro

Never called back to schedule a meeting. They took my information down, but never followed through…read morewith scheduling a meeting to review the project.

God has a way of providing exactly what you need, exactly when you need it. His grace and mercy are…read moreas the song says right here , right now it's a magic moment, it means everything. Once again thank you Aaron and the Louisville Mechanical team for doing his work ! Your right on time sense of urgency repairing mission critical equipment, and your professional approach to solving complex issues quickly and right the first time are what set you apart from every other companies in your field of endeavor . You guys are the best in the business. We couldn't be as reliable without you . I am beyond grateful, This makes me and all of my customers so very happy ! Leo Fante Owner FANTE'S Coffee !

I would rate higher if possible. We had our A/C go out on a Friday night. I called a different…read morecompany for a Saturday visit. They charged me $100 to show up, told me my control panel was fried and needed to be replaced for $1,500. They didn't even look at the outside unit. I called Book on Monday, they were at my home 20 minutes later, and had the A/C working again 10 minutes after that. It was simply a shorted wire and blown fuse in the outside unit. They didn't even charge me. I saved $1,500 because of the honesty and ability of the Book technicians. Unbelievable customer service. I will continue to use Book in the future and will recommend them highly to anyone that needs HVAC service.

AC totally quit. Rick the technician showed up. Very quick, very knowledgeable and very respectful…read more I would never call or think about any other company because of him alone. It's hard to find, honesty, knowledge, respect, integrity and be so costumer friendly. Very Dependable and affordable. My go to from now on. I give them a 20 out of 10. ​

We could not have been more delighted with the young men who came and worked on our heating/AC…read moreunit. They were extremely fast and careful. The large parts were out and gone before I knew it and the new parts were in. I was especially pleased with how pleasant and respectful the whole crew was. When all was done, the unit works perfectly. Then when it came time to pay, well, it was almost $2,000 less than the quote from the other leading company. Who would not appreciate a great product, perfect installation and professionalism all while saving a substantial amount of money! Elder Heating and Air is the epitome of business dealings, fast, professional, and reasonably priced. A grateful, Michael & Tina.

Have used Elder for years...and referred them to family and friends. Have never been…read moredisappointed! Office staff and techs are courteous, friendly and helpful. They've told me when I did...and DIDN'T...need to replace components. Can't recommend them highly enough!!

We have maintenance agreements for our HVAC and generator and have used them for electrical work…read more The maintenance agreements have paid off, preventing some issues that if unnoticed would have led to costly repairs. They let us know when it's time for routine maintenance, show up on time, notify us when the tech is on the way. The technicians have been skilled, polite and respectful of our property. Their quotes have been reasonable. I highly recommend them to anyone needing HVAC or electrical work.

Just had a furnace installed, and I've never had an experience with a contractor go this well…read more These folks are honest, very reasonably priced, and have been installing HVAC in Louisville for decades. Don't get a scam run on you by one of the predatory businesses out there. Call Mike Becht or use their online contact form.

I worked for this company for a few years. Their service agreements are very beneficial to the…read morecustomer and I actually felt good doing repairs that were needed.

Our AC went out this morning (Saturday) and we kept seeing online where some AC companies were open…read more24/7, but when we called, it stated to leave a message or call back during business hours. Finally with Prudential, they really are 24/7. We called them around 3:30pm and they showed at 6pm. The individual that came, Antonio, was very nice and answered all of our questions. He was very professional and got us up and running at no time. He stated that the capacitor was bad and I was so glad that it was a part that he had. I was concerned that it was going to end up being something that we needed to have ordered. Antonio provided great service and I think that it was a reasonable price for being available during the weekend and being available on the same day.