The doctor was great and the guy doing the echo and stress were great but calling the office is the…read moreworst! I have been calling for two weeks to get a copy of my stress test and my PCP has requested it but just keep getting the run around. My PCP office said when they called them last week the lady was very rude. This week only the answering service is answering calls and they said they don't know if office is closed or not but no one ever calls back. So unless they get new front staff I will not recommend them to anyone. It's a shame because he is a good doctor!

I've been seeing Dr Lucid for years, as I have cardio issues in my family history, for annual exams…read moreand diagnostics (including calcium scan, Halter monitor, etc). As good as it gets, folks. Have you ever had a cardiologist personally call you (not a receptionist or assistant) to follow up after an annual review to discuss a discrepancy? Have always been impressed and feel he is a very thorough, genuine professional. Sorry if anyone has had issues with insurance claims, join the club ... certainly not limited to a single doctor ...

Since my first visit things have really gone downhill. The three stars are mostly due to the nurse…read morewho brought me back and the provider themselves. The front desk lady is fake and doesn't even pretend to be friendly if she doesn't know you. Some of the regulars she at least gave a veneer of friendly but if you have been in customer service for any number of years you can spot fake. I had to see an ER doctor after my first visit for something unrelated and they gave me a different pain med. Per the pain contract I had to let these people know and was told to not take it and on my next visit bring it in. The issue came when I ran out of the pain pill they gave me, I called with 3 to 4 days left of it and spoke to 3 or 4 people and got the run around. Basically told again not to take the pain med the ER gave me and they would see about a refill on the one they wanted me to take. By Friday I still didn't have an answer and they close at noon. I found out Monday they had sent it in but neither they nor the pharmacy let me know so I went Friday to Monday evening with no pain pills. I brought the pills to my follow up visit and they didn't even dispose of them which is why they asked me to bring them. The doctor now said if I ran out again I could take them and tell them which one works better!!!! Sadly I don't want to start all over and I like the doctor so for now I am sticking with them but if this continues I may not.

No longer recommend. Between the office experience and their office manager, Lauren, their…read morescheduling woman Sheila, and Dr. Singa himself, the service has drastically declined. There is a reason the other reviews echo the exact same sentiment. Lauren is rude and condescending and honestly, she has no clue what she is talking about half the time. They treat patients like transactions. That's it that's all. Last year, I ended up pregnant and miscarried but the way this practice treated me/the pregnancy/my other providers was honestly disgusting. Even then, I was receiving conflicting calls from different staff members having to repeat myself over and over again. There are several other pain management clinics to choose from. They lie about contacting you and when you show them they DIDN'T call you, they decide it's best you find care elsewhere. I bet. This is exactly what happened. I spoke with them on Tuesday the 3rd to schedule a follow up in March and by Wednesday the 4th they were saying I needed to be seen before my medicine could be refilled even though it was already due for fill and I was just seen last month claiming they called and left me message after message. Like I said, they seem desperate for money. As a manager myself, I see what is happening. Their employees are making activity notes as if they are doing their jobs but in fact, aren't. They don't like this being brought to light. Instead of taking accountability, they will make up more lies like "oh that's because so and so wasn't privy to that". However, if talking about an activity note that pops up on my account, ALL employees would be able to see this prior to scheduling an appt. Not to mention, THEY called me to schedule the March appointment. Not the other way around. They lie when it's convenient for them and fits their narrative. It's ironic that Dr. Singa would even have anything to say being that I haven't seen him personally since 2023. I was always pushed to his PA's. His prior PA Martin was very honest about how disorganized and chaotic this practice was/is which is why he left. His new PA Grace is lovely and I hope she makes it out of there asap.

We've taken our kids to Family Emergency Room Georgetown several times, and every experience has…read morebeen great. The staff is always kind, welcoming, and quick to get us seen. As a parent, that's such a relief when you're worried about your child. The doctors are knowledgeable, take the time to explain everything, and never make you feel rushed. What I appreciate most is how wonderful they are with kids. Everyone is patient, caring, and does a great job helping children feel comfortable during a stressful situation. We're so grateful to have Family Emergency Room Georgetown in our community and recommend them to everyone we know.

It's weird to love an ER this much. Here is why this place is the best:…read more -They operate like a full-service emergency room and are federally required to be treated as in-network for all *eligible* visitors (must actually be an emergency visit). Their billing person confirmed this. Their website has a lot of info about the billing process as well. -They are flexible and will work with you to negotiate your dues to get the accounts closed out. I was stressing about the bills but their super nice billing lady helped us out. -Open 24/7. I looked at other options that were technically deemed in-network for my insurance plan and some were closed on Sunday. One of our visits was on Easter too. Why even bother with another ER when this place will bill in-network anyway? -Amazing nurses and doctors. Everyone is really nice and patient and takes great care of you. We've been there 3 times since November. Twice for my little guy (he was 1 during our first visit). Nurses and doctors were so nice and patient with him (and he definitely screamed a lot). -It's never crowded or full of sickly people. Not sure if that's a sign they don't have enough business though? PLEASE GO HERE SO THEY DON'T EVER SHUT DOWN. -Easy parking. -There's a cemetery next door which leaves a chance to make a morbid joke upon your departure.

Such a Great Experience at Ally Medical Center!…read more I have to give a HUGE shoutout to Ally Medical Center! From the moment I walked in, everyone was so friendly, welcoming, and professional. You can tell they really care about making the patient experience as easy and comfortable as possible. One thing I really liked was being able to check in right from my phone. The lobby was clean, organized, and everyone was spaced out appropriately. By the time they put my wristband on, I was already being called to the back talk about FAST! Once I got into the room, everything moved so smoothly. One person was asking me questions and taking my vitals while another was already getting my lab work done. There wasn't a lot of sitting around waiting. Then the doctor came in and examined me. He was super nice, professional, and actually took the time to check me out and explain things. He told me it would be about 10 minutes for my results, literally turned around, and came right back in with my diagnosis. I was like, "Well that was quick!" And I have to mention the little things that stood out to me. When I was leaving, they offered me a drink and a snack, and they even helped me sign up for their care program. Those small touches really made me feel taken care of. The entire facility was clean, the staff was friendly, and the process was quick and organized from beginning to end. Nobody wants to be sick, but if I have to go somewhere for medical care, this is exactly the kind of experience I want to have. Thank you, Ally Medical Center, for making an unpleasant situation a whole lot easier! 5 stars from me!

Cut the tip of my thumb off with a mandolin. Went here for care. Super fast. Skilled. Polite…read more Efficient. I highly recommend.

IV carrying anesthesia came out during procedure. Woke to my nose burning from the tube, my hands…read morethrobbing from nurses vigorously trying to put in a new IV, and being extremely aware of what the doctor was doing. The nurses and doctor were all kind, but the guy who came in to start the anesthesia never addressed me at all. I am a definite proponent of efficiency, but this was a very assembly line like experience.

I had a great experience at Oakwood. Dr.Bui performed by left and right eye cataract surgery this…read moreweek. The surgeries both went really well. The staff at the center were very kind, efficient and everything went smoothly. I am an anxious patient and all the nurses and staff made me feel comfortable and cared for. I would recommend this surgery center based on my experience.

Great doctor and staff. I had an exam and sonogram. It was great. I have varicose veins.read more

Kept waiting extraudinary too long. Dr was trying to get rich quick in my opinion. Xxxxxxxxcread more

Surprise billing like many other reviewers here. The woman at the front desk told me they were in…read morenetwork with Cigna. They aren't. They billed me for $3200 for a few hours spent there.

The urgent care across the road from HEB up the street is a great option unless you are actively…read morebleeding. I'm going to repeat a lot of what user Angela S. said about this place. You know how they sell $10,000 watches that work great but honestly there are watches that are just fine for 3% of the price? I get that when I go to an "emergency room" I'm going to pay extra and I get that. But this was totally off the charts. Yes, they take your insurance here when the other places don't but you can still submit to your *existing insurance* and work their claims dept. Unless you can't stand your insurance, you should do that instead. PROS: - Great service, got right in, no issues with staff. The only reason this isn't a one star review is they did a great job. CONS: - You can fly from LA to NY multiple times for the price of a 20 min visit. Just unreal.

Jae and the staff were very professional and caring. Jae was fast and I was in and out in a few…read moreminutes for a blood draw. She's my preferred provider for my quarterly blood work.

I was hoping to find a local provider to transfer my TRT care to. I signed up for an appointment,…read morecreated an account and showed up. On the counter is a printed update not on their website - weekly paid visits required in person. Had this been disclosed I wouldn't have wasted my time. My current provider meets with me quarterly, no problems.