Cooper's Water is the company that installed our under-sink water filtration system -- they were…read moregreat then, and they're still great now. After neglecting our reverse osmosis water filtration system for five years, we (finally) made an appointment for service. The appointment was the next business day -- Jaden, the technician, obviously does this a LOT and knows all the tricks. He showed up on time, texted when he arrived (as I requested), was courteous and professional, and changed the filters AND the membrane in under half an hour! He also kept his voice quiet, since His Goatness was sleeping, which I really appreciated. Still five-star service!

I used Cooper's to install an RO system several years ago. Initially, all went well, but I was…read morediscouraged when the RO spigot began to chip after 6 months or so. Recently, I asked them to replace all filters in our RO system, which was overdue. While the technician was pleasant, I was upset that the cost was $368 in total for materials and about 15 minutes of his time. To be fair, that included replacing the membrane, but they have become substantially overpriced based on my research. Between the poor quality of the RO spigot and the high cost, would not recommend.

We called Aqua plumbing back in January because of issues with our hot water. Pat came out the next…read moreday and explained we had a leak somewhere. Once the leak was located, in the dining room under the concrete, Pat and Mary came out two days later and fixed the leaking pipe ($4,000). Pat explained thoroughly what he did to fix it and showed me pictures of before and after. Yay I could finally take a long hot shower. Fast forward two months later and I'm taking short lukewarm showers again. We called aqua plumbing and they came out 2days later. The copper pipe had another leak an inch from the previous repair. Just my luck it wasn't covered under warranty. Pat sat down with me and explained the new situation and said he was going to fix the new leak with No charge to me. It showed me that there are still honest good people out there and their names are Pat and Mary. If you are needing a plumber Pat is a stand up guy and I highly recommend them. I will make sure everyone in our HOA knows to call Aqua Plumbing with any issues. Thank you again, 10 stars .

Excellent work. Had never used them before and found them as a provider for my water heater's…read morewarranty. Quick, accurate, had the parts on the truck so it was a quick repair at a reasonable price. Been over a week and the water heater is still working great. Will definitely use them again.

This company is the most professional water softener company I have ever worked with. They are top…read morenotch in what they do! I would recommend them to anyone. Took out our system because we moved out of our rental and the gentleman who came to do this was pleasant, professional, and very careful. Thank you for your service!

We always have great service from our delivery guy! We had well water so Culligan brings the red…read moreout- the softener and our drinking water to the door! Couldn't be more pleased with the service

This is my second 5 Star Ciriello review - the other one is on Google. I have an ongoing issue with…read moremy 50+ year old kitchen drain getting clogged. I called in yesterday and Adarian came out today and got it cleared much more quickly than it usually goes. He thoroughly cleaned the floor and under the sink where he'd been working before he left. Another quality Ciriello job!

Requested svc and sent pictures (at their request) 10:30am fri. They acknowledged receipt noon…read morefri. As of 11am sat no response. Expected more from a co recommended by a retired plumber whom we liked and respected very much and trusted.

I didn't actually pay for service, but they just talked to me on the phone after sending over some…read morephotos to get my issue fixed. World class service the world needs more of.

Great customer service! Mark is super helpful and very knowledgeable. Very competitive prices. We…read moreare getting a water softener and a reverse osmosis system. Jeff

Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

**** They cant dund me in their system but theyve been here multiple time. Hum***…read moreDo not use this company if you do make sure you request the best technician they have I'm not sure what the technicians fault I believe it was American Home Shield fault for disallowing what really needed to happen I had a tub that would not stop leaking out the spout and they would only approve the slight Band-Aids to get it done they said we'd have to open up the back of your wall and I said that's fine they wouldn't do it they denied the claim. LD Smith Plumbing ended up pushing down a stopper in my tub drain and it rotted out in underneath my Foundation I wonder whether they hire capable people are not

Long review, but potentially helpful for customers who are concerned about low-producing wells…read morebefore making a large investment! First I want to recognize the field crews. Everyone who came to our property was professional, friendly and explained what was happening. We truly appreciate the effort they put into trying to help us. Our concerns stem primarily from communication, transparency and expectations that were set during the sales process. When the project was sold to us, we were told there was approximately an 85% chance of hitting good water with a bucket well. We were previously using a pond well and despite explaining that we had recent bacteria testing showing no issues, the salesperson repeatedly expressed concern that our water could be harming our children and stated that he was "so concerned" that our situation would be treated like an emergency. Because of those conversations we felt a great deal of urgency to move forward and trusted that all available options and risks were being fully explained. We made it very clear that we needed adequate clean water for our family and wanted to realistically understand all of our options before making such a large investment. We asked multiple times and he was confident this well drilling would be successful. We were told they would first attempt a rotary well and that if that did not work, a bucket well would likely be successful. However, after the rotary well was drilled to 200 feet without finding water, we were immediately told that a bucket well was probably not a good option either. That completely contradicted what he had told us before moving forward. The bucket well was drilled but it has never produced enough water to meet our family's needs. We understand that no company can guarantee water quantity or quality and that drilling always involves risk. However, after reviewing nearby public well logs ourselves, it appears that low production was a much more realistic possibility than we were initially led to believe. We did not realize local well logs were public and after reviewing the area it seems clear there was never a strong possibility of hitting good water. Water storage options should have been discussed from the beginning. One of our biggest concerns involved communication regarding water quality. After the well was completed we believed the water was safe to use and were never informed that bacteria testing was still pending. We used the water, including for our son who has significant medical needs, only to learn nearly a week later that the water had tested positive for E. coli. That lack of communication was extremely concerning. At that point we were advised that an additional $1,800 UV treatment system was the best solution. We explained that we could not afford another major expense on top of the nearly $19k we had already invested. We were told not to worry and that they would "figure out the nickels and dimes after we get your water safe for your son." Based on that conversation we believed the additional cost would be manageable. In the end the discount offered was only $150, which was not what we understood from those discussions. We were also initially told the well was producing around 140 gallons per day. After experiencing sediment coming through our plumbing and requiring another drilling rig to return to the property, we reviewed our actual water usage data and the well appears to be producing closer to 30 gallons per day. As a result we have spent over $19k and still require weekly water deliveries with no storage. Looking back we wish additional options such as water storage solutions had been discussed more thoroughly from the beginning given the local well data. We recognize that drilling wells involves uncertainty and appreciate that C&J returned to address problems. However, the lack of transparency, inconsistent communication and expectations set during the sales process left us feeling that we invested a significant amount of money while still facing the same water challenges we were trying to solve.

Great, professional company for households with well water systems and/or water treatment!…read more I've had service with C&J a few times within the eight years I've lived in my house thus far. The house runs on a private well system. An iron filter system is a big water treatment component that was installed by C&J some time ago. Most recently, a new media tank was installed since the previous one was about 10 years old and likely nearing the end of its lifespan. The call was made and done a few days prior, scheduling was done easily, and the service/tank exchange was done with no issue. After the new media filter was in place, the technician, Jeff, was sure to run a cycle and stuck around for a few moments to ensure proper functioning. Like previous service calls, work was done promptly and within reasonable pricing. Highly recommended for homeowners with well water systems!

Quick and easy. They were very helpful in explaining everything and it made for an easy visit.read more

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.