Don't work with this company…read more After purchasing their annual maintenance plans for both our heater and air conditioner, they no-showed on three separate appointments. Why did I agree to the third appointment? Because the owner promised us a full refund PLUS $1000 if they didn't show for the last appointment. Despite them not showing for the last appointment, and sending me an email stating they would be sending me a check, it never showed up. I've tried calling, texting, and emailing them to resolve the issue, but they're definitely ignoring the problem. This was months ago, and to date, I've not received the service we paid for, received a refund, or even received a reply about the issue. We're now out hundreds of dollars, and I missed three full days of work for nothing.

I purchased a AC and generator from 1st Response 8 yrs ago. They serviced the equipment every…read moreyear after except for this year. The 1st time we schd for maintenance no one showed. I was told the van broke down. The 2nd time no on showed and got the same story. We have been loyal to this company. What a shitty way to treat loyalty!

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

I scheduled my regular service for my furnace and A/C. The communication was great and the…read moretechnician was super thorough and polite answering all my questions. It was quite a bit more expensive than I'm used to paying in Arizona (I don't know the going rate around here.), but I'm very happy with the quality of service.

I had the pleasure of working with Zach to change my old tub with failing tiles to a stall shower…read more From the start I could tell he was an expert in his field. There were a few bumps in the road, mostly from my side of things (insurance, dry rot, the holidays) He was out to my house several times as we navigated the situation. The construction side came out as well. But fortunately, the dry rot was not nearly as bad as it looked to be, so I didn't need to utilize them. I saw another review that stated they couldn't use the fixture they wanted. Zach was VERY specific on which valve he preferred and why. You have to get specific trim kits to fit specific valves. Take notes and ask questions. I would definitely use Zach and Mad Piper plumbing in the future. I did comment to Zach on communication. That being said, call and your responses will be much quicker than the text option or email.

I requested a quote and asked a simple question, but received a response that came across as rude…read moreand passive-aggressive, which felt very odd. I don't know much about plumbing and fully understand my own lack of knowledge in that area, which is why I was asking questions in the first place. The tone of the response felt unnecessarily rude and unprofessional.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Very happy with installation. Brandon communicated ahead of time when he would arrive. He arrived…read moreat that time and quickly disconnected the water heater being replaced and installed the new Bradford White unit. We had a very minimal downtime for access to hot water. The installation looks great. Thank you.

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

Trevor was very responsive to my Yelp message and respectful in my home when I asked him to remove…read morehis shoes. He walked me through his maintenance procedure and when asked questions, he'd provide very informative information about how parts of the water heater work. In doing the included routine check after the maintenance, he mentioned that he had found a leak and provided quotes for all scenarios (fix, replace, replace with tankless) preemptively. I found him to be very honest and would definitely use him again in the future.

From the owner: Fully licensed and bonded. License # STARSSP762L8 Your…read morelocal experts for plumbing service, water heater replacement/repair, water filtration, drain clearing, drain repair, and leak detection. We help you enjoy the benefits of clean, filtered water, healthier plumbing, and peace of mind. Call us today to let us know how we can best serve you!