I used to come to this location, but I now go to Integrity Urgent Care instead -- and for good…read morereason. The check-in process here is honestly bogus. Whoever thought it was a good idea to make patients check in using a phone clearly didn't think it through. It feels like the front desk is avoiding doing their job by having sick patients check themselves in, and it creates unnecessary contact points where germs can easily spread. If someone comes in for a non-illness-related issue, they're now exposed to germs from everyone touching the same equipment. As for the care itself, I will say the medical team is fast, efficient, and provides quality treatment. However, the front desk experience completely overshadows that. Another major issue is the lack of privacy. The front desk openly asks patients, "What's going on with you?" in front of the entire waiting room. While I was there, a man came in and had to quietly tell the receptionist he had diarrhea -- in front of everyone. That's embarrassing and absolutely not how patient information should be handled. These conversations should be left for triage in a private room, not asked out loud in a lobby full of strangers. Because of these issues, I will not be returning to this location.

Went in with horrible morning sickness, i couldnt keep food or water down, the male nurse Mike was…read moresuper rude from the start saying "well i slept in bed full of saltine crackers for the whole nine months. The whole time he was acting like i was another stupid girl who couldnt handle pregnancy symptoms. Obviously i was already in a horrible mood based on how sick i was. A different nurse put in my IV and everything was fine, but he was the one to take it out, he full on ripped out my IV and it was so painful, he said "its better to do it quick than to keep on torturing you."

Been to the ER 3 times in the past month, twice bringing other people for cardiac events and once…read morefor avulsions on my forearms. They have been just fine.

We were looking to get my child started with therapy here because it's closer to home. However, the…read morewoman who called me was extremely condescending and passive aggressive. she had zero knowledge of insurance policies and billing. She was unable to answer any questions to clarify. When I asked to speak to to someone else or have her email her explanation - by the way she was quoting me almost $900 a week for a one hour session AFTER INSURANCE - she told me she didn't like my tone and hung up on me. I immediately reached out to my child's pediatrician and was informed her quote was insanely high - and they've had complaints about this location's staff before. We have asked to be moved away from the Ascension Seton/ Dell fanily as this is not the first time we've been misquoted. I recommend going somewhere that treats you like a person, not a number - like Texas Children's Hospital.

Thank you for taking such great care of my daughter. Everyone from check-in to discharge was…read moreamazing. Alan and Andrew thank you for your kindness and care. Definitely recommend Express ER

April 2024, This was my go to ER in the past and always loved their fast, and no wait time. Today,…read moreI came in for sprain knee, and ankle. As I walked, they just finished mopping the floor and the lobby floor was so wet, they had the caution sign but anyone can fall if you're not careful. The wait took forever and I was the only one in the lobby. I thought maybe, the rooms were full, negative. I was the only one patient. As they take my X-ray, I was in pain trying to position myself and at one point I had to hold the plate on my stomach for them to take the X-ray. The nurse was nice and all but the machine looked like a dinosaur. The Dr and nurses in-charge was ok but the front desk girls was friendly. The highlight of this visit was their snack station.

Unfortunately my father became ill again but this time the care and service was outstanding! Every…read morestandard that was failed previously was upheld to the highest level this time. Every single person that cared for my father was kind, considerate and professional and went above and beyond.

My Aunt was rushed here on the ambulance BARELY BREATHING. We get there and they have her waiting…read morein the wait room for about 10 minutes until they pull her for questions. Nurse was moving in the slowest pace i've ever seen for this to be an EMERGENCY. my aunt is still struggling to breathe and even throwing up now and they're still taking their time just telling her to "calm down". We get back there and the doctor is not only sitting around but stops to take a phone call and asks more questions failing to provide any OXYGEN or IV to help?? then he leaves and says "be back in an hour" as she's still throwing up and BARELY CAN TAKE A BREATH. this is ridiculous i've never seen a hospital like this in my life.

My uncle was a patient in the St David's ICU for five days following a traumatic brain injury…read more Although I came in from MN and was only there for the last two.. every nurse that assisted in his care was absolutely incredible. His condition worsened each day on the ventilator and we had to make the difficult decision to remove his breathing tubes and take him off life support. It was the hardest decision of our lives but everyone's compassion and kindness made it bearable. My family cannot thank the staff enough for the level of empathy they shared, especially our day nurse James. Truly incredible group of ICU nurses and grateful to know there are such great physicians out there making a difference in the lives of their patients and families.

THEY'RE FUCKING CROOKS! No matter how many payments you make, the hospital magically discovers…read morethousands upon thousands upon thousands of payments that you were never told about that it claims you owe. No matter how many payment plans or cash you give, for some reason, one hospital visit from months ago keeps getting you billed week after week, month after month. Next time I'll just fucking let myself die then suffer through another AI voicemail from this place that refuses to connect you to a human, and even if you did speak to a human it's not like they'll be helpful. The quality of care I received was fuckin mediocre at best. Take you and your sick loved ones elsewhere

The doctor is not the problem... The billing team is. I had my baby there and received the fun…read moreitemized bill. First off, the financial lady in the beginning of my pregnancy said with my insurance, that I would not pay more than my copay. *I never believed this (too good to be true,) but why give all the new pregnant Mom's this financial meeting and the blue folder if you can't follow thru. My bill from the hospital has 5- $45 ibuprofen, $10.25 for Tylenol, $12.75 gabapentin...$315! That's crazy for over the counter medication. Also, I received a separate bill for my son with the incorrect spelling and a bill for myself with the wrong birthdate. Plus the many other separate bills that I "supposedly" wasn't going to get.

Sorority Chapter Meeting....great facilities…read more Ascension Seton Williamson County offers advanced medical services. It is the first state-designated Level II Trauma Center in Williamson County and a Primary Plus Stroke Center, specializing in life-saving interventions for critical conditions. The hospital also touts being a Level II Neonatal Intensive Care Unit (NICU), a Center of Excellence for Bariatric Surgery, and specialized programs in cardiovascular, neurological, and orthopedic care. The meeting room housed 100+ sorority sisters comfortably. However, as the chapter continues to grow, we might outgrown the current space.

I will say depending on who your caregiver is makes a difference in the ER here…read more I did not care for the professionalism of my sonographer (ultrasound tech). Rude comments like "wait til I leave them room because I don't want to see all of that". However, P.A. Sandy has the most incredible bedside manner. Very knowledgeable, thorough and compassionate. The ER is always crowded but they really do try their best to make sure you're somewhat comfortable, offering warm blankets and checking in on you and even popping in to give feedback on wait times and labs.

This emergency room team understands and operates with a sense of urgency. I like the set up with…read moreadjoining rooms to do an EKG and draw labs without having to see an MD first. The doctors and nurses in the ER were great. Very efficient and professional.

The service and staff has been perfect. The on line pre check and payment has been the problem…read more Knee surgery was scheduled for 2/4/2026 but was change to 07/31/2026. pre check payment was made 1/12/206 $325. account 25069526196. The procedure was cancelled by Dr English's office but the hospital did not get it cancelled and was holding my co pay. Had to call the billing and hospital several times and maybe after 3 months a refund is pending. No one is billing or the hospital could was able to process my request and Dr English had to cancel the procedure again 2 months later.

My husband had outpatient day surgery at St. David's in Georgetown. He was checked in and assigned…read morea nurse who stayed with him throughout the pre-surgery process. The nurse explained everything, started the IV, and checked on him frequently. He met the anesthesiologist who had an intern that worked with him. They checked for allergies and explained everything. Dr. Geyer came in and also talked with my husband before the surgery. The recovery nurse kept me informed of my husband's progress after surgery. The doctor also called me. The entire staff are professional, knowledgable, and caring to their patient. We have used this hospital twice and we recommend it. Large mega hospitals are not always better! St. David's is truly a community hospital.