Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

what kind of collision center is this? Called and spoke with Jesus, asked if they work with a…read morecertain insurance company after I was hit while parked. He told me they didn't. Asked if they were willing to work off their estimate and he said they wouldn't. I asked, if I paid oop and he said they still wouldn't work on the car. what kind of collision center is this that doesn't want any type of business. Stunned! Don't go here as they don't value any type of business.

After my custom built Excursion wouldn't start, I thought I was in for a crappy day...not so! Met…read moretwo very helpful and sharp Tow Truck Drivers in Tom and Alec when they came to tow me 1.5 hours to the shop and they were pleasant, knowledgeable and great to deal with all around. I would highly recommend Integrity Towing & Recovery if the need arises!

Such a good experience in a very difficult situation. This is the kind of business I want to…read moresupport. Thank you for your kindness, promptness, and sympathy. Integrity Towing showed up fast and went above and beyond for me.

Helped me out in a bind with a quick tow from my home to a nearby shop, directly billed my…read moreinsurance and moved fast.

On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Driver was extremely helpful, on time for requested tire change, friendly competent, I would never…read morehave been able to remove the tire by myself.

Great service when I needed it. Very helpful driver. Knew where to drop off at Ford dealership.read more

Mayco from P and M came to my house for AAA because I was locked out of my car because my key fob…read morefell under my car. Perfect storm! Of course my purse, ID locked in the car. No extra fob. Couldn't see the key fob no matter what I tried. He used a tool to fish out the key fob from under the car and all was good again.

Highly recommend!!! We were traveling on 1-5 and broke down late on a Sunday evening; P&M was the…read moreonly tow and repair service that picked up! Omar picked us up and got us to a hotel, and the car was ready by noon the next morning. Great employees (all friendly and helpful) and fantastic, fast service. Thanks for getting us back on the road and taking care of us!!!

Mackins was super helpful in getting my Tesla model x back to perfect condition. Originally I…read morethought I just needed a new bumper but they were able to help me with a new hood, bumper, a few other parts and work with my insurance to get it all squared away. Erik was a great point of contact. He communicated everything as the repairs progressed overall I am very satisfied with the work they did and I would recommend them.

When my brand-new Bronco was damaged, I trusted this shop with the repairs. They assured me a…read morebrand-new door and a two-week fix. Three weeks later, I was called in, only to find a dent still running across the door, mismatched paint, and visible defects. Worse, they revealed they'd put a used door on, claiming that's what they "meant" all along. A new door means new--I'm not in the insurance business and take their word at face value. They never offered me a choice. I had to escalate to their boss at another location, only to discover the difference for a real new door was just $218. On a $70,000 brand-new vehicle--only 300 miles on it!--I would have gladly paid upfront. Instead, I lost weeks, endured poor communication, and had to fight for clarity. The whole process was unprofessional and left me frustrated.

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.